Suburban Chrysler Dodge Jeep Ram of Troy

Bill Messina is always a pleasure to do business with. He goes above and beyond to make sure my questions are answered and that I am 110% happy with my purchase. Customer service has fallen by the waist side goes above and beyond to make sure my questions are answered and that I am 110% happy with my purchase. Customer service has fallen by the waist side over the years, however that is not true when dealing with Bill Messina. I hope this answered your question as to "why" I gave the rating that I did. Kindly, Ms. Kimberly Mueller More

Went in to lease a Durango. They gave me 3 different prices and I had to settle on a Journey. When I went to sign the paper work, Karl in finance, said it would be $100 more than he orginally quoted me. prices and I had to settle on a Journey. When I went to sign the paper work, Karl in finance, said it would be $100 more than he orginally quoted me. He then said I would have to go used to stay in my price range. I told him I wanted a Journey. A week later I went in because they said they had a Journey on the used car lot, when I went in Jim L shows me 3 minivans that were way over priced. I then called Karl to quote me a price on a Liberty, he never bothered to call me back. I call Karl 2 more times and left him messages, he still never returned my call. Do not deal with this dealership. They love to bait you in and then switch the car! More

When I decided I needed a new car I looked at Ford, GM, and Chrysler. I was driving a GM product. I was aware of the sales methods of all the dealers and found what I was looking for at Suburban Chrysler i and Chrysler. I was driving a GM product. I was aware of the sales methods of all the dealers and found what I was looking for at Suburban Chrysler in the down to earth responces from Joe Bellomo. There was no high pressure sales and Joe took the time to answer all the questions I had. It was like talking to a frend not a saleman who just wanted to make a sale. This was a very good experience for me in how to purchase a new vehicle. I would recomand Joe to anyone who is looking to purchase a nwe vehicle. Reuben Steimel More

Rick was truly a pleasure to work with! I would definitely send friends and family to Suburban Chrysler Jeep Dodge for their auto shopping needs! definitely send friends and family to Suburban Chrysler Jeep Dodge for their auto shopping needs! More

We found Suburban Jeep Dealer easy to deal with. Glen Campbell did a great job communicating with us about the jeeps that were on sale. When we met with him and made the deal, it was quick, fair and frie Campbell did a great job communicating with us about the jeeps that were on sale. When we met with him and made the deal, it was quick, fair and friendly. We will definitely come back to this dealership and buy from Glen Campbell again. Well worth the time and effort. Mary and Art Lennox More

Jeff was very helpful in helping me choose what jeep to select. I'm a very particular person, and Jeff explained everything clearly and even made car shopping a fun experience! select. I'm a very particular person, and Jeff explained everything clearly and even made car shopping a fun experience! More

Kristine was highly respectful of my time, understood I was an experienced buyer and treated me accordingly. We did not waste time on promoting things I was not interested in. She did a good review of th was an experienced buyer and treated me accordingly. We did not waste time on promoting things I was not interested in. She did a good review of the vehicle features. Kristine was highly professional in all respects. More

Initially, i contacted Mitch Collins to help me get an idea of prices and see some different options of the Grand Cherokee. Mitch set me up with Jeff to help me out. Jeff did a great job working with me idea of prices and see some different options of the Grand Cherokee. Mitch set me up with Jeff to help me out. Jeff did a great job working with me. He is extremely personable and helpful and had no issue catering to my taste or financial needs. Jeff was great to work with as I felt as though he was a representative of the dealership on my side rather that your average salesman who you have to negotiate with. The purchasing process was smooth, easy, and Jeff was comfortable using various forms of communication including text, email, and phone which is great with a busy schedule. I will continue to purchase all of my Chrysler products through Jeff. More

Jeff Timmington was my salesman on the lease of my Town and Country mini van. He was very helpful and knowledgeable. NEVER did I feel any pressure, and the process went very smooth...I have also referred and Country mini van. He was very helpful and knowledgeable. NEVER did I feel any pressure, and the process went very smooth...I have also referred friends to him. Total satisfaction, will definitely go back to him when I am in the market again. Thank you for being upfront and honest! More

I wish it was possible for Jeff to work at every dealership I go to in the future. No matter where I am in the untied states. Jeff made finding a new car easy and painless. Not to mention his great dealership I go to in the future. No matter where I am in the untied states. Jeff made finding a new car easy and painless. Not to mention his great personality and whits to go along with it. Anytime I hear people looking for a new car I tell me them to go see Jeff. He is good at what he does and is very passionate about his job. Thank for the Jeep Jeff! More