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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,639 reviews
March 14, 2015
Amazing purchase expereince! An absolute fantastic new Jeep purchase experience. Maria Kovach was professional, very knowledgeable, courteous and extremely patient during our purc An absolute fantastic new Jeep purchase experience. Maria Kovach was professional, very knowledgeable, courteous and extremely patient during our purchase of a new Jeep Cherokee. Maria went above and beyond to exceed our expectations in every aspect possible. Everything was explained in detail and in a manner that was understandable at all levels. maria has earned our loyalty for future purchase for our family, Maria is just a true #1 professional. The Finance Manager Brandon also provided excellent service and details, thanks! the rest of the staff was so nice and made us feel welcome and comfortable. Thanks to Ben as well for listening to my feedback. I would recommend this dealership and Maria Kovach to anyone looking for a great purchase experience. A+ rating overall! More
by kenandlaura
March 14, 2015
Always a pleasure to get amazing service! This now has been the third time I have went to Rick Larue to either purchase or lease a vehicle. He not only is very friendly and helpful, but its ni This now has been the third time I have went to Rick Larue to either purchase or lease a vehicle. He not only is very friendly and helpful, but its nice when someone can make you feel like a priority and sit down and explain information on your vehicle and make sure it is what you are happy with and that its a perfect fit for you and your family. More
by simplysmooth13
March 07, 2015
Great service from start to finish!!!! As soon as I pulled up with a service issue on my 2011 Dodge Avenger George T was all over it! It took seconds for him to have the answers I was looki As soon as I pulled up with a service issue on my 2011 Dodge Avenger George T was all over it! It took seconds for him to have the answers I was looking for. Being that I had some time to kill I asked for a sales person so he introduced me to Jacki B. She found me exactly what I was looking for. The 2012 Grand Cherokee is a fabulous vehicle and it was priced to move. John G wrapped the deal up with a very comfortable payment. It was a pleasure to have had the full Suburban experience. More
by steeld33k
March 02, 2015
Fabulous sales experience Rick Larue is an excellent salesman! He was incredibly polite and helpful throughout the sales process. He really listened to what I was looking for i Rick Larue is an excellent salesman! He was incredibly polite and helpful throughout the sales process. He really listened to what I was looking for in a car and tried to match my list to available cars. He even offered a very fair price on my trade-in. Overall, this was a wonderful experience and substantially better than my 2 prior car purchases from other dealers. More
by JWest
Employees Worked With
Rick Larue, Brandon Stiltner, Mike Paparelli
February 22, 2015
Excellent Service Noah was great. He worked with me with a trade in to get me into a brand new car. He was helpful in every way. Noah was great. He worked with me with a trade in to get me into a brand new car. He was helpful in every way. More
by LennyIII
Employees Worked With
Noah Webb
February 21, 2015
Ralph was excellent This is my third car I havr purchased from Ralph. His honesty has earned my loyalty. His professionlism and attentiveness makes the purchasing experi This is my third car I havr purchased from Ralph. His honesty has earned my loyalty. His professionlism and attentiveness makes the purchasing experience comforting and assuring. More
by ShereefA
Employees Worked With
Ralph Geary
February 19, 2015
A Great Sales Experience Noah Webb was fantastic! I came in to check out cars and drove out in a brand new Wrangler Unlimited. Noah took care of everything for me and even a Noah Webb was fantastic! I came in to check out cars and drove out in a brand new Wrangler Unlimited. Noah took care of everything for me and even arranged for the return of my previous leased vehicle. He was very friendly and made the whole experience pleasant and easy for me. I should also mention that I had my antsy 5 year old with me and Noah was very accommodating, offering drinks and snacks and showing us to Suburban's kids room. I would highly recommend Noah and Suburban of Troy. Thank you so much for a stress free experience! More
by kgouthro
Employees Worked With
Noah Webb
February 02, 2015
Great Service! Had a wonderful experience here! They worked hard to get me finaced and did a great job. Such friendly people. Jacki Burke was amazing to work with!! Had a wonderful experience here! They worked hard to get me finaced and did a great job. Such friendly people. Jacki Burke was amazing to work with!! More
by mlangel6575
Employees Worked With
Jacki Burke
February 01, 2015
Great cars, TOP seecice After two years of searching for the right car, my family found Steve at Suburban of Troy. I'm a very picky woman and he found me the car I've been lo After two years of searching for the right car, my family found Steve at Suburban of Troy. I'm a very picky woman and he found me the car I've been looking for. The service was great, everyone was very helpful, and everyone made the car buying experience so easy and stress free. THANK YOU ! More
by Victoriadouglas
Employees Worked With
Steve Sylvester
January 30, 2015
Dodge Ram Purchase I had an amazing experience at Suburban. The dealership wasn't even open yet and Jacki was helping us to find the vehicle we were looking for. Jacki I had an amazing experience at Suburban. The dealership wasn't even open yet and Jacki was helping us to find the vehicle we were looking for. Jacki was super friendly to me and my kids. Just the best service one could ask for. Thanks Jacki and Suburban Chrysler Dodge Jeep Ram of Troy. More
by mark.snyder1972
Employees Worked With
Jacki Burke
