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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,640 reviews
July 01, 2016
Excellent experience at Suburban Chrysler Dodge Jeep Ram My experience is always first rate due to the employees of Suburban CDJR of Troy. I have been coming to the dealership for over two years and have b My experience is always first rate due to the employees of Suburban CDJR of Troy. I have been coming to the dealership for over two years and have been treated with the utmost of customer service, More
by Gail B
Employees Worked With
Joe Bellomo
June 30, 2016
Bought a 2014 Jeep Patriot Mr. Bill Messina was my sales representative, ( he had sold me a vehicle in the past as well). To summarize: Bill is highly knowledgeable, professiona Mr. Bill Messina was my sales representative, ( he had sold me a vehicle in the past as well). To summarize: Bill is highly knowledgeable, professional, personable, and kind in his approach. His guidance was welcomed and very helpful. My vehicle needs were matched with the product line. All around, he was enjoyable and supportive in my process of selecting a vehicle. Bill is excellent with his responsibilities and I would seek him out in the future when a need arises. More
by harvey pennington
Employees Worked With
Bill Messina
June 30, 2016
Top notch treatment! I recommend Jose Arbelaez if your looking for a salesman who goes a step above whats required. We found the perfect car and were treated to perfect cu I recommend Jose Arbelaez if your looking for a salesman who goes a step above whats required. We found the perfect car and were treated to perfect customer care, even lunch!! More
by rita2016
Employees Worked With
Jose Arbelaez (248)585-8800
June 30, 2016
Great experience Suburban Chrysler dodge jeep ram and Detroit made our experience in purchasing a new Dodge Ram amazing! Our sales rep, Eric Adams, completed our exper Suburban Chrysler dodge jeep ram and Detroit made our experience in purchasing a new Dodge Ram amazing! Our sales rep, Eric Adams, completed our experience and was able to give us an amazing deal and was able to accommodate all our needs! Highly recommended! More
by Emv
Employees Worked With
Eric Adams
June 30, 2016
Don Smith was great. Our experience with Don Smith was great. Everything went nice and smooth, as it should be. Would recommend him to my friends. Thanks you Don. Our experience with Don Smith was great. Everything went nice and smooth, as it should be. Would recommend him to my friends. Thanks you Don. More
by victorv
Employees Worked With
Don Smith
June 29, 2016
Determined to get me my dream car Max was determined to get me into my dream car from day one. I had a lot of questions, and had to roll a lease from Ford into my new lease I wanted to Max was determined to get me into my dream car from day one. I had a lot of questions, and had to roll a lease from Ford into my new lease I wanted to get through Jeep, so Max made sure to work as hard as possible to get the payments down under my maximum monthly payment amount. His communication was above and beyond, and I always felt like he was up front and "real" with me. More
by Kendall R
Employees Worked With
June 28, 2016
Jerry Leruth Jerry was extremely helpful, kind and knowledgeable in my purchase of a new Jeep Renegade. The experience was pleasurable. I would recommend him t Jerry was extremely helpful, kind and knowledgeable in my purchase of a new Jeep Renegade. The experience was pleasurable. I would recommend him to anyone. I am not associated with anyone at Suburban Chrysler, Jeep, Dodge and Dodge Ram. All went well with Jerry and because of Jerry. Thank you Ken More
by clergy
Employees Worked With
Jerry Leruth
June 27, 2016
Awesome! Crystal Howsare was very helpful in finding the exact car we desired. She was very efficient; explained everything in detail; had a great personallit Crystal Howsare was very helpful in finding the exact car we desired. She was very efficient; explained everything in detail; had a great personallity and made us feel very comfortable. I recommend a raise!!! The atmosphere at Suburban was extremely hospitable More
by Norman M. Fickett
Employees Worked With
Crystal Howsare
June 27, 2016
Great Experience Buying a vehicle from this dealership was a breeze. Crystal was very helpful and worked hard to find the exact vehicle I was looking for. She suggeste Buying a vehicle from this dealership was a breeze. Crystal was very helpful and worked hard to find the exact vehicle I was looking for. She suggested doing as much paperwork upfront to save time at the dealership. This turned out to be very true and the deal was easy sailing! More
by CBates
Employees Worked With
Crystal Howsare
June 25, 2016
Amazing New Car Experience I recently leased a new Jeep Patriot from Suburban Chrysler Dodge Jeep in Troy and couldn't be happier with my decision. I have leased countless vehi I recently leased a new Jeep Patriot from Suburban Chrysler Dodge Jeep in Troy and couldn't be happier with my decision. I have leased countless vehicles over the past 20 years for my wife and myself and I do believe this is the best experience I have ever had. My salesperson, Jerry Leruth, was honest, straightforward, professional, and friendly. He understood the amount of research I had done prior to contacting him and knew exactly what I was looking for. This was my first vehicle from Suburban but it will not be my last. I look forward to working with Suburban, and Jerry, for years to come. More
by Rob_W70
Employees Worked With
Jerry Leruth
