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Suburban Ford of Ferndale

Ferndale, MI

4.4
587 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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587 Reviews of Suburban Ford of Ferndale

December 11, 2020

Chris is simply the best car salesman I have ever worked with! Friendly, funny, understanding, & helpful! He did not talk over me or try to confuse me with tons of extra information like other salesmen I’ve More

by BenderIsGreat34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer, Kevin Maples, Lane Pawlowski
Dec 17, 2020 -

Suburban Ford of Ferndale responded

Benderisgreat34, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale!

December 10, 2020

Chris was awesome to work with through the entire sales process. I contacted him early in the week and we got a time setup for a test drive quickly. He wasn't pushy, answered all of my questions and help More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
Dec 17, 2020 -

Suburban Ford of Ferndale responded

Chris, thank you for the high star rating!

December 09, 2020

Found this dealership and 2009 Ford Escape they had listed by accident when looking for a good vehicle on a tight budget. Within 10 minutes of sending my contact info I received a call. My salesman was More

by Cr3cherub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Burdalas
Dec 17, 2020 -

Suburban Ford of Ferndale responded

Thank you so much again for your feedback! We hope you have a great day!

December 09, 2020

The people at the dealership were friendly and helpful. I was able to buy my used vehicle with ease and at a fair price. My only complaint is that I could not leave a deposit and complete the sale at a later More

by KZV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Ralph Geary
Dec 17, 2020 -

Suburban Ford of Ferndale responded

Kzv, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale!

December 09, 2020

Jay is smart, knowledgeable, and easy going. He made what would normally be a stressful experience fun! I would suggest anyone looking for a car to go see Jay. More

by detroitcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Burdalas
Dec 17, 2020 -

Suburban Ford of Ferndale responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale!

December 05, 2020

Sarah was very knowledgeable, friendly and quick to respond to my calls and text. I have already referred Sarah Vermiglio to a few people looking for a new vehicle. Can't beat the Fusion lease deals More

by Bridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Vermiglio
Dec 17, 2020 -

Suburban Ford of Ferndale responded

We appreciate your positive review about your recent experience with us!

November 30, 2020

Great salesman who didn't try to pressure me or make me feel like I had to buy. Just wanted to be helpful and show me what he had. Am very happy with the pre owned vehicle I purchased and with the overall More

by ajnblue14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Ralph Geary
November 24, 2020

I bought a used car as-is which needed some work. Their service department gave me bad info on the issues. Then they sold me a warranty that my car wasn’t eligible for. I have spent two weeks trying to ver More

by Hlms96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lane Pawlowski, Mark Borushko, Jacob Leal
November 17, 2020

I found my perfect vehicle . Very nice and informed salesman. Ralph made sure I was able to afford buying this wonderful Loaded Dodge Ram! Finance was great helping get into this truck working with my More

by Anita.Schatko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Ralph Geary
November 05, 2020

I brought a 2016 Dodge Journey, he was a great salesman he was very honest about the Vehicle, I went for a test drive it drive really well, I haven't had any problem so far, Thank you so much for helping m More

by Mayterry0@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
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