Suburban Ford of Ferndale

He wasn’t my advisor but took the time to get me checked in and arranged for a shuttle. Very professional and went above and beyond in and arranged for a shuttle. Very professional and went above and beyond More

Alexis and the staff are amazing! The ease of my son buying his first car was amazing! We couldn't have picked a better person to work with! She is a breath of fresh air and an amazing person! Thank you buying his first car was amazing! We couldn't have picked a better person to work with! She is a breath of fresh air and an amazing person! Thank you for all that you do! More

I brought my vehicle in to Suburban Ford for service and the technician found significant issues with my vehicle. The Service Manager, Brandon took the time to personally take me to my vehicle and show me w the technician found significant issues with my vehicle. The Service Manager, Brandon took the time to personally take me to my vehicle and show me what was wrong. Because of this I felt they were honest and not trying to sell me work that I did not need. Because of how I was treated I will be back. More

Dealer sold the car and never updated the website. When I inquired it was gone already. Will try again when another Cadillac is available. inquired it was gone already. Will try again when another Cadillac is available. More

Prompt courteous service. Staff was very accommodating and keep me informed about my repairs. Shuttle service was great. and keep me informed about my repairs. Shuttle service was great. More

The staff was friendly and up front about pricing. They followed up with asking me about my needs while I waited. followed up with asking me about my needs while I waited. More

GREAT SERVICE IN PARTS DEPT.WILL BE BUYING ALL MY PART FROM THIS DEALERSHIP IN THE FUTURE FROM THIS DEALERSHIP IN THE FUTURE More

Andrew has made this whole experience a nightmare. He is impossible to get a hold of. He is not honest about prices. I spent thousands to replace "rusty" parts, replaced the whole transmission, and my car i impossible to get a hold of. He is not honest about prices. I spent thousands to replace "rusty" parts, replaced the whole transmission, and my car is again acting up exactly the same as it was before. I spent 3 months waiting to get my car fixed, I've had it back home barely a week. He is constantly jerking you around. One day they are waiting for parts and the next they have already given them away. I will be reporting this business. More

1: the wait time when driving in is always minimum when checking-in, 2: the service team always greet you with a smile and are extremely polite, 3: it is always great calling before making an appointment o checking-in, 2: the service team always greet you with a smile and are extremely polite, 3: it is always great calling before making an appointment or showing up to get the quote and the approximate time frame for the services to be completed and they are always accurate More

Moe was highly recommended to us by our neighbor.We shopped at several dealerships and never felt as pleased as we were with Moe.He was every bit as helpful as our neighbor said he would be.We live in shopped at several dealerships and never felt as pleased as we were with Moe.He was every bit as helpful as our neighbor said he would be.We live in Saint Clair Shores but he made it worth driving the extra distance . No pressure at all just old fashioned honest service. We will recommend Moe at Suburban Ford to all of our friends and family. More