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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,640 reviews

February 28, 2016

Very Satisfied Gary Gonzalez was very courteous, personable, and professional. I will definalty refer others to this dealership and I will return if I have any servi More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gonzalez
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Lee, we are happy you had such a great experience at our dealership with Gary. Customer service is our number one priority and we look forward to serving you when you come in for service!

February 28, 2016

Exceptionally smooth and efficient. This is my second time at this dealership, and it is even more pleasurable than the first time which was absolutely fine. From beginning to end, ever More

by lovejeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your positive feedback and congrats on your new 2016 Jeep Patriot! We are so glad that you have been provided with great customer service because that is our first priority! We hope to work with you again soon and we hope you enjoy your new Jeep!

February 28, 2016

Best service experience ever! Great staff Love the dealership and the staff always takes good care of me and my 300s I highly recommend them to anyone who owns a Chrysler More

by BigD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Toubassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you have been so satisfied with your dealership experience and we look forward to serving you again in the future!

February 27, 2016

Great Experience! I turned in a lease and got into a new one very quickly and easily. Ralph was very professional and personable, creating a very comforting car-buying More

by cb26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service! We're glad to hear your new vehicle and your experience with Ralph met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

February 26, 2016

Love my new ride Bill Messina always makes it a great buying experience! Easy to work with, showroom always has something going on as well. Third car purchased, more More

by McBride2505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Feb 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback and continued business! We are happy you have had such great experiences at our dealership with Bill! Customer service is our number one priority and we look forward to serving you again in the future!

February 26, 2016

Found a Great Car This is my second leased car from Suburban Chrysler Dodge and I will definitely go back. Bill Messina is a high energy guy and he found the perfect c More

by brian@feb16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Messina
Feb 26, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Brian, it is great that Bill could find the perfect car for you that had all your wants and needs. It is great he could show you great customer service and we hope he can do that again when you return!

February 25, 2016

Loved working with Tim Paz Tim was professional and personal while making both my dad and I framiliar with leasing since we both had not leased before . I would defiantly see Ti More

by Caitlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Pazdziora
Feb 26, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Caitlyn, thank you for your feedback! It is great to hear that Tim could walk you and your dad through the leasing process and could make you guys feel comfortable throughout the transaction. We hope you are enjoying your new vehicle and we look forward to working with you again!

February 24, 2016

Thank you for a great sales experience! We have leased two Chrysler minivans and purchased a Jeep Liberty with Eric Adams. He is professional, easy to work with, honest and always has a smi More

by o''connell's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stiltner, Eric Adams
Feb 26, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback and continued business! We are so happy to hear that you have had great experiences with Eric and the rest of our team and we hope that continues! We look forward to working with you again when you're ready!

February 24, 2016

Lease I love going to suburban jeep/dodge of Troy! I am on my third lease from there and get excellent service and treatment every time! Jerry Laruth is the More

by Amy B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Leruth
Feb 26, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Amy, it’s always nice to hear from our customers. We are very happy to hear you have been so satisfied with your dealership experience here with Jerry! Thank you for your continued business and we look forward to working with you again!

February 24, 2016

Leased Jeep Patriot - Great Experience! I was looking for a new vehicle and found the Jeep Patriot gave me the mid-size car feel, with the room and height that I like in an SUV. We went to More

by wendyrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay in Finance
Feb 24, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Wendy, thank you for your feedback and congrats on your new Jeep Patriot! We are happy to hear that Chad could make your experience with us so positive and could make it a fast and efficient transaction! We look forward to working with you again when you're ready for your next jeep and we hope you enjoy the one you have now!

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