Suburban Ford of Ferndale

My experience at this dealership was phenomenal, the staff was kind, efficient and we were in and out in no time with our new truck! staff was kind, efficient and we were in and out in no time with our new truck! More

Super service, and friendly caring helpful staff. I would not go anywhere else for service. I would not go anywhere else for service. More

Chris provided exceptional assistance in helping me choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable. I truly appreciated his attention to detail and commitment to ensuring we found exactly what we needed! More

Met with very friendly people at the dealership. However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I h However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I heard a number of strange excuses, including accidentally putting the “wrong car” on the contract, the finance guy not actually being involved in finance, the manager going through a family emergency, etc. Fortunately they stayed on the phone and walked me through the entire contract. I also found out from the bank that I financed with, that the APR was 8% not 5% as I was told at the dealership. This didn’t effect what I expected to pay, but I found it strange that they could not give an accurate number. And it appears the car is in great condition, they also drove the car to my resident which I greatly appreciated. More

Fair price on the car, no pressure, salesperson was willing to with on my schedule. willing to with on my schedule. More

Very helpful and knowledgeable of the truck. I would recommend him to my family and friends. I would recommend him to my family and friends. More

It was a good environment the salesman was very nice and I enjoyed my time there and I love the car I enjoyed my time there and I love the car More

Josh and Derek provided a friendly atmosphere that made me feel completely at ease during my visit me feel completely at ease during my visit More

Carrie was extremely helpful. The process was seamless. Thanks!!! Word word word word word word The process was seamless. Thanks!!! Word word word word word word More

Seamless process…Mark was fantastic to work with,very knowledgeable and made the whole experience easy knowledgeable and made the whole experience easy More