Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,638 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,638 reviews
February 28, 2016
Best service experience ever! Great staff Love the dealership and the staff always takes good care of me and my 300s I highly recommend them to anyone who owns a Chrysler Love the dealership and the staff always takes good care of me and my 300s I highly recommend them to anyone who owns a Chrysler More
by BigD
Employees Worked With
February 27, 2016
Great Experience! I turned in a lease and got into a new one very quickly and easily. Ralph was very professional and personable, creating a very comforting car-buying I turned in a lease and got into a new one very quickly and easily. Ralph was very professional and personable, creating a very comforting car-buying experience, which can sometimes be a very stressful endeavor. He took the time to understand my needs and cater to them properly at a very fair price. He was recommended to me by family and I have absolutely no issue recommending him to anybody I know looking for a new vehicle! More
by cb26
Employees Worked With
Ralph Geary
February 26, 2016
Love my new ride Bill Messina always makes it a great buying experience! Easy to work with, showroom always has something going on as well. Third car purchased, more Bill Messina always makes it a great buying experience! Easy to work with, showroom always has something going on as well. Third car purchased, more to come! More
by McBride2505
Employees Worked With
Bill Messina
February 26, 2016
Found a Great Car This is my second leased car from Suburban Chrysler Dodge and I will definitely go back. Bill Messina is a high energy guy and he found the perfect c This is my second leased car from Suburban Chrysler Dodge and I will definitely go back. Bill Messina is a high energy guy and he found the perfect car for me. The showroom is humming with activity, but very casual, and friendly, making the experience a lot of fun. More
by brian@feb16
Employees Worked With
Bill Messina
February 25, 2016
Loved working with Tim Paz Tim was professional and personal while making both my dad and I framiliar with leasing since we both had not leased before . I would defiantly see Ti Tim was professional and personal while making both my dad and I framiliar with leasing since we both had not leased before . I would defiantly see Tim again and loved my exaperience there . Thanks Tim!!!!! More
by Caitlyn
Employees Worked With
Tim Pazdziora
February 24, 2016
Thank you for a great sales experience! We have leased two Chrysler minivans and purchased a Jeep Liberty with Eric Adams. He is professional, easy to work with, honest and always has a smi We have leased two Chrysler minivans and purchased a Jeep Liberty with Eric Adams. He is professional, easy to work with, honest and always has a smile on his face. The Manager of Suburban went out of his way to introduce himself to us and personally thanked us for our business. The whole Suburban team made our buying experience quick and painless! We will definitely be back! More
by o''connell's
Employees Worked With
Brandon Stiltner, Eric Adams
February 24, 2016
Lease I love going to suburban jeep/dodge of Troy! I am on my third lease from there and get excellent service and treatment every time! Jerry Laruth is the I love going to suburban jeep/dodge of Troy! I am on my third lease from there and get excellent service and treatment every time! Jerry Laruth is the best salesman there mainly because of his honesty and integrity! Thank you Jerry for making all of my experiences great! More
by Amy B.
Employees Worked With
Jerry Leruth
February 24, 2016
Leased Jeep Patriot - Great Experience! I was looking for a new vehicle and found the Jeep Patriot gave me the mid-size car feel, with the room and height that I like in an SUV. We went to I was looking for a new vehicle and found the Jeep Patriot gave me the mid-size car feel, with the room and height that I like in an SUV. We went to Suburban Chrysler Dodge Jeep Ram of Troy on a Saturday morning and met with Chad. he was very knowledgeable and professional. He took us for a test drive and arranged all of the paperwork and finance while we were there. It was a quick and painless experience and we will be returning there our next Jeep! More
by wendyrose
February 23, 2016
Great sales experience Had a great customer sales experience at Suburban Chrysler. Kristine Hill took care of all of our needs, and truly went above and beyond! Her attent Had a great customer sales experience at Suburban Chrysler. Kristine Hill took care of all of our needs, and truly went above and beyond! Her attention to detail and level of service was top notch! More
by MD
Employees Worked With
February 22, 2016
Jeep Cherokee 75th anniversary We had a great experience with this dealership! From seeing the Jeep Cherokee 75th anniversary edition at the Detroit Auto show till receiving it took We had a great experience with this dealership! From seeing the Jeep Cherokee 75th anniversary edition at the Detroit Auto show till receiving it took less than 3 weeks! Even though the initial sales person left the dealership during that time the process overall went very smoothly. Max Dombeck, who took over, was very helpful to get us in our new vehicle and to fulfill promises that were originally made. More
by benihana66
Employees Worked With
