Elliot Ryan

I had a great experience at this dealership; especially with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and w with Jarod Bell! I could never have gotten the car I truly wanted without his support and help through the process. Jarod went above and beyond and worked hard to ensure I was happy. I cannot say enough about his kindness, work ethic, and overall welcoming demeanor that he shows every person he works with. If you need a new car, see Jarod!! More

Helpful 16

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Absolutely loved my experience working with Jarod! My lease was coming due & I knew almost exactly what I wanted - Jarod made the process of building & ordering my Rubicon X a quick & seamless experie My lease was coming due & I knew almost exactly what I wanted - Jarod made the process of building & ordering my Rubicon X a quick & seamless experience! Thank you so much! 😊🤘 More

Helpful 14

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Excellent service, all folds went above and beyond to accommodate or wants and needs. Very pleasurable car buying experience accommodate or wants and needs. Very pleasurable car buying experience More

Helpful 10

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Jarod was my favorite car salesperson ever, he was easy to talk to but not too laid back. He was eager to please and made sure I was taken care. He checked in with me but never seemed bothersome or nagging to talk to but not too laid back. He was eager to please and made sure I was taken care. He checked in with me but never seemed bothersome or nagging. I appreciated him not selling me a car while selling me a car. It’s a gift! More

Helpful 10

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Have been trying to contact them to get our title and plates. Has been almost 90 days now and can't drive our new car due to temp tag expired. Horrible experience would never deal with them or recommend plates. Has been almost 90 days now and can't drive our new car due to temp tag expired. Horrible experience would never deal with them or recommend them to anyone. More

Helpful 5

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This xxxxxxx keeps harassing me with aggressive offers to buy my car for more than 18 months. I have told him several times to stop contacting but he won't take no for an answer. I don't care what he wants t buy my car for more than 18 months. I have told him several times to stop contacting but he won't take no for an answer. I don't care what he wants to offer, the car is not for sale. Enough already. Quit heckling me and stop wasting my time. More

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Stuart Smith signs people up with bad warranties that are not valid, and then he does nothing to make it right! He knows that the warranty is invalid and he has not reached out to me to fix this issue meanwh not valid, and then he does nothing to make it right! He knows that the warranty is invalid and he has not reached out to me to fix this issue meanwhile my car needs service, and my money has been put into a warranty that is no good. I have called and left messages. I have called and they would hang up on me. They have no dignity. Even the sales person Florian (Flo) has been unhelpful in this matter and it is an awful feeling to be treated this way after giving my hard earned money to these people. If they every offer you a Lithia warranty please do not take it. There should be criminal actions taking place behind this, because they robbed me! They robbed me first of my money, and now I have no security of a warranty for my vehicle. They have not worked with me to get this resolved hence it’s not been resolved they won’t even call me back! I have been waiting since November 8th to hear from Stuart it is November 17th? No one has tried to help me?!? More

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Suburban Chrysler Dodge Jeep Ram of Troy is a fantastic dealership that makes car buying simple and efficient. From my first contact with Lauren on the internet sales team to schedule a test drive the Pre- dealership that makes car buying simple and efficient. From my first contact with Lauren on the internet sales team to schedule a test drive the Pre-Owned Jeep I was interested in, until the final deal and out the door, the whole process was smooth and professional. Anthony Abdullah in sales was great to work with, professional, courtesy, and not high pressure. Chad and Elliott in the finance department put together the paperwork and sent it to me via email for e-signature, a smooth and straight forward process. From the test drives to putting a deal together on the low mileage 2016 Jeep Cherokee, the whole purchasing process from Suburban of Troy ranks as the highest in my car buying experiences. More

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USED CAR PURCHASE Elliot and Bill did a great job with my out of state purchase of a 2015 Dodge Charger. They were friendly and very professional. I would refer anyon Elliot and Bill did a great job with my out of state purchase of a 2015 Dodge Charger. They were friendly and very professional. I would refer anyone to these gentleman for a great used car experience. More

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Greg understands the business! If you're looking to Lease/Finance a new car, Greg is absolutely the car salesman to talk to. From start to finish, my wife and I were pleasantly surp If you're looking to Lease/Finance a new car, Greg is absolutely the car salesman to talk to. From start to finish, my wife and I were pleasantly surprised at the lengths he went to just to ensure we were satisfied. My wife is about to go get her truck soon, and I'm the proud owner of a 2018 Challenger! More

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