Suburban Chrysler Dodge Jeep Ram of Troy

We were recommended to see John Ruswick thru family and from the second we met him, know he was the right person to work with. He was very friendly and imformative. He was straight forward with us and what from the second we met him, know he was the right person to work with. He was very friendly and imformative. He was straight forward with us and what our options were with the budget we needed to meet. In less than a week he provided several used car options for us and found an outstanding vehicle for us and our growing family. We will continue to use John Ruswick and Suburban Chrysler Jeep for any needs in the future and recommend him and the dealership to whomever is looking for a New or Used vehicle. More

Even using an Employee discount, not all dealers are equal. Some don't know how to get all the rebates you are entitled to. We made a deal at our price and got the car delivered in 2 hours on a Saturday equal. Some don't know how to get all the rebates you are entitled to. We made a deal at our price and got the car delivered in 2 hours on a Saturday. Awesome. No wasted time at Suburban. This was a rush job as we were the victim of a driver running a red after an illegal left turn, the 2010 Journey was a total loss but we walked away. Needless to say, we wanted and needed to replace it quickly but at a comparable lease price. Our first attemp was at a dealer who had made six sales to us over 20-25 years. He couldn't get the job done but Suburban did. More

After doing research about Dodge Journey's on line, I called the dealer to make an appointment to look at one. My salesman Rick LaRue was very courteous and knowledgeable about the car. As a current D called the dealer to make an appointment to look at one. My salesman Rick LaRue was very courteous and knowledgeable about the car. As a current Dodge Mini Van owner I was quite impressed with the Journey after the test drive. I gave Rick specific options that I would like on the Journey and within a couple of days he had located just want I wanted from the Novi store. He personally drove over to pick it up and it was ready for me that afternoon. I am extremely satisfied with the salemanship and my new Journey. Thanks Rick! Brenda Troy, MI More

Looked at several dealerships and this dealer and salesperson was attentive and did everything he could to get the sale completed on a timely basis without any hassle on our part. All the staff peop salesperson was attentive and did everything he could to get the sale completed on a timely basis without any hassle on our part. All the staff people we interacted with were courtious and explained things to me in a common sense manner. More

These people are awesome! The guy in service was very nice and helpful (Marc I think his name was), and the used car salesperson was incredibly cool (Andrew). They wanted to get us a deal, were very fai nice and helpful (Marc I think his name was), and the used car salesperson was incredibly cool (Andrew). They wanted to get us a deal, were very fair, not pushy at all, and honest. The person i dealt with in finance was also very cool, no pressuring for anything, just straight talkers. I will be coming here for our next car for sure! More

I purchased a new Dodge Ram from John and he was great to work with along with the entire dealership. John went as fas as helping getting my Ram prep when it came in as I was going out of town and needed to work with along with the entire dealership. John went as fas as helping getting my Ram prep when it came in as I was going out of town and needed to take delevery of my new truck as I sold my previous vehicle. Over all it wast a great experience and I would diffently purchase another vehicle from John and his dealership. More

This is my second car that I have purchased with the help of John Ruswick. The first was when he was with Saturn. I trust John, and I am confident that he knows a good product, or it wouldn't be in his lot of John Ruswick. The first was when he was with Saturn. I trust John, and I am confident that he knows a good product, or it wouldn't be in his lot. I continue to recommend him and the dealership! More

Professionalism at its best! When I walked into Suburban Chrysler Jeep Dodge of Troy I felt like I walked into a friends house. The staff was very welcoming and easy to work with. I met Ben Heer and I can Chrysler Jeep Dodge of Troy I felt like I walked into a friends house. The staff was very welcoming and easy to work with. I met Ben Heer and I can see why he is the General Manager of the store, very professional and courteous. Ben answered alot of my questions. He then asked one of his sales consultants to take care of me and Tracy was great to work with, she showed me a Nitro, Liberty then the truck I ended up purchasing, 2010 Dodge Ram Sport Quad Cab. When I picked up my truck it was looking great, Tracy showed me how everything worked in the truck, and soon after that I went into financing to sign on the dotted line =). Mike Ivy had all my paperwork ready to go and within 20 minutes I was out the door enjoying my new truck. If you are looking for a deal and a great dealership, go see Ben and his staff at Suburban Chrysler Jeep Dodge of Troy. KB More

I had shopped around at several dealerships looking for the right vehicle. The day I stopped by Suburban of Troy I was planning on visiting other dealerships as well. Chuck Diamond was so fantastic that I the right vehicle. The day I stopped by Suburban of Troy I was planning on visiting other dealerships as well. Chuck Diamond was so fantastic that I made the conscious decision to buy with him instead. I ended up buying a vehicle from him that very night. More

I brought my wifes car in for service. The service advisor was very friendly and helpful. It turned out to be a very painless experience. The repairs cost more than i had anticipated, but it couldn' advisor was very friendly and helpful. It turned out to be a very painless experience. The repairs cost more than i had anticipated, but it couldn't be avoided. I would totally recommend taking your car here. More