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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,640 reviews

January 11, 2016

Return of existing vehicle and leasing a new one Yesterday I leased my third vehicle from Suburban Chrysler Dodge Jeep Ram of Troy and as usual my experience was nothing short of fantastic. Jerry is More

by Nasir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Leruth
Jan 11, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Nasir, thank you for your great feedback! We strive to make sure every customer has a positive experience with us and provided with great customer service. We are so thrilled to hear that Jerry and John could do that for you. We hope you are enjoying your new vehicle and we look forward to seeing you again soon!

January 10, 2016

New lease Eric Adams is awesome!! He went above and beyond to make my experience flawless! He worked around my schedule to make the entire experience worthwhile More

by brossm01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Adams
Jan 11, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so glad that Eric could make your experience with us worthwhile. Customer service is our top priority and we are pleased to hear that he went above and beyond for you! Enjoy your new lease and we hope to work with you again!

January 10, 2016

Great service I worked with M. Burton to purchase a Jeep. My experience was very positive. Mike was professional and courteous. The process ran smoothly and I was o More

by CAGMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Jan 11, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for your feedback and congratulations on your new Jeep! We are so glad that you had a positive experience with Mike and it is great that he could provide you with such great customer service. We hope you are enjoying your Jeep and we look forward to working with you again in the future!

January 02, 2016

Friendly service I started taking my Jeep to Suburban Jeep - Troy a couple of years ago for service. I liked the friendly atmosphere so when my lease was coming up, I More

by wingnut923
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Bellomo
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Congratulations on your new Jeep Patriot! We love to hear from our customers and it is great that Joe was able to make your experience with us so pleasurable! We hope you are loving your new Jeep and we look forward to working with you again for the next one!

January 02, 2016

Joe Bedllomo is the best Joe Bellomo is the best. He makes the car buying experience easy . He really works hard for his customers. The only downside to our experience is to More

by HAPPY CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellomo
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle with Joe. We look forward to servicing your vehicle and helping you out with the next one!

January 01, 2016

Used car purchase The service was professional and our sales person Steve Sylvester went the extra mile. We appreciate the effort and attentiveness. We will go back t More

by Seamus13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sylvester
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It is great that Steve went the extra mile for you and made your car buying experience with us so positive! We look forward to working with you when you are ready for the next one!

January 01, 2016

Excellent I had an excellent experience at the suburban of Troy jeep dealership because, everybody was very nice and exceptionally helpful. They made sure I was More

by Wildchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with our team met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

December 31, 2015

Excellent experience all around Our sales person James Fredal did an excellent job for us. Would highly recommend him. The overall experience was great and we recommend the dealers More

by Capt hook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gerrard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Fredal
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with James and we look forward to serving you again in the future!

December 31, 2015

A Happy Customer I leased my first Chrysler Town & Country in 2010. When that lease was up I decided to check Suburban C.D.J.R. Troy because it was closer to my home. More

by Newton 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Larue
Jan 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you for the great feedback! It is nice to hear that Rick could make your experience with us so positive, yet again! We strive to have great customer service and satisfaction and we are glad that you could experience that! We hope to work with you again when you are ready for your next one!

December 30, 2015

Unbelievable!!! Kristine Hill is an unbelievable salesperson. She listened to everything that I needed and found the exact vehicle and in my price range of a lease. More

by cgcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2015 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so pleased to hear that Kristine could make your experience with us so positive! We want to make sure that our customers walk away satisfied with their purchase and it is great that she could make that happen for you. We look forward to working with you again when your lease is up!

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