Suburban Chrysler Dodge Jeep Ram of Troy

Overall a very considerate person to help me throught this new car process. I was able to drive a vehicle before I decided. Before I took off on the road, he helped me to start and read all the instrum this new car process. I was able to drive a vehicle before I decided. Before I took off on the road, he helped me to start and read all the instruments on the computer screen panel. Very smooth ride which sold me to purchase a Journey rather that a Liberty. More

Great people! Excellent service. Would gladly recommend this dealership to every one. Bill Messina, Ben Heer & Rob Tabet did a fantastic job in finding my vehicle, processing the paperwork and delivering m this dealership to every one. Bill Messina, Ben Heer & Rob Tabet did a fantastic job in finding my vehicle, processing the paperwork and delivering my vehicle in a short period of time Thank you More

The dealership is very welcoming and the staff is amazing. Brandon Stiltner is a very friendly and helpful salesman. He strives to work with you in getting what you need at an affordable price. I wou amazing. Brandon Stiltner is a very friendly and helpful salesman. He strives to work with you in getting what you need at an affordable price. I would definitely recommend my friends and family to go to this dealership and Brandon to sell to them. I will be going back myself in the near future. This was a wonderful experience for me and my family. More

The staff was courteous and the work was very prompt and efficient. Gave me a nice discount because I brought a coupon. Overall, it was a very pleasant experience. efficient. Gave me a nice discount because I brought a coupon. Overall, it was a very pleasant experience. More

As most of us know car buying is not always the most pleasurable experience, but Suburban Jeep and Joe Bellomo changed that. I came in a few days before Christmas with my mom who was just looking around pleasurable experience, but Suburban Jeep and Joe Bellomo changed that. I came in a few days before Christmas with my mom who was just looking around and we ended up getting her a Grand Cherokee the next day. The service was excellent and my mom left feeling like she got a great deal. I would highly recommend Suburban Jeep and Joe Bellomo for any of your car needs. More

I was only doing a minor search on the internet for a Jeep Grand Cherokee. While on Suburban's site a rep asked if I had any questions. I stated what I was looking for and they had the exact vehicle (yea Jeep Grand Cherokee. While on Suburban's site a rep asked if I had any questions. I stated what I was looking for and they had the exact vehicle (year, color and price). I scheduled a test drive for later that day through Mitch Collins and he introduced me to Jeff Lada, my sales rep. Not once did I feel pressured to buy anything but somehow the next day I was driving my new Jeep. I went from a minor internet search to riding in style. More

My wife and I went to the dealership to look at vehicles. Yancy Cobb was the sales person who helped us with any questions we had. The vehicle we came to look at had sold minutes before we arrived. I asked a Yancy Cobb was the sales person who helped us with any questions we had. The vehicle we came to look at had sold minutes before we arrived. I asked about another vehicle located on one of the other lots connected with Suburban Auto. Yancy proceeded to acquire that vehicle for us to test drive. We visited numerous other dealerships that day and the quality and cleanliness of the vehicles at Suburban was by far the best we had seen. Yancy did an excellent job getting us into this vehicle at a great price. The paperwork was done in a very timely manner. The quality of people and vehicles here will bring us back when we are thinking of purchasing another car. More

If it were not for John Matoin's positive energy and professionalism, I would not have returned to purchase a vehicle. I don't necessarily like coming to dealerships but his attitude, approach and style professionalism, I would not have returned to purchase a vehicle. I don't necessarily like coming to dealerships but his attitude, approach and style made the experience worthwhile. More

We had been very dissatisfied with a 2008 T & C van we purchased used and "tweeted" as such. We received a "tweeted" response from Pamela at the executive/corporate level to attempt to make it right. we purchased used and "tweeted" as such. We received a "tweeted" response from Pamela at the executive/corporate level to attempt to make it right. We visited Suburban Chrysler Jeep Dodge and received absolutely top notch service from Tracy Alter and "Rob" in sales, who despite being very busy with customers all day, worked with us until closing until we were satisfied with our deal. We then worked with John and Rob in finance to close the deal. We were the last customers in the building when we finally left, but never felt rushed out. In conclusion, I'd like to say after owning and/or leasing Chrysler vehicles for 20-30 years with ups and downs, we had become disenfranchised and were on the brink of moving on from the brand forever. Thanks to the staff at Suburban Chrysler Jeep Dodge and Tracy Alter in particular, our faith has been restored in a company that is showing they really care about total customer satisfaction. So to Pamela, Tracy and everyone that assisted in this process, we extend our gratitude and appreciation. Gratefully, The Coakleys More

Mike Paparelli is awesome! This is the 4th vehicle I've leased thru him and my 3rd Liberty! I hope to lease a similar vehicle from him in 36 months! leased thru him and my 3rd Liberty! I hope to lease a similar vehicle from him in 36 months! More