Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,643 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
February 29, 2016
The service is great I work long hours and 6 and 7 days out the week and my sales man worked with me and made every thing easy for me. He was their for me when ever I need I work long hours and 6 and 7 days out the week and my sales man worked with me and made every thing easy for me. He was their for me when ever I needed him even on a off day. My sales man tells me accurate numbers and does not just say any bs. More
by TJ1
Employees Worked With
Jerry Leruth
February 29, 2016
Great Experience I recently came in to check out the new Dodge Ram trucks and ultimately purchased one after being a lifetime GM truck owner. The new trucks have an ex I recently came in to check out the new Dodge Ram trucks and ultimately purchased one after being a lifetime GM truck owner. The new trucks have an excellent ride and the price was right. The salesman Rick Larue was very knowledgable and patient with me. I've also come here to service my wifes Jeep and this place has an excellent service department. . More
by Bob
Employees Worked With
Rick Larue, Brandon Stiltner
February 29, 2016
Megan was great to work with. On a very busy Saturday Megan made the process as smooth as possible, and kept us up-to-date with what was going on while we waited. She genuinely sho On a very busy Saturday Megan made the process as smooth as possible, and kept us up-to-date with what was going on while we waited. She genuinely shows enthusiasm for the Jeep / Chrysler brand and was a pleasure to work with. More
by CGJeep
Employees Worked With
Megan Carr
February 28, 2016
Very Satisfied Gary Gonzalez was very courteous, personable, and professional. I will definalty refer others to this dealership and I will return if I have any servi Gary Gonzalez was very courteous, personable, and professional. I will definalty refer others to this dealership and I will return if I have any service needs. More
by Lee
Employees Worked With
Gary Gonzalez
February 28, 2016
Exceptionally smooth and efficient. This is my second time at this dealership, and it is even more pleasurable than the first time which was absolutely fine. From beginning to end, ever This is my second time at this dealership, and it is even more pleasurable than the first time which was absolutely fine. From beginning to end, everything was handled so efficient that I never had any questions. I was informed as to what I needed to provide and Maria Kovach informed me of everything I needed to know re my 2016 Jeep Patriot. To say how nice each person was is an understatement. I wouldn't hesitate to recommend Suburban Chrysler Dodge Jeep Ram of Troy to anyone buying or leasing a vehicle. More
by lovejeep
Employees Worked With
February 28, 2016
Best service experience ever! Great staff Love the dealership and the staff always takes good care of me and my 300s I highly recommend them to anyone who owns a Chrysler Love the dealership and the staff always takes good care of me and my 300s I highly recommend them to anyone who owns a Chrysler More
by BigD
Employees Worked With
February 27, 2016
Great Experience! I turned in a lease and got into a new one very quickly and easily. Ralph was very professional and personable, creating a very comforting car-buying I turned in a lease and got into a new one very quickly and easily. Ralph was very professional and personable, creating a very comforting car-buying experience, which can sometimes be a very stressful endeavor. He took the time to understand my needs and cater to them properly at a very fair price. He was recommended to me by family and I have absolutely no issue recommending him to anybody I know looking for a new vehicle! More
by cb26
Employees Worked With
Ralph Geary
February 26, 2016
Love my new ride Bill Messina always makes it a great buying experience! Easy to work with, showroom always has something going on as well. Third car purchased, more Bill Messina always makes it a great buying experience! Easy to work with, showroom always has something going on as well. Third car purchased, more to come! More
by McBride2505
Employees Worked With
Bill Messina
February 26, 2016
Found a Great Car This is my second leased car from Suburban Chrysler Dodge and I will definitely go back. Bill Messina is a high energy guy and he found the perfect c This is my second leased car from Suburban Chrysler Dodge and I will definitely go back. Bill Messina is a high energy guy and he found the perfect car for me. The showroom is humming with activity, but very casual, and friendly, making the experience a lot of fun. More
by brian@feb16
Employees Worked With
Bill Messina
February 25, 2016
Loved working with Tim Paz Tim was professional and personal while making both my dad and I framiliar with leasing since we both had not leased before . I would defiantly see Ti Tim was professional and personal while making both my dad and I framiliar with leasing since we both had not leased before . I would defiantly see Tim again and loved my exaperience there . Thanks Tim!!!!! More
by Caitlyn
Employees Worked With
Tim Pazdziora
