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Suburban Ford of Ferndale
Ferndale, MI
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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583 Reviews of Suburban Ford of Ferndale
December 31, 2020
Jay Burdalas was very professional and very helpful went above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone I know that needs a vehicle your the man thank you for your help Jay appreciate it. More
by Caddy ATS
Employees Worked With
Kevin, Jay Burdalas
December 30, 2020
Jay made the whole experience very painless and easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done t easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done to my satisfaction was much appreciated. I didn't get all the high pressure, cliché tactics that you do get at other dealers. Great guy! More
by brent.hobson
Employees Worked With
Jay Burdalas
December 23, 2020
Very nice guy. Very helpful,thorough and knowledgeable. He was very professional and insightful about the vehicle I purchased. All around great experience working with him. He was very professional and insightful about the vehicle I purchased. All around great experience working with him. More
by Ty Anderson Sr
Employees Worked With
Ralph Geary
December 19, 2020
Our experience with Ralph has been an A+ experience!! He was very informative, and spent alot of time explaining how everything worked. Most importantly, however, was that after everything was complete, w was very informative, and spent alot of time explaining how everything worked. Most importantly, however, was that after everything was complete, with all sales being final, the next day we had additional questions, and he was right there to answer them!! Thank you Ralph!! we will recommend your expertise to others!! Marty & Hope Sobczak More
by marton1123
Employees Worked With
Ralph Geary
December 14, 2020
Ralph was a very personable and knowledgeable salesman. He made our purchase experience a memorable one! He did everything as promised ...we’re very pleased!, He made our purchase experience a memorable one! He did everything as promised ...we’re very pleased!, More
by jerrydl348075
Employees Worked With
Kevin Maples, Ralph Geary
December 11, 2020
This was my first time buying a car and Ralph made it a breeze. From the test drive to giving me a carfax Ralph made me feel comfortable and confident about the car I was choosing. breeze. From the test drive to giving me a carfax Ralph made me feel comfortable and confident about the car I was choosing. More
by Mblovjoy
Employees Worked With
Ralph Geary
December 11, 2020
Chris is simply the best car salesman I have ever worked with! Friendly, funny, understanding, & helpful! He did not talk over me or try to confuse me with tons of extra information like other salesmen I’ve with! Friendly, funny, understanding, & helpful! He did not talk over me or try to confuse me with tons of extra information like other salesmen I’ve experienced try to do. He was open and honest and well deserving of a 5 star review. Well done Chris! Thank you again! Kevin Maples was also fantastic to work with. I came in with a bit of a tough situation and he did everything he could to get my payment down to exactly the number I was looking for. He was friendly, funny, understanding, and helpful. Thanks again Kevin! Lane was also very helpful and quick to respond to my initial inquiry. Thank you! This was overall the best car dealership experience of my life! More
by BenderIsGreat34
Employees Worked With
Chris Marhofer, Kevin Maples, Lane Pawlowski
December 10, 2020
Chris was awesome to work with through the entire sales process. I contacted him early in the week and we got a time setup for a test drive quickly. He wasn't pushy, answered all of my questions and help process. I contacted him early in the week and we got a time setup for a test drive quickly. He wasn't pushy, answered all of my questions and helped us greatly through the purchase. He even helped us with an update that was needed on the trucks infotainment system. Can't say enough good things! He even helped me setup the first service appointment and gave me advice on maintenance. Highly recommend! More
by Chris
Employees Worked With
Chris Marhofer
December 09, 2020
The people at the dealership were friendly and helpful. I was able to buy my used vehicle with ease and at a fair price. My only complaint is that I could not leave a deposit and complete the sale at a later was able to buy my used vehicle with ease and at a fair price. My only complaint is that I could not leave a deposit and complete the sale at a later date. The staff was accommodating. They drove my new vehicle to my house. That was very helpful. More
by KZV
Employees Worked With
Kevin Maples, Ralph Geary
December 09, 2020
Jay is smart, knowledgeable, and easy going. He made what would normally be a stressful experience fun! I would suggest anyone looking for a car to go see Jay. would normally be a stressful experience fun! I would suggest anyone looking for a car to go see Jay. More
by detroitcars
Employees Worked With
Jay Burdalas
