Suburban Chrysler Dodge Jeep Ram of Troy

I first came to Suburban because I found a vehicle that I liked on AutoTrader. When I first walked into the dealership, I was instantly greeted by friendly employees. I ended up working with Jeff Lada. The o liked on AutoTrader. When I first walked into the dealership, I was instantly greeted by friendly employees. I ended up working with Jeff Lada. The overall experience with both the salesman and the dealership itself was definitely positive. I would recommend them to others, and I would also come back. Thanks, Suburban! More

Glen was very knowledgable and understood his product. He explained the financing in a complete and understandable way that fully allowed me to understand my options. I look forward to working with Glen He explained the financing in a complete and understandable way that fully allowed me to understand my options. I look forward to working with Glen again in the future and will recommend him to my friends and family. More

Rick LaRue is a Great Salesperson. The Dealership speaks for itself. It is 'state of the art'. Rick LaRue is one of the best salespersons that I have had the pleasure to deal with TWICE, so far. I live in C for itself. It is 'state of the art'. Rick LaRue is one of the best salespersons that I have had the pleasure to deal with TWICE, so far. I live in Canton, Michigan. When I was looking for a vehicle in 2008, I called several dealerships as well as Oakland Dodge and was directed to Rick. He showed me a vehicle that I loved, and bought. When I was ready to buy another vehicle, He had moved to another dealership. But that was not a problem because he had kept in touch, asking how my vehicle was performing. Normally, I don't like sales calls, but I never got that impression from Mr. LaRue. He genuinely cares. This time, he sold me a Jeep that I love! I also still have my 95 Jeep but added another to the corral. He got me a great deal. And this time, I travelled to Troy, again from Canton. It is worth the time. The dearlership is excellent. I've ordered accessories and the parts guys were great. The Cashier was super friendly and Rick has always been there to assist to make the experience feel great. I can't say enough about Suburban Chrysler Jeep and Rick LaRue. I am sure that you will have the same positive experience. The other salespeople were courteous (and without being pushy) on several occasions asked if I had been taken care of. Go see Rick, he's a great guy at a great dearlership. More

My salesman Rick LaRue at Suburban Chrysler Dodge Jeep Ram of Troy has earned a customer for life. This was my sixth and absolute best new car buying experience. He is very accommodating and goes above Ram of Troy has earned a customer for life. This was my sixth and absolute best new car buying experience. He is very accommodating and goes above and beyond to make sure you are satisfied. He told me If I'm not happy, then he is not happy, and he means it. I chose him on high recommendations from my father who had followed him from a previous dealership and I'm very glad I did. I would definitely recommend Rick LaRue at Suburban Chrysler Dodge Jeep Ram of Troy to anyone who is in the market for a new vehicle. You won't be disappointed. More

This is the 2nd vehicle I've purchased with Rick LaRue as my salesman. He was very accommodating, listened to MY wants and needs and never pressured me to purchase a vehicle that was not in my best interest. my salesman. He was very accommodating, listened to MY wants and needs and never pressured me to purchase a vehicle that was not in my best interest. I would not hesitate to recommend Rick and Suburban Chrysler Jeep to all my friends and family! More

I went car shopping one evening and test drove many different car/suv's at many dealerships. At my last stop at Suburban Jeff met me and I test drove a few cars. I wasnt sure of exactly what I wanted s different car/suv's at many dealerships. At my last stop at Suburban Jeff met me and I test drove a few cars. I wasnt sure of exactly what I wanted so I went home. I spoke to Jeff the next day and wanted to drive another car. He had it ready for me when I arrived. He was very informative and never pushy. We decided on my price and I was very happy. I went back to work and he took care of everything and called me once paperwork was done. Suburban and Jeff were a great experience and I will definitely utilize/recommend them again. Thanks Jeff Michelle Gunter More

Joe kept the sales process simple and delivered on what he said. Joe was a pleasure to deal with and I will definitely come back again. he said. Joe was a pleasure to deal with and I will definitely come back again. More

Yancy was great! He was extremely friendly. He spent time with my mom and sister, who accompanied me. He got my paperwork together in a timely fashion even though he had 2 other customers in the dealership t with my mom and sister, who accompanied me. He got my paperwork together in a timely fashion even though he had 2 other customers in the dealership that he was servicing. I appreciated his service. More

Jeff Lada was very friendly and patient. He paid close attention to what we said was important to us and found a deal that completely met our needs. Jeff and Robert Tablet made the whole process very plea attention to what we said was important to us and found a deal that completely met our needs. Jeff and Robert Tablet made the whole process very pleasant and efficient. More

On 11/11/11 went to see a vehicle. Salesman was abrupt and offensive. It is the FIRST dealership in which the salesperson has sat with me in the vehicle for a test drive. I said that I wanted to give a and offensive. It is the FIRST dealership in which the salesperson has sat with me in the vehicle for a test drive. I said that I wanted to give a suggestion to the dealership, not him personally. I told Yancy (male) "Just a suggestion to the dealership, not you personally", "I have visited multiple dealerships and this is the very first one in which the salesperson sits with me in the car for the test drive". I explained that it gave me the impression of distrusting the customer and it made me a bit unease. Yancy said "Well, you might want to just steal the car and drive off with it"... I was SHOCKED at his offensive comment. And said "I cannot believe you said that" I told him that it there was no need for that comment and that they have a copy of my license anyway that should serve the purpose. He said "well, you can be a murderer or criminal, we don't know"... To make the matters even more strange then the salesman started arguing that they do pull a criminal record on every customer. - It did not make any sense because didn't he say "you could be a criminal or murderer"... If that was the case then they would have known I am not!!! I told him that is not possible to pull a criminal background check on someone without written consent... He was argumentative and very uneducated! I was beyond perplexed at his comments. I asked for a manager, the manager listed, but really never apologize for the salesman's out of place and plain offensive comments. Because of this completely shocklingly negative experience I would NEVER recommend this dealership to anyone! And it should be known to many others the way they disrespect customers. More