Suburban Chrysler Dodge Jeep Ram of Troy

I stopped in "just to look" at a Jeep. Ralph greeted my husband and me and asked us what we were looking for. He listened to things I wanted in a car and suggested that I test drive a Jeep. He greeted my husband and me and asked us what we were looking for. He listened to things I wanted in a car and suggested that I test drive a Jeep. He asked if we minded if he took us for a drive first so he could explain the details/perks of the vehicle. Then, he turned the car over for us to drive (alone). It was a terrific experience because I understood the in's and out's of the car when I was able to drive vs. figuring things out on the fly. I was immediately sold. It was a great experience and would recommend Ralph to my friends. More

I had purchased my vehicle from here 2 years ago and when my boyfriend came home from Afghanistan he wanted to purchase a new car. I took him here cause of the great experience i had and we went to Jeff. He my boyfriend came home from Afghanistan he wanted to purchase a new car. I took him here cause of the great experience i had and we went to Jeff. He was amazing and helped him find exactly what he was looking for and got him into his new car that day which we did not expect. Jeff was wonderful and I recommend anyone to go see him, and I will be back in the future More

Very helpful and thorough...thought getting my first new car would be nerve wracking and ended up being a very pleasant and surprisingly easy experience...would definintly recommend this dealer and especial car would be nerve wracking and ended up being a very pleasant and surprisingly easy experience...would definintly recommend this dealer and especially Jerry to anyone looking to purchase a vehicle. More

Jeff worked very hard to get my deal done, was extremely personable and I will be coming back to work with him in the future! personable and I will be coming back to work with him in the future! More

I recently purchased a used car from Suburban Jeep and Chrysler in Troy, Mi. I had the pleasure of having Theron Mosley as my salesman. he totally went the extra mile to find me something in my price rang Chrysler in Troy, Mi. I had the pleasure of having Theron Mosley as my salesman. he totally went the extra mile to find me something in my price range that had low mileage. Never once did i feel like he was pushy, he was very patient and personable. I have already recommended family members to him. It is so refreshing to deal with an honest salesman. I know he didn't make alot of money off this transaction ( due to the price range) but never once did he not give me his full attention. I highly recommend this guy to anyone who wants to deal with an HONEST salesman. He has even followed up with me to see how I liked the car. I have never had this happen with any other car salesman. He deserves a raise and a promotion. All salesman could learn a thing or two from this great gentleman. Heather Piet ( a very happy customer!!) More

This was my first visit to an American car dealership in many years. Decided to give it another chance. Scott Viau did a great job showing me the vehicle and explaining everything to me and making sure I h many years. Decided to give it another chance. Scott Viau did a great job showing me the vehicle and explaining everything to me and making sure I had everything I needed when I picked it up. Brandon Stiltner was very helpful in explaining all the different "extra" service options available to me. The only downside was the amount of time waiting time between each step of the purchase process. Seems like more help is needed there. I especially liked having a loaner car available while my car was having the extra coatings put on the windshield and paint. More

I was looking for a new dealer after I was disappoint with the way I was treated at the Sterling Height Dodge dealership. Mike walked me through the process slowly and with understanding! I live three with the way I was treated at the Sterling Height Dodge dealership. Mike walked me through the process slowly and with understanding! I live three hours away from this dealership and Mike made this work through email, phone calls, and text messages! I am very happy with my new Dodge Journey and would recommend this dealer to any of my friends and family! More

Excellent experience with Ralph Geary and Sales Manager Tom Brown. Great Deal. They accommodated all my needs and got me into the vehicle I wanted at a great price. They even went the extra mile to find Tom Brown. Great Deal. They accommodated all my needs and got me into the vehicle I wanted at a great price. They even went the extra mile to find all the possible rebates that I could qualify for. From the time I entered the dealer ship and was introduced to Ralph to the time I drove away with a new Jeep was about 90 minutes. This couldn't have been a smoother transaction. More

What a great expereince we had leasing a new Journey from our salesman Ralph Geary. He provided outstanding service and follow through. While my car was getting an after maket hitch installed Ralph took th our salesman Ralph Geary. He provided outstanding service and follow through. While my car was getting an after maket hitch installed Ralph took the time to ensure everything was done exactly as I requested. He is one of the best sales people I have ever had the pleasure of dealing with from price to service, I will be referring Ralph to family and freinds for there next purchase. A special thanks to Tom Brown for his assistance in getting this deal completed. More

Ralph Geary was knowledgeable, helpful, and eminently professional from the moment I entered the dealership. He asked me key questions and provided thorough information without being overwhelming. He w professional from the moment I entered the dealership. He asked me key questions and provided thorough information without being overwhelming. He was extremely accommodating in introducing a few vehicles to me, walking me through some of the technology, then letting me test drive them. A very pleasant car-buying experience! More