Suburban Ford of Ferndale

I love suburban ferndale. Everyone is pleasant and very helpful. Especially Leon Stoudemire who has been my dealer for over the past 10 years! I have yet to have a bad experie Everyone is pleasant and very helpful. Especially Leon Stoudemire who has been my dealer for over the past 10 years! I have yet to have a bad experience with this dealership. More

Salesperson was very patient & thorough. He asked questions about me driving needs and also paid attention to how much I wanted to spend. He answered my questions about the difference betwee He asked questions about me driving needs and also paid attention to how much I wanted to spend. He answered my questions about the difference between a lease and a purchase. More

Working with Mark was a great experience. He got me to the price I wanted to be and went above and beyond. He was very easy to work with and will highly recommend him to others. He got me to the price I wanted to be and went above and beyond. He was very easy to work with and will highly recommend him to others. More

Suburban Ford of Ferndale offers prompt and friendly service! I will be recommending them to friends and family! service! I will be recommending them to friends and family! More

My experience at this dealership was phenomenal, the staff was kind, efficient and we were in and out in no time with our new truck! staff was kind, efficient and we were in and out in no time with our new truck! More

Super service, and friendly caring helpful staff. I would not go anywhere else for service. I would not go anywhere else for service. More

Chris provided exceptional assistance in helping me choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable choose the perfect vehicle for my family and me. His expertise, professionalism, and dedication made the entire buying process seamless and enjoyable. I truly appreciated his attention to detail and commitment to ensuring we found exactly what we needed! More

Met with very friendly people at the dealership. However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I h However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I heard a number of strange excuses, including accidentally putting the “wrong car” on the contract, the finance guy not actually being involved in finance, the manager going through a family emergency, etc. Fortunately they stayed on the phone and walked me through the entire contract. I also found out from the bank that I financed with, that the APR was 8% not 5% as I was told at the dealership. This didn’t effect what I expected to pay, but I found it strange that they could not give an accurate number. And it appears the car is in great condition, they also drove the car to my resident which I greatly appreciated. More

Fair price on the car, no pressure, salesperson was willing to with on my schedule. willing to with on my schedule. More

Very helpful and knowledgeable of the truck. I would recommend him to my family and friends. I would recommend him to my family and friends. More