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Suburban Ford of Ferndale

Ferndale, MI

4.3
583 Reviews
Call Dealership (313) 644-4532

21600 Woodward Ave

Ferndale, MI

48220

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583 Reviews of Suburban Ford of Ferndale

December 03, 2024

Great service from the salesman. Good service from the people that handled the vehicle. Had to bring it back the next day for something they forgot. But, not a big deal. More

by Mrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Roberts
Report | Print
Dec 03, 2024 -

Suburban Ford of Ferndale responded

Thank you for sharing your experience with us at Suburban Ford of Ferndale! We're glad to hear that the service from our team was great, and we appreciate your understanding regarding the follow-up visit. If there's anything else we can do for you, please let us know!

December 01, 2024

Theresa was a fantastic sales person! She gave me all the information I needed and also let me take my time to make the right decision for me. She was thorough and patient but also persis More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TeresaMarie D'Agostino
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Dec 02, 2024 -

Suburban Ford of Ferndale responded

Hi Ed, we're delighted to hear that Theresa provided you with such a thorough and patient experience at Suburban Ford of Ferndale. Thank you for recommending her!

November 22, 2024

Our salesman was great ! Very knowledge and we left satisfied with our purchase We will recommend the dealership to others and will bring our car to this dealer for servic More

by Gmitchell
Recommend Dealer
Yes
Employees Worked With
The finance guy 5, Chris Marhofer
Report | Print
Nov 22, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that you had a satisfying experience with our team at Suburban Ford of Ferndale! Thank you for recommending us and trusting us with your future service needs. Safe travels in your new vehicle!

November 19, 2024

People were great! Got exactly what I wanted. See Josh Acros if your looking for a vehicle! More

by Mimi4me3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos
Report | Print
Nov 20, 2024 -

Suburban Ford of Ferndale responded

It's great to hear you had a good time with our team at Suburban Ford of Ferndale. We'll be sure to share this with Josh Acros and appreciate your recommendation! See you next time.

November 17, 2024

Everyone was so very nice. Josh was excellent! He helped me find the vehicle I wanted in a price range I can afford. More

by Mimi4me3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos
Report | Print
Nov 19, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that Josh and the team at Suburban Ford of Ferndale provided you with excellent service. Enjoy your new vehicle, and thank you for choosing us!

November 15, 2024

A great little boutique dealership with excellent and helpful staff, especially Josh Arcos, Sales Representative. Very good service. I would recommend them to anyone interested in a Ford. More

by Scott K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos Sales Representative, Chris Marhofer, Nipa Rahman, Leon Stoudemire, Mark Fortuna, Tom MacPherson
Report | Print
Nov 18, 2024 -

Suburban Ford of Ferndale responded

Hi Scott, thank you for recommending Suburban Ford of Ferndale! We're delighted to hear that Josh and the team provided excellent service. We appreciate your support!

November 12, 2024

Really did a great job, felt like they listened and were able to make a great deal happen. More

by beccaferguson16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fortuna
Report | Print
Nov 12, 2024 -

Suburban Ford of Ferndale responded

Hi Becca, we're glad our team was able to work out a good deal for you! Thank you for trusting us and we look forward to having you back at Suburban Ford of Ferndale.

November 01, 2024

Environment is friendly and area is kept nice and clean. Services were prompt and each transaction was thoroughly explained. More

by M.sanders21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Arcos. 5 stars, Darin Fogle
Report | Print
Nov 04, 2024 -

Suburban Ford of Ferndale responded

Thank you for the positive feedback! We're glad to hear that our team at Suburban Ford of Ferndale provided a friendly and efficient experience. We appreciate your support!

October 27, 2024

Joshua was very nice and helpful. ..I was there most of the day. But he was very nice More

by kathareenflythe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Oct 28, 2024 -

Suburban Ford of Ferndale responded

It makes us happy to hear you had a great experience with Joshua! Thank you for your kind words. We look forward to seeing you again soon!

October 19, 2024

Salesperson, Christopher was great, and took time to explain features of vehicle. Also, got good trade-in offer More

by annis1rw
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
Report | Print
Oct 21, 2024 -

Suburban Ford of Ferndale responded

We're delighted to hear that Christopher provided excellent service and helped you understand your vehicle's features at Suburban Ford of Ferndale. It's great to know you received a good trade-in offer as well! Thank you for choosing us!

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