Suburban Chrysler Dodge Jeep Ram of Troy

Our experience with Suburban Chrysler Jeep Dodge of Troy was very good. Ralph Geary was excellent to work with. He answered all our questions, and allowed us to test drive his personal vehicle as well as was very good. Ralph Geary was excellent to work with. He answered all our questions, and allowed us to test drive his personal vehicle as well as two others, which assisted us in making our final decision. Even though they did not have a Dodge Journey on the floor, he and Dan Wiebelhaus indicated that they would bring one into another area of the dealership, where we could evaluate it in warm and dry conditions. this was ultimately not necessary. More

Dane Taylor's professionalism made my daughter Anna's, first vehicle purchase a great experience. Dane answered all of our questions with knowledge and explanation's we could understand, of course Anna's, first vehicle purchase a great experience. Dane answered all of our questions with knowledge and explanation's we could understand, of course all delivered with the appropriate dose of humor! I/we would not hesitate to recommend Dane Taylor & The Suburban Chrysler/Jeep to anyone looking for new car or lease purchase. John Gerrard was also very patient & informative with all of my "parent" questions regarding purchase options & financing. Great people, great service, a pleasure to do business with you guys. Regards, Judy A. Kelly More

i drove for three and a half hours to look at jeeps at this dealership. by looking online at there website i couldn't believe the prices, but there prices were atleast $3000 under anyone else around. they this dealership. by looking online at there website i couldn't believe the prices, but there prices were atleast $3000 under anyone else around. they treat you well and are curdious. i'm so happy i took the drive, got what i wanted, at the best price around. would recommend to enyone looking for a vehicle!!!!! More

I needed a car, and had some special circumstances. A) I have bad credit due to a past period of unemployment and a home foreclosure and B) I have elderly relatives that I need to be able to get in and out have bad credit due to a past period of unemployment and a home foreclosure and B) I have elderly relatives that I need to be able to get in and out of the car, so the vehicle had to sit fairly high. The salesman I worked with was Rex Rousseau. I have been working in the auto industry for many years and would have known if he was lying to me about the car features or just trying to sell me something. He never did either, just worked with me to try to help me find a car. He was also very nice to my parents when they came to look at the vehicle and understood that if it didn't work for them, it was a deal-breaker. (Obviously, being rude to them or lying to me would also have been a deal-breaker). I left the dealership with a 2009 Dodge Journey - a much better car than I thought I could have under the circumstances. I am very happy with the car and with my experience at the dealership. I want to thank Rex and everyone else at the dealership who were so nice and helpful. More

we got a decent deal and were able to add some coverage for a decent monthly rate - we had to request the rugs in the car be shampooed....but other than that all went well. for a decent monthly rate - we had to request the rugs in the car be shampooed....but other than that all went well. More

I leased a jeep from this dealership. Rick Larue was fantastic! He found the perfect car for my family, knew us by name, and was very knowledgeable. I would definitely recommend this dealership. It was fantastic! He found the perfect car for my family, knew us by name, and was very knowledgeable. I would definitely recommend this dealership. It was my first experience leasing a car and I would do it again! More

I went to this dealership because it was a newer dealership.I like that it is not your high pressure sales team and that everyone was friendly.I appreciate the new format of a dealership. No run aro dealership.I like that it is not your high pressure sales team and that everyone was friendly.I appreciate the new format of a dealership. No run around like the old,clean and updated and makes the customer feel like they do belong. My sales agent was professional,and was willing to work with my time schedule.I will recomend this dealer and sales agent to anyone.Thanks for the pleasant experience in getting my new jeep.Thanks again..Gary More

I first used this dealership service on my 2008 Jeep Wrangler. Also close to my home and work. When I decided to look for a new vehicle chose this dealership. Wrangler. Also close to my home and work. When I decided to look for a new vehicle chose this dealership. More

I couldn't have asked for a better experience. Buying a car stresses most people out, including me. As a woman, you always hope that you aren't being taken advantage of when you walk into a dealership. I w car stresses most people out, including me. As a woman, you always hope that you aren't being taken advantage of when you walk into a dealership. I went to three dealerships to get an estimate on the same exact vehicle. I did my homework and researched before I arrived. The reason I chose Suburban is because Bill made me feel very comfortable, did not insult my intelligence, and offered the best deal on the vehicle. He was kind, respectful, efficient, smart, and actually made the experience enjoyable. I honestly would have paid Bill $1,000 more instead of going to the other dealerships because he wasn't the "stereotypical sales guy" like many others out there. More

Very courteous staff. Rick kept me posted on next steps & timeframes for each step of the sale process. He checked inventory according to my requests, a test drive was offered, car features thoroughly exp & timeframes for each step of the sale process. He checked inventory according to my requests, a test drive was offered, car features thoroughly explained, information verified. He was very personable and likeable. Although it was a lengthy process, I was happy to complete the transaction in 1 evening. He even shared homemade oatmeal cookies he had brought from home. We had one hiccup on the value of my trade-in vehicle but it was resolved satisfactorily. The dealership provided a comfortable atmosphere & was neat/clean. Even though it was after closing time when my sale was completed, I did not feel as though I was being rushed through the process. More