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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,640 reviews

February 16, 2016

New car purchase Rick was great to work with, very professional. Everything went very smoothly. I plan to buy other cars from him and this dealership, in the future.. More

by Happy Jeep Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Larue
Feb 19, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Rick and we look forward to working with you again in the future!

February 16, 2016

The only Chrysler Dodge Jeep Ram dealer I need. Worked with Joe for my last two purchases (Hellcat and 1500). Really great to work with and goes the extra mile. Understands that I like to go through More

by jpesola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellomo
Feb 19, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback and continued business! It is great to hear that Joe goes the extra mile for you and we hope he continues to do that. We're glad he provides you with great customer service and we hope to work with you again soon!

February 15, 2016

Steve Sylvester was best person we've ever worked with! Steve was professional, friendly, and overall a complete pleasure to work with. He listened to our concerns, he worked with us to get us the car of ou More

by Kateamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sylvester
Feb 15, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Steve! Congratulations, and enjoy your new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

February 14, 2016

Maria Kovach was , as usual , great Maria was excellent, this is the 4 the jeep we have purchased through her. She is on her game and make the process so easy. I would highly recommend h More

by Biglew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We love to hear from returning customers like yourself, and it is great that Maria has made your experiences with us so positive! We look forward to working with you again when you are ready for your next Jeep!

February 13, 2016

Everything went flawlessly Second vehicle purchased from Glen Campbell at Suburban. Everything was as planned. No surprises, just good, solid, professional service. The purcha More

by Jpsiroonian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gerrard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Campbell
Feb 15, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We always appreciate positive feedback and we are happy to hear Glen met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

February 10, 2016

Kristine Hill is Great! This is the 2nd car I have purchased from Kristine at Suburban. I appreciate her hard work finding the price and vehicle that I preferred. She works More

by Andrea123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Andrea, thanks for your feedback and continued business! We can't stress enough how much customer service is important to us and we are so pleased that Kristine has provided you with that. We hope to continue that when you come back to see us!

February 08, 2016

Excellence in Action! Our Salesman, Rick Larue, is an example of true professionalism and excellence! Rick took the time to make sure we were getting the best deal with no More

by dbeck1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gerrard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Larue
Feb 08, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback! It is great that Rick could make your experience here so excellent! Customer service is so important to us and we are happy you were provided that! Enjoy your new vehicle and we look forward to working with you again soon!

February 08, 2016

OUTSTANDING! I have purchased many cars in my life time both new and second hand, and by far Bill was the best salesman I have ever run into. No pressure to buy, v More

by Rocketman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Brys
Feb 08, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We are so happy to hear that working with Bill has been the best buying experience you've had! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service! We hope you enjoy your new vehicle and we look forward to working with you again in the near future!

February 07, 2016

Suburban Troy rocks! My experience at Suburban Troy was awesome. My salesman, Steve Sylvester, rocks! His professionalism was totally appreciated. The process was smo More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sylvester
Feb 08, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Kevin, thank you for your feedback and congrats on your new Chrysler 300 S AWD! It is great that Steve could make your experience here so positive and it's awesome he could make the car buying process fast and efficient! Enjoy your new 300 and we look forward to working with you again!

February 05, 2016

GREAT SERVICE Jeff was very friendly , he wasn't pushy or impatient ,& he was very helpful to my son in making his decision to buy the vehicle he wanted. GREAT JOB More

by Drae .(always at Suburban) C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Lada
Feb 08, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback! We are pleased to hear that Jeff was able to help your son pick a car! We hope he enjoys it and we look forward to working with you again in the future!

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