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Suburban Ford of Ferndale

Ferndale, MI

4.3
585 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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585 Reviews of Suburban Ford of Ferndale

March 28, 2025

I love suburban ferndale. Everyone is pleasant and very helpful. Especially Leon Stoudemire who has been my dealer for over the past 10 years! I have yet to have a bad experie More

by aladdin Jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire
Mar 28, 2025 -

Suburban Ford of Ferndale responded

Hi Aladdin, it's fantastic to hear that Leon and the team at Suburban Ford of Ferndale have consistently provided you with great service over the years. We truly appreciate your loyalty and look forward to serving you in the future!

March 20, 2025

Salesperson was very patient & thorough. He asked questions about me driving needs and also paid attention to how much I wanted to spend. He answered my questions about the difference betwee More

by Thphotos2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 21, 2025 -

Suburban Ford of Ferndale responded

Thank you for sharing your experience with us at Suburban Ford of Ferndale! We're glad to hear that our salesperson was attentive and helped clarify the leasing vs. purchasing options for you. We appreciate your feedback and hope you're enjoying your new vehicle!

March 07, 2025

Working with Mark was a great experience. He got me to the price I wanted to be and went above and beyond. He was very easy to work with and will highly recommend him to others. More

by Lisamarie46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fortuna
Mar 10, 2025 -

Suburban Ford of Ferndale responded

We're delighted to hear that Mark provided you with such a positive experience at Suburban Ford of Ferndale. Thank you for recommending him and sharing your feedback!

March 07, 2025

Suburban Ford of Ferndale offers prompt and friendly service! I will be recommending them to friends and family! More

by TaylorH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TeresaMarie D'Agostino
Mar 10, 2025 -

Suburban Ford of Ferndale responded

Hi Taylor, thank you for recommending Suburban Ford of Ferndale! We're delighted to hear about your positive experience with our team. We look forward to serving you and your referrals in the future!

March 05, 2025

My experience at this dealership was phenomenal, the staff was kind, efficient and we were in and out in no time with our new truck! More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TeresaMarie D'Agostino
Mar 06, 2025 -

Suburban Ford of Ferndale responded

Hi Jess, we're delighted to hear about your fantastic experience at Suburban Ford of Ferndale! Enjoy the new truck and thank you for choosing us!

February 06, 2025

Super service, and friendly caring helpful staff. I would not go anywhere else for service. More

by stevenhelton230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marry Jezewski
Feb 07, 2025 -

Suburban Ford of Ferndale responded

Thank you for choosing Suburban Ford of Ferndale for your automotive needs! We're glad to have earned your trust and we look forward to seeing you next time.

January 31, 2025

Chris provided exceptional assistance in helping me choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable More

by ctg1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
Jan 31, 2025 -

Suburban Ford of Ferndale responded

We're delighted to hear that Chris made your vehicle purchase experience seamless and enjoyable at Suburban Ford of Ferndale! It's great to know his expertise and dedication helped you find the perfect fit for your family. Thank you for sharing this wonderful feedback!

January 31, 2025

Met with very friendly people at the dealership. However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I h More

by Maiatreacy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Kerrigan
Feb 03, 2025 -

Suburban Ford of Ferndale responded

Thank you for sharing your experience. It's great to hear that our team was friendly and helpful, but I'm sorry about the contract errors and confusion with the APR. We strive for accuracy in all aspects of our service, so I appreciate your patience as we worked through these issues together. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out anytime. Thank you, Brent Bliss - General Sales Manager - brentbliss@lithia.com

January 22, 2025

Fair price on the car, no pressure, salesperson was willing to with on my schedule. More

by cwharris13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
Jan 23, 2025 -

Suburban Ford of Ferndale responded

Thank you for the 5-star review! We're glad you had a no-pressure experience with our sales team at Suburban Ford of Ferndale. We look forward to working with you again in the future!

January 18, 2025

Very helpful and knowledgeable of the truck. I would recommend him to my family and friends. More

by bluea0586
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korlyon
Jan 20, 2025 -

Suburban Ford of Ferndale responded

Thank you for the 5-star review and your recommendation! We look forward to welcoming you back to Suburban Ford of Ferndale down the road.

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