Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Ferndale
Ferndale, MI
604 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 604 reviews
August 29, 2025
I recently worked with Mark Fortuna to purchase my 2025 Explorer, and I couldn’t be happier with the experience! Mark was excellent to work with—professional, knowledgeable, and friendly. The entire proces Explorer, and I couldn’t be happier with the experience! Mark was excellent to work with—professional, knowledgeable, and friendly. The entire process was smooth, efficient, and stress-free. He made everything easy from start to finish. I highly recommend Mark to anyone looking for a new vehicle! More
by Makella
Employees Worked With
Mark Fortuna
August 14, 2025
The dealership was nicely kept up. The staff were very friendly, and chris was my salesman. He did a wonderful job with great customer service. The staff were very friendly, and chris was my salesman. He did a wonderful job with great customer service. More
by TSierz1213
Employees Worked With
Christopher Marhofer
July 09, 2025
Mark was a great representative! He listened to what I needed and I got what I wanted in the end. I appreciate the service and attentiveness the dealership provided. He listened to what I needed and I got what I wanted in the end. I appreciate the service and attentiveness the dealership provided. More
by Sabrina F.
Employees Worked With
Mark Fortuna
June 19, 2025
Josh was awesome and I love the sales staff. I've been here 3 times in the last ten years and I will definitely come back. I went from leasing my truck to buying it I'm sooo excited to own a F-1 I've been here 3 times in the last ten years and I will definitely come back. I went from leasing my truck to buying it I'm sooo excited to own a F-150...sorry dad....he was a Chevy man lol More
by chuckstimaciii
Employees Worked With
Josh
May 22, 2025
The guy who helped us, Karlyon was absolutely wonderful! He really got us into the exact car! Didn’t even know about the deals! Everything was as smooth as it could be, given the minor issues! But we worked He really got us into the exact car! Didn’t even know about the deals! Everything was as smooth as it could be, given the minor issues! But we worked around it! He’s the man!! More
by ashlynnelobdell
Employees Worked With
Karlyon
