Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,643 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
February 17, 2014
I go to this particular dealership because of the salesperson Jerry Leruth. He is authentic, honest and to the point. Makes the right recommendations which best suits my needs. Very personable and ex salesperson Jerry Leruth. He is authentic, honest and to the point. Makes the right recommendations which best suits my needs. Very personable and extremely knowledgeable. I have purchased many vehicles from him for myself and the entire family. I also have sent friends over the years to see him. More
by JoeSpiteri
Employees Worked With
Jerry Leruth
February 16, 2014
Excellent. Don was a real pleasure to deal with. He listened to what I wanted & stuck to the plan with no pressure. He found my car & drove to Ann Arbor to get it the same day! listened to what I wanted & stuck to the plan with no pressure. He found my car & drove to Ann Arbor to get it the same day! More
by cmtranz
Employees Worked With
Don Smith, Don Smith
February 15, 2014
I recently purchased a new vehicle for my daughter from Suburban. I have purchased cars from Mike Paparelli in the past. Mike is very knowledgeable, he made my priorities (and my daughters) his and worke Suburban. I have purchased cars from Mike Paparelli in the past. Mike is very knowledgeable, he made my priorities (and my daughters) his and worked with my daughter and myself to find her the perfect first car. Best regards, More
by joebuffa
Employees Worked With
Mike Paparelli
February 15, 2014
Mike helped me buy my first car. I was newly out on my own, working at my first real job and he made the process of leasing my Charger. When I wanted a change, just a few weeks ago--Mike helped me choose own, working at my first real job and he made the process of leasing my Charger. When I wanted a change, just a few weeks ago--Mike helped me choose the right Dodge Dart for me. I was also dealing with some vandalism on my Charger at the time of turn in and Mike assured me that everything would be fine and it way. Mostly, Mike treated me as a friend, shared stories and advice with me, took a personal interest in my well being and making sure I was satisfied and follows up on a regular basis to make sure I am happy. Which I am. I would recommend Mike Paparelli to anyone looking to purchase or lease a new or used car! More
by acdiiorio
Employees Worked With
Mike Paparelli
February 14, 2014
I have just purchased a 2014 Jeep Cherokee Latitude from Rick LaRue. He was very pleasant to work with and did everything in his power (I believe) to find me just the right RED car I wanted. This is my 3r Rick LaRue. He was very pleasant to work with and did everything in his power (I believe) to find me just the right RED car I wanted. This is my 3rd lease from Suburban Chrysler Jeep Dodge of Troy and I have always walked away knowing that I would return. Rick went above & beyond! I appreciate his hard work and dedication to satisfy his customer. More
by Cooper2013
Employees Worked With
Rick Larue
February 14, 2014
Chris Adams was a fantastic sales rep and made the deal attractive, couldn't pass it up. Were it not for Chris, don't think I would have completed the transaction but he made it work. attractive, couldn't pass it up. Were it not for Chris, don't think I would have completed the transaction but he made it work. More
by mgmitche
February 14, 2014
It was time to turn my lease car back in. I really hated It was time to turn my lease car back in. I really hated doing that because it was a gorgeous white challenger that I loved driving. Mike knew It was time to turn my lease car back in. I really hated doing that because it was a gorgeous white challenger that I loved driving. Mike knew I was very hesitant about getting a new vehicle. He helped me extensively look high and low for the proper new car. I decided on a sporty orange dart and haven't looked back. I have a low monthly payment and awesome gas mileage. And that dart is very zippy!! I get almost the same amount of attention with my new cute dart as I did with my beautiful challenger. I couldn't be happier! I'm really glad that I have purchased many cars from Mike over the years. More
by hhhm
Employees Worked With
Mike Paparelli
February 13, 2014
Jim Gaeschke was a recommendation from a co-worker. I'm so glad I took her advise as he was able to find me the Jeep I was looking for. I would definitely refer any and all of my friends and family to I'm so glad I took her advise as he was able to find me the Jeep I was looking for. I would definitely refer any and all of my friends and family to Jim and your dealership in the future. More
by maceywood
February 13, 2014
Maria made the process easy as I wasn't required to show up at the dealership until I was ready to take delivery. She worked very hard to find the vehicle with option package and color desired. show up at the dealership until I was ready to take delivery. She worked very hard to find the vehicle with option package and color desired. More
by Paulglantz
Employees Worked With
February 13, 2014
I had a great experience with Scott and Suburban Jeep. I had inquired at several local dealers and felt the Suburban best represented what I was looking for in a Dealer. I had inquired at several local dealers and felt the Suburban best represented what I was looking for in a Dealer. More
by Pwolohan
