Suburban Chrysler Dodge Jeep Ram of Troy

Mike helped me buy my first car. I was newly out on my own, working at my first real job and he made the process of leasing my Charger. When I wanted a change, just a few weeks ago--Mike helped me choose own, working at my first real job and he made the process of leasing my Charger. When I wanted a change, just a few weeks ago--Mike helped me choose the right Dodge Dart for me. I was also dealing with some vandalism on my Charger at the time of turn in and Mike assured me that everything would be fine and it way. Mostly, Mike treated me as a friend, shared stories and advice with me, took a personal interest in my well being and making sure I was satisfied and follows up on a regular basis to make sure I am happy. Which I am. I would recommend Mike Paparelli to anyone looking to purchase or lease a new or used car! More

I have just purchased a 2014 Jeep Cherokee Latitude from Rick LaRue. He was very pleasant to work with and did everything in his power (I believe) to find me just the right RED car I wanted. This is my 3r Rick LaRue. He was very pleasant to work with and did everything in his power (I believe) to find me just the right RED car I wanted. This is my 3rd lease from Suburban Chrysler Jeep Dodge of Troy and I have always walked away knowing that I would return. Rick went above & beyond! I appreciate his hard work and dedication to satisfy his customer. More

Chris Adams was a fantastic sales rep and made the deal attractive, couldn't pass it up. Were it not for Chris, don't think I would have completed the transaction but he made it work. attractive, couldn't pass it up. Were it not for Chris, don't think I would have completed the transaction but he made it work. More

It was time to turn my lease car back in. I really hated It was time to turn my lease car back in. I really hated doing that because it was a gorgeous white challenger that I loved driving. Mike knew It was time to turn my lease car back in. I really hated doing that because it was a gorgeous white challenger that I loved driving. Mike knew I was very hesitant about getting a new vehicle. He helped me extensively look high and low for the proper new car. I decided on a sporty orange dart and haven't looked back. I have a low monthly payment and awesome gas mileage. And that dart is very zippy!! I get almost the same amount of attention with my new cute dart as I did with my beautiful challenger. I couldn't be happier! I'm really glad that I have purchased many cars from Mike over the years. More

I had a great experience with Scott and Suburban Jeep. I had inquired at several local dealers and felt the Suburban best represented what I was looking for in a Dealer. I had inquired at several local dealers and felt the Suburban best represented what I was looking for in a Dealer. More

Jim Gaeschke was a recommendation from a co-worker. I'm so glad I took her advise as he was able to find me the Jeep I was looking for. I would definitely refer any and all of my friends and family to I'm so glad I took her advise as he was able to find me the Jeep I was looking for. I would definitely refer any and all of my friends and family to Jim and your dealership in the future. More

Kristine made the experience completely painless. She was able to pull together a lease for our company completely last minute and within 24 hours we had a brand new Jeep. We will definitely be returnin was able to pull together a lease for our company completely last minute and within 24 hours we had a brand new Jeep. We will definitely be returning to Suburban Chrysler Jeep Ram and Kristine in the future! More

Glen was very helpful in the packages available in the Cherokee. Very knowledgeable and helpful with service questions and availability too! I recommend Suburban for anyone looking for great service an Cherokee. Very knowledgeable and helpful with service questions and availability too! I recommend Suburban for anyone looking for great service and Glen as the best salesman we've had! Customer for life! More

Bill Messina is highly recommended. Over the 2 year process of waiting for the right Dodge Dart to become available, I called and visited 6 dealerships in my area and talked to 10 salesmen. Every one o process of waiting for the right Dodge Dart to become available, I called and visited 6 dealerships in my area and talked to 10 salesmen. Every one of them I gave my number to, but he was the only one to contact me when ordering opened up. He gave me a great deal and beat every offer I threw at him. And most importantly he's a down-to-earth guy, not a typical salesman. He didn't shove anything down my throat, try to sell me on anything I didn't want on the lot, insult my taste, or have that fake buddy-buddy persona with that dumb smile like every single salesman I've ever talked to. Truly, one guy said "I mean really? You don't want this limited because of the chrome?" Bill learned and understood what I wanted, then he got it, and got it for cheap. Almost every salesman I talked to rather get a commision then get the facts straight. When I asked them if something was available, they said yes without hesitation, but then had to apologize that it wasn't available when I made them check the system. Bill was the first to admit he didn't know and needed to check first. Go see Bill! More

I have been dealing with Mike Paparelli for over 10 years and would follow him anywhere and I have! No one goes above and beyond like he does - he has taken care of my whole family and is quite an asset to and would follow him anywhere and I have! No one goes above and beyond like he does - he has taken care of my whole family and is quite an asset to any dealership who employs him - I constantly refer him to all my clients and friends - he's courteous, knows the business and has always found a way to get exactly what I am looking for - at this point when its time for a new car I don't even have to visit the showroom - he knows what I want and hooks me up - one VERY happy customer of Mike's for life! More