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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,639 reviews
October 29, 2017
Fast and easy! I was quite limited on time and Nathan was able to complete most of the buying process prior to my arrival! When I got to the dealership it was easy a I was quite limited on time and Nathan was able to complete most of the buying process prior to my arrival! When I got to the dealership it was easy and straightforward. More
by Courtney H Smallwood
Employees Worked With
Nathan Nelsen
October 27, 2017
Great Dealership with Great People Bill Messina takes very good care of you prior-to, during and even after the sale ! Fred Gregory is excellent and very efficient in the service depart Bill Messina takes very good care of you prior-to, during and even after the sale ! Fred Gregory is excellent and very efficient in the service department. Thanks to both More
by pike2012
October 27, 2017
Smooth experience from start to finish Working with Nathen was a great experience. Even though he was a newer, he handled everything in a professional manner and was not afraid to ask for Working with Nathen was a great experience. Even though he was a newer, he handled everything in a professional manner and was not afraid to ask for support when necessary. This has to be one of the most comfortable, smooth and quick car sales experiences I have ever participated in. The vehicle was for my daughter who searched for vehicles on line and found exactly what she was looking for. I would certainly recommend Nathen going forward. Also the experience with Nick Sinishtaj in finance was great as well. He was ready for my daughter to close on her vehicle when we came in as requested. Was very thorough and explained each step along the way in a very professional manner as well. More
by CourtneysJeep
Employees Worked With
Nick Sinishtaj, Nathan Nelsen
October 23, 2017
Great experience...again This is the second vehicle we've leased through Eric at Suburban and once again it was a great experience. He knew what the products, the deals, and j This is the second vehicle we've leased through Eric at Suburban and once again it was a great experience. He knew what the products, the deals, and just what we were looking for. It's why I send my friends and family to Eric. More
by nhood
Employees Worked With
Eric Adams
September 27, 2017
Great working with Don Don was not pushy at all, he took his time and I found a great car.I can in in May and didnt find anything. He didnt try to push anything else on me. Don was not pushy at all, he took his time and I found a great car.I can in in May and didnt find anything. He didnt try to push anything else on me. More
by elderMarshall
Employees Worked With
Don Smith
September 27, 2017
Great experience! I leased 2 vehicles from Suburban Chrysler a couple weeks ago. I worked with Rick Larue on the deal and it was a fantastic experience. Mr. Larue was I leased 2 vehicles from Suburban Chrysler a couple weeks ago. I worked with Rick Larue on the deal and it was a fantastic experience. Mr. Larue was very knowledgeable and professional. At no time did I feel pressured or rushed. Great guy! Great dealership! See you in 2 years! More
by tstickradt
Employees Worked With
Rick Larue
September 22, 2017
Tried to sell me a car with known engine issues I had a very poor experience dealing the sales staff. They wanted me to sell me a car that had many issues after being told it did not. I had a very poor experience dealing the sales staff. They wanted me to sell me a car that had many issues after being told it did not. More
by mby421
Employees Worked With
Matthew MacEachern
September 18, 2017
Professional, zero-pressure, informative and friendly Ralph Geary was a genuine pleasure to work with. He knew all about the vehicle I was considering, and was very helpful in determining the path to purc Ralph Geary was a genuine pleasure to work with. He knew all about the vehicle I was considering, and was very helpful in determining the path to purchase or lease the vehicle at the lowest cost. Our conversation was purely informational. I never felt any "sales pressure" from Ralph, but instead, a fellow "car guy" who wanted to make sure I knew the upside and downside of the vehicle. Genuinely friendly and interested in me, not just closing the sale. Ralph is my go-to guy in the future. More
by S. Woodfin
Employees Worked With
Ralph Geary
August 10, 2017
worst of the worst Not enough space to express my frustration with this dealership.Tried to buy a dodge hellcat.Sales staff is a total joke,put on hold 3 times on the ph Not enough space to express my frustration with this dealership.Tried to buy a dodge hellcat.Sales staff is a total joke,put on hold 3 times on the phone waiting for general manager .. More
by coobie
Employees Worked With
Brandon Stiltner
August 08, 2017
2 Thumbs Up! Steve did an awesome job helping me with buying my Jeep! He made the process very easy and painless. He was awesome to work with, and was not your typ Steve did an awesome job helping me with buying my Jeep! He made the process very easy and painless. He was awesome to work with, and was not your typical "car salesman" which I appreciated. Highly reccomend him and would def come back. More
by Tracy B
Employees Worked With
Steve Sylvester
