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Suburban Ford of Ferndale
Ferndale, MI
588 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 588 reviews
June 21, 2019
One star because I can’t give a zero Everyone at this place are awesome. Good prices and quality. Suburban is always a good place except some of them. check them out for all new Ford cars Everyone at this place are awesome. Good prices and quality. Suburban is always a good place except some of them. check them out for all new Ford cars and used cars too More
by Gt350
Employees Worked With
Mike Goltz, Leah Nichols
June 06, 2019
The Guy Who Sells Reliable! I had an excellent experience financing my first vehicle. Tye is a really good dude. Super easy to talk to and cares about doing right by you. He’s ju I had an excellent experience financing my first vehicle. Tye is a really good dude. Super easy to talk to and cares about doing right by you. He’s just a very honest good hearted guy and I would highly recommend working with him. I am so happy with my new car. It is a great deal. He hooked my up with super low miles and a late year for a great price. I couldn’t be happier. You can’t go wrong with going to Tye. Definitely sells reliable. More
by Jack27
Employees Worked With
Tye Gibson
June 04, 2019
Great experience My husband does not do well with salesmen. But Tye made him feel very comfortable and no pressure. Pleasant experience for both of us. Great price! My husband does not do well with salesmen. But Tye made him feel very comfortable and no pressure. Pleasant experience for both of us. Great price! More
by Elivan
Employees Worked With
Tye Gibson
June 03, 2019
Great experience at suburban ford with tye Tye was very informative about the Ford Fusion I had purchased from him at suburban ford Ferndale. He is the guy I recommend talking to about your nex Tye was very informative about the Ford Fusion I had purchased from him at suburban ford Ferndale. He is the guy I recommend talking to about your next purchase. More
by Rose7505
Employees Worked With
Tye Gibson
May 24, 2019
Tye Gibson made everything go smoothly. Everyone was very nice. Tye Gibson was very nice. And made buying a truck smoothly. He explain everything I needed to know. I recommend him to my Everyone was very nice. Tye Gibson was very nice. And made buying a truck smoothly. He explain everything I needed to know. I recommend him to my family and friends. More
by dmitch1986
Employees Worked With
Tye Gibson
May 20, 2019
Amazing Definitely would recommend Tye, he has a great sense of humor, very helpful and is a pleasure doing business with. He’s great sales man at that! Definitely would recommend Tye, he has a great sense of humor, very helpful and is a pleasure doing business with. He’s great sales man at that! More
by Mariacuevas440
Employees Worked With
Kevin Maples, Tye Gibson
May 10, 2019
Best salesman Ask for tye when looking to purchase or finance a used car he is really good and will really do his best to satisfy you Ask for tye when looking to purchase or finance a used car he is really good and will really do his best to satisfy you More
by Car guy
Employees Worked With
Tye Gibson
May 09, 2019
An impressively pleasant pre-owned car buying experience Brad arranged an excellent pre-owned purchase experience for us. The entire experience was fast, friendly, honest, everybody did what they said they'd Brad arranged an excellent pre-owned purchase experience for us. The entire experience was fast, friendly, honest, everybody did what they said they'd do, and there was zero drama. A great experience all the way around. Don't hesitate to shop here if you're looking for a quality used car. More
by Happycustomer
Employees Worked With
Chris Marhofer, Brad Rummer, Kevin Maples
May 03, 2019
Kevin is the man with a plan!!! Mr. Maples helped me from over 360 miles away. He was quick and got me into a vehicle in less than a week. I will be going to pick up my new wheels th Mr. Maples helped me from over 360 miles away. He was quick and got me into a vehicle in less than a week. I will be going to pick up my new wheels this month, and I am more than happy to be making the 5 hour trip to meet Kevin. Although I haven't met him yet, it looks like he's got a hefty following from all of his 5-star reviews. I am simply 1 more happy customer. I would also love to refer many customers to him from my hometown, but after such great service and such flashy inventory to choose from, I am not sure if I want to tell anybody or just keep this to myself. Would somebody please show this review to Mr. Maples if possible. I'm on my way!!! =) More
by wall8852
Employees Worked With
Kevin Maples, Joe Theis
May 03, 2019
Great sales rep makes all the difference Purchased a used truck from this location. Had a great experience with Tye which made the transition so much more enjoyable. Gota say if it wasent for Purchased a used truck from this location. Had a great experience with Tye which made the transition so much more enjoyable. Gota say if it wasent for Tye, I think I would've taken my business elsewhere. More
by SStephen K
Employees Worked With
Tye Gibson
