Suburban Ford of Ferndale

Dealer sold the car and never updated the website. When I inquired it was gone already. Will try again when another Cadillac is available. inquired it was gone already. Will try again when another Cadillac is available. More

Prompt courteous service. Staff was very accommodating and keep me informed about my repairs. Shuttle service was great. and keep me informed about my repairs. Shuttle service was great. More

The staff was friendly and up front about pricing. They followed up with asking me about my needs while I waited. followed up with asking me about my needs while I waited. More

GREAT SERVICE IN PARTS DEPT.WILL BE BUYING ALL MY PART FROM THIS DEALERSHIP IN THE FUTURE FROM THIS DEALERSHIP IN THE FUTURE More

Andrew has made this whole experience a nightmare. He is impossible to get a hold of. He is not honest about prices. I spent thousands to replace "rusty" parts, replaced the whole transmission, and my car i impossible to get a hold of. He is not honest about prices. I spent thousands to replace "rusty" parts, replaced the whole transmission, and my car is again acting up exactly the same as it was before. I spent 3 months waiting to get my car fixed, I've had it back home barely a week. He is constantly jerking you around. One day they are waiting for parts and the next they have already given them away. I will be reporting this business. More

1: the wait time when driving in is always minimum when checking-in, 2: the service team always greet you with a smile and are extremely polite, 3: it is always great calling before making an appointment o checking-in, 2: the service team always greet you with a smile and are extremely polite, 3: it is always great calling before making an appointment or showing up to get the quote and the approximate time frame for the services to be completed and they are always accurate More

Moe was highly recommended to us by our neighbor.We shopped at several dealerships and never felt as pleased as we were with Moe.He was every bit as helpful as our neighbor said he would be.We live in shopped at several dealerships and never felt as pleased as we were with Moe.He was every bit as helpful as our neighbor said he would be.We live in Saint Clair Shores but he made it worth driving the extra distance . No pressure at all just old fashioned honest service. We will recommend Moe at Suburban Ford to all of our friends and family. More

Leon is a great sells man, he is very knowledgeable and helpful. I have brought several vehicles from him. helpful. I have brought several vehicles from him. More

I was able to get right in and they took care of my car immediately immediately More

Excellent customer service from everyone in the service department. I was kept well informed regarding the service of my vehicle. Job well done! department. I was kept well informed regarding the service of my vehicle. Job well done! More