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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,638 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,638 reviews
October 26, 2011
Within one month of buying used automobile, dealership replaced old battery and repaired minor issues, free of charge with no hesitation or questions. Would highly suggest this dealership and look forw replaced old battery and repaired minor issues, free of charge with no hesitation or questions. Would highly suggest this dealership and look forward to buying more automobiles from them in the future. More
by gormane1
Employees Worked With
Susan E. (Service) and Rob R. (Sales), Rob Radzwin
October 14, 2011
I can buy a car anywhere, Glen is the reason I went to Surburban Chrysler. He went above and beyond, as usual, to help find me the van that was perfect for my family. He kept in great contact with me and Surburban Chrysler. He went above and beyond, as usual, to help find me the van that was perfect for my family. He kept in great contact with me and follows through with what he says he will do. I will definitely buy from him again and plan to. More
by Rkjoyce
Employees Worked With
Glen Campbell, Glen Campbell
October 14, 2011
Yancy was excellent. Met me at the door, helped me find the vehicle I was looking for, and offered up a certified pre-owned option that I hadn't considered. He was very knowledgeble and provided me with the vehicle I was looking for, and offered up a certified pre-owned option that I hadn't considered. He was very knowledgeble and provided me with a ton of information. Provided a tour of the dealership and followed up with me the next day. I haven't finalized my purchasing decision yet - but if I decide to go with the Jeep I will definitely work with Yancy and Suburban Jeep. More
by katygaines
Employees Worked With
Yancy Cobb
October 03, 2011
Don was very helpful with the process of buying our minivan. He went through each step of our trade-in in great detail and he was patient and friendly. We worked with John (can't remember last name) fo minivan. He went through each step of our trade-in in great detail and he was patient and friendly. We worked with John (can't remember last name) for the financial information and he was also patient and walked us through each step providing great details and answering any questions that we had. We will continue to visit this dealership for any future purchases we make through Chrysler, along with our maintenance and repairs. More
by ecaffrey23
Employees Worked With
Don (can't remember last name), Don Smith
September 30, 2011
It was a very good experience working with Ralph Geary. Ralph and the rest of the employee's were incredibly helpful. I bought a Chrysler 200 two months ago and had a great experience so I didn't hesitate Ralph and the rest of the employee's were incredibly helpful. I bought a Chrysler 200 two months ago and had a great experience so I didn't hesitate to send my daughter there to buy her Jeep Patriot. Share on Facebook More
by kimc824
Employees Worked With
Ralph Geary, Ralph Geary
September 25, 2011
These guys went the distance to find us the liberty we wanted. Mike, and Ben went above & beyond to turn a dissapointing start to this buying experience into a winning experience. wanted. Mike, and Ben went above & beyond to turn a dissapointing start to this buying experience into a winning experience. More
by Lynne Bowlby
Employees Worked With
Ben, Mike, Ben Heer
September 23, 2011
As a customer, I had no problems. Any issue encountered was dealt with by the salesperson who took complete ownership of the situation. Friendly, courteous, and could not do enough to help. was dealt with by the salesperson who took complete ownership of the situation. Friendly, courteous, and could not do enough to help. More
by PaBrown
Employees Worked With
Jeff Lada, Jeffery Lada
September 22, 2011
Bill is the best sales rep I have ever dealt with. I can and will purchase from him again and I have already referred several people to him Thanks Bill!! and will purchase from him again and I have already referred several people to him Thanks Bill!! More
by Mknox76
Employees Worked With
Bill Messina, Bill Messina
September 20, 2011
My husband and I were blown away by the Service we received when we purchased our new Van, in particular with Bill Messina. I have already recommended him to my entire family! Bill, as I mentioned t received when we purchased our new Van, in particular with Bill Messina. I have already recommended him to my entire family! Bill, as I mentioned to you: YOU HAVE A CUSTOMER FOR LIFE!! More
by charmainetumina
Employees Worked With
Bill Messina, Bill Messina
September 20, 2011
I am pleased with my experience. Don Smith made me feel as though he cared about my concerns and he earned my trust. I loved the face that my kids weren't bored to death as there was a kid corner to enter as though he cared about my concerns and he earned my trust. I loved the face that my kids weren't bored to death as there was a kid corner to entertain them. They offered refreshments too and kept us very comfortable throughout the process. I am very satisfied with my overall experience. More
by MonieLove2011
Employees Worked With
Don Smith, Don Smith
