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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,643 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,643 reviews
December 31, 2015
A Happy Customer I leased my first Chrysler Town & Country in 2010. When that lease was up I decided to check Suburban C.D.J.R. Troy because it was closer to my home. I leased my first Chrysler Town & Country in 2010. When that lease was up I decided to check Suburban C.D.J.R. Troy because it was closer to my home. The best move I ever made. My salesman. Rick LaRue was very knowledgeable about all the latest features on the 2013 Town & Country, and he was very patient in answering my questions. When this lease was about to expire, I decided to buy it because it had less than 13,000 miles on it. Rick took care of all the paper work that was necessary to complete the transfer. I definitely would recommend Suburban C.D.J.R. of Troy to anyone in the market for a new or used vehicle because of the great service I have received from the sales staff and service advisors More
by Newton 2
Employees Worked With
Rick Larue
December 31, 2015
Excellent experience all around Our sales person James Fredal did an excellent job for us. Would highly recommend him. The overall experience was great and we recommend the dealers Our sales person James Fredal did an excellent job for us. Would highly recommend him. The overall experience was great and we recommend the dealership to everyone More
by Capt hook
December 31, 2015
Amazing people Every visit is a pleasure, and never issues having to bring the vehicle ball. In other words no comebacks that are unnecessary! Thanks! I will be back Every visit is a pleasure, and never issues having to bring the vehicle ball. In other words no comebacks that are unnecessary! Thanks! I will be back More
by Hemirubicon
Employees Worked With
December 30, 2015
Unbelievable!!! Kristine Hill is an unbelievable salesperson. She listened to everything that I needed and found the exact vehicle and in my price range of a lease. Kristine Hill is an unbelievable salesperson. She listened to everything that I needed and found the exact vehicle and in my price range of a lease. More
by cgcars
Employees Worked With
December 29, 2015
Who knew getting a new car would be so easy? When my current lease was coming to an end I immediately called Bill Messina and didn't think of anyone else. He made my last experience so pleasant When my current lease was coming to an end I immediately called Bill Messina and didn't think of anyone else. He made my last experience so pleasant I knew he was the sales associate for me. I received superior customer service from Bill and the paperwork process was totally painless!!! I HIGHLY recommend Bill. More
by JeepLover
Employees Worked With
Bill Messina
December 28, 2015
excellent experience from start to finish. My husband and I have always purchased or bought our vehicles from Rick he has always been very friendly and helpful to get us into a vehicle that met My husband and I have always purchased or bought our vehicles from Rick he has always been very friendly and helpful to get us into a vehicle that met our needs. I am now 70 years old and never thought that I would ever be driving a jeep, but i must say I love my new jeep latitude. More
by cheryl70
Employees Worked With
Rick Larue
December 26, 2015
Good experience Good buying experience for my Jeep Grand Cherokee. Bill Brys was helpful in getting me into what I wanted, and also doing it in a timely manner. I wou Good buying experience for my Jeep Grand Cherokee. Bill Brys was helpful in getting me into what I wanted, and also doing it in a timely manner. I would recommend this dealership to friends and family in future. More
by cmu01
Employees Worked With
William Brys
December 26, 2015
I love my Jeep Max Dombeck is an excellent sales associate. He made the process of buying a new car and trading in my old one very easy and efficient. He is very kn Max Dombeck is an excellent sales associate. He made the process of buying a new car and trading in my old one very easy and efficient. He is very knowledgeable about the products and helped me get into the Jeep I really wanted. I love my new Jeep! More
by Jan2015
Employees Worked With
December 23, 2015
2016 Cherokee Latitude My wife and l worked with Tim Pazdziora to purchase a 2016 Cherokee Latitude. He took us for test drive,he was friendly,pleasant and knowledgeable abo My wife and l worked with Tim Pazdziora to purchase a 2016 Cherokee Latitude. He took us for test drive,he was friendly,pleasant and knowledgeable about Latitude. We highly recommend working with Tim and Suburban Chrysler/ Jeep of Troy. More
by J&D 2016
Employees Worked With
Tim Pazdziora
December 21, 2015
super buy Ralph Geary is an excellent sales person. Thank you. That was a pleasure to find such understanding and knowledgeable person. See you my friend. Thank Ralph Geary is an excellent sales person. Thank you. That was a pleasure to find such understanding and knowledgeable person. See you my friend. Thanks again More
by kate2014
Employees Worked With
Ralph Geary
