Suburban Ford of Ferndale

Josh A, Antonio, and Derrick made everything absolutely wonderful for me. Their kindness, patience, and incredible effort should definitely be acknowledged, and I am so incredibly grateful for everything t wonderful for me. Their kindness, patience, and incredible effort should definitely be acknowledged, and I am so incredibly grateful for everything they did. Thanks, family!" More

Fantastic customer service. Extremely helpful staff, Josh Arcos in particular went above and beyond. Stellar. Extremely helpful staff, Josh Arcos in particular went above and beyond. Stellar. More

Great dealer experience, had a great experience with Carrie our sales person and made our XLT F150 purchase a amazing experience Carrie our sales person and made our XLT F150 purchase a amazing experience More

The car I bought is a great car. I am very satisfied with the purchase, The next time I buy a car, it will be from Suburban Ford of Ferndale. Thomas Ryan, I am very satisfied with the purchase, The next time I buy a car, it will be from Suburban Ford of Ferndale. Thomas Ryan, More

Best dealership that I have ever encountered. I worked directly with my great salesman Chris and the sales manager Antonio. I bought a beautiful used car that many dealerships would sell as is. I I worked directly with my great salesman Chris and the sales manager Antonio. I bought a beautiful used car that many dealerships would sell as is. I asked if they would fix a few things like adding new tires (the ones on the used car needed replacement) and a slight vibration issue. I thought they may tell me to go pound sand. However Antonio did not blink and said done. They went over and above my expectations. I now recommend all of my friends and co-workers to this dealership. I work at Ford Motor company and I told Antonio that he and his team are spectacular to work with. He simply responded we care more about customers than selling cars. We build relationships. So true and I plan on letting Dealer Relations inside of Ford know that more dealerships should be like Ford Suburban Ferndale. What a great experience and I love my 20MY Lincoln MKZ More

I had a great experience trading in my truck and purchasing a new truck from the team at suburban ferndale. purchasing a new truck from the team at suburban ferndale. More

The salesman was very knowledgeable. My vehicle was ready when promised and I am very satisfied with the whole experience. My vehicle was ready when promised and I am very satisfied with the whole experience. More

Great experience pre-purchase with the Sales Staff, very knowledgeable. Morning of pick-up had to wait quite a while for vehicle to be washed, prepped, etc. Sadly, we were told this all would be complete be knowledgeable. Morning of pick-up had to wait quite a while for vehicle to be washed, prepped, etc. Sadly, we were told this all would be complete before our appointment. Attention to detail on the paperwork could also be improved. Quite a few items were misworded and incorrect. Lein information from our lender, names on the title, etc. Other than that, a good experience. Would recommend them to others based on friendliness, just plan 3-4 hours on pickup day rather than the 1-2 estimated. More

Overall easy experience. He knows what I am looking for and makes the entire transaction a smooth and efficient experience He knows what I am looking for and makes the entire transaction a smooth and efficient experience More

Carrie and Josh were very helpful. I found the right vehicle within my price range. The process went smoothly. This is the 3rd vehicle I've purchased from Suburban Ford. I found the right vehicle within my price range. The process went smoothly. This is the 3rd vehicle I've purchased from Suburban Ford. More