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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,639 reviews
December 16, 2012
I came into the dealership that day very leary of car dealerships and even more leary of car sales people. My sales person, Glen Campbell, was exceptional. He was not pushy; he understood my needs and dealerships and even more leary of car sales people. My sales person, Glen Campbell, was exceptional. He was not pushy; he understood my needs and directed me to the "perfect" car for my needs. I have mentioned Glen's name to other people I know, and hope they will use him for their next car purchase. I have been buying/leasing cars for 30+ years. This is by far and away the best experience i have ever had. And I love my car. Thank you. Jeff Peterman More
by peterman_jeff
Employees Worked With
Glen Campbell
November 29, 2012
Very inviting facility and friendly staff. This is my second consecutive lease from Suburban and Jeff Timmington. With the great service and time spent on the features of the new vehicle they creasted a second consecutive lease from Suburban and Jeff Timmington. With the great service and time spent on the features of the new vehicle they creasted a great customer experience and can expect this customer for life. More
by dirzep1
Employees Worked With
November 17, 2012
Jerry did a great job! Actually when I came to Suburban I was already convinced I would be buying a Town & Country from Friendly over in Warren from a salesman I was working with there. I only came to Sub I was already convinced I would be buying a Town & Country from Friendly over in Warren from a salesman I was working with there. I only came to Suburban because it was closer and I wanted to check something on the van. But we ended up liking Jerry more, and he was more upfront about everything. We felt like we didn't need to play the games you normally do with a salesman. I will definitely look for him again if/when I get another Chrysler. More
by bedfish
Employees Worked With
Jerry Leruth
November 16, 2012
Overall experience was good. Got a fair deal on my trade. Sales went over the vehicle prior to delivery. I would recommend this dealership to someone else. Sales went over the vehicle prior to delivery. I would recommend this dealership to someone else. More
by Tigers101
Employees Worked With
November 16, 2012
Bill Messina was excellent to work with every step of the way. He helped us lease a new Town and Country and it was easily the best dealership/salesperson experience I've had. He was knowledgeable, friendly way. He helped us lease a new Town and Country and it was easily the best dealership/salesperson experience I've had. He was knowledgeable, friendly and very easy to work with throughout the entire process. I would highly recommend Bill and Suburban Troy to anyone who needs a Chrysler, Dodge, Jeep or Ram. More
by opticorey
Employees Worked With
Bill Messina
November 16, 2012
The process was extremely easy, I got what I wanted for my trade in and the people at suburban made it happen. I am now a RAM guy and couldn't be happier my trade in and the people at suburban made it happen. I am now a RAM guy and couldn't be happier More
by MotorCityChris
Employees Worked With
Bill Messina
November 16, 2012
Bill Messina is fantastic to work with. He understood exactly what I wanted and delivered a vehicle within 2 days. He was very informative, knew everything about the vehicle's product features and gave exactly what I wanted and delivered a vehicle within 2 days. He was very informative, knew everything about the vehicle's product features and gave candid advice on which options were the best for me. Brandon made the finance process seamless and did a great job explaining all of the available service options. A really nice experience all the way around! More
by EricPott
Employees Worked With
Bill Messina, Brandon Stiltner
November 13, 2012
I am a returning leasee. I deal with Glen because he is extremely helpful and knowledgable about your Chrysler products. He takes care of all my customer needs. If there is any question, he will find an extremely helpful and knowledgable about your Chrysler products. He takes care of all my customer needs. If there is any question, he will find an answer. I have dealt with him for several years and do not hesitate to send family and friends to him for sales help. More
by golden girl
Employees Worked With
Glen Campbell, Glen Campbell
November 13, 2012
Glen was very helpful both during the sale and after. I would recommend my friends and family to him. Have had good experiences at this dealer! would recommend my friends and family to him. Have had good experiences at this dealer! More
by meghanburau
Employees Worked With
Glen Campbell, Brandon Stiltner
