Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Jeff was a pleasure to work with. He was friendly and extremely patient, and understood what I wanted. Jeff is a straight shooter so I totally trusted him and knew that he was doing all he could to help extremely patient, and understood what I wanted. Jeff is a straight shooter so I totally trusted him and knew that he was doing all he could to help me get the best deal on the best vehicle for me. Overall, it was a fantastic experience and I will definitely come back to Jeff for my next lease. More
We were very impressed with the service we received from from Jeff Lada and Brandon Stiltner today. We purchased a used 2008 Kia Sedona and couldn't be happier. We will be recommending this dealership to fr from Jeff Lada and Brandon Stiltner today. We purchased a used 2008 Kia Sedona and couldn't be happier. We will be recommending this dealership to friends and family. Thanks again! More
Ross may be a new salesperson, but he did an excellent job. He was very attentive and answered all my questions very quickly. If he didn't know the answer, he promptly inquired elsewhere and got back to m job. He was very attentive and answered all my questions very quickly. If he didn't know the answer, he promptly inquired elsewhere and got back to me quickly. More
Elliot Usewick met all of our expectations. Elliot told us that the extra keys would not be available to cut until Monday. Received a call Monday that they were in and to go to service to get them cut, he us that the extra keys would not be available to cut until Monday. Received a call Monday that they were in and to go to service to get them cut, he stated "it should take about 5 mins". Today I went to the service department and they said it should be about 45 minute wait. I now have to come back another day to get the keys done. I wish people would give information that is more inline. More
Rick worked with me to get me the best deal possible....leasing a 200 Limited and LOVE the car! He was extremely friendly and knowledgeable, and I felt comfortable about not getting the runaro possible....leasing a 200 Limited and LOVE the car! He was extremely friendly and knowledgeable, and I felt comfortable about not getting the runaround you get from car sales people typically. It hasn't been as hard as I thought going from an SUV to a car...THANKS, RICK! More
My wife and I went to the dealership so that she could My wife and I went to the dealership so that she could check out a Jeep Liberty.Jeff greeted us, qualified us and away we went ! Seriously, he did a My wife and I went to the dealership so that she could check out a Jeep Liberty.Jeff greeted us, qualified us and away we went ! Seriously, he did a tremendous job of helping my wife select a vehicle, and made everything very comfortable.He is a professional listener, and with that attribute he makes everything flow very nicely.My wife was astounded,at what a nice experience Jeff created for us. John Gerrard capped the transaction with a very professional handling of her financing,and warranties. Overall;Beautiful facility, highly professional staff !!! Sharon M Phillips Richard J Phillips More
I recommend this dealership to anyone in our community interested in excellent sales and service. Allan is service was a gem. He was cordial and attentive. He was courteous and professional. He procured t interested in excellent sales and service. Allan is service was a gem. He was cordial and attentive. He was courteous and professional. He procured the parts for my repair quickly and called me once the vehicle was repaired. He also asked about the status of my wife who was recovering from surgery, scheduled the very day I needed to take the vehicle to him. I appreciated that. More
I had a great experience at Suburban. I haven't bought a new car in a very long time and Jim Levandusky made the process very easy. He was professional, friendly and knowledgeable. He also walked me throug new car in a very long time and Jim Levandusky made the process very easy. He was professional, friendly and knowledgeable. He also walked me through all the new car technology, which can be very overwhelming. Everyone at Suburban, from the receptionist to the Manager of Sales were professional, friendly and strived to make my new car purchase as easy as possible. I look forward to doing business with them in the future. More
The waiting area is a real selling point of this dealership, my kids (ages 7 and 9) didn't want to leave! Love the free arcade game. Glen Campbell is a very good salesman, he puts you at ease an dealership, my kids (ages 7 and 9) didn't want to leave! Love the free arcade game. Glen Campbell is a very good salesman, he puts you at ease and makes the buying/leasing process very comfortable. All aspects of the lease and vehicle were shared without the feeling we were "prodding" or having to drag out the fine print details. More