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Suburban Ford of Ferndale
Ferndale, MI
586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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586 Reviews of Suburban Ford of Ferndale
November 02, 2019
Great experience! Mr.Davis work with me to get a new SUV instead of a used car...from a used car to a new truck..with my credit it was truly a blessing to me...bless you and keep doing a Great job😂😍 instead of a used car...from a used car to a new truck..with my credit it was truly a blessing to me...bless you and keep doing a Great job😂😍 More
by Great job...
Employees Worked With
Kamin Davis
October 29, 2019
Been dealing with “Bruce” for many years! Very satisfied with his ability to discuss individual’s needs and wants and find the right vehicle at the current best price and then some! He gets everyone (sales with his ability to discuss individual’s needs and wants and find the right vehicle at the current best price and then some! He gets everyone (sales manager, general manager, finance manager, service manager, etc) involved, if necessary, to answer any questions that he may not have the answer to. Bruce is a very professional and detailed individual!! More
by Bob F.
Employees Worked With
Jeff Huvaere, Michael MacEachern, Mike Goltz, Brycen "Bruce" Collins
October 25, 2019
Great Experience I bought a 2012 Mustang Gt from Chris and couldn’t be happier with the deal I got. I will be buying everyone of my cars from him. Great customer servi I bought a 2012 Mustang Gt from Chris and couldn’t be happier with the deal I got. I will be buying everyone of my cars from him. Great customer service and experience overall. More
by Elye
Employees Worked With
Chris Marhofer, Kevin Maples
October 21, 2019
Shame on me for believing a Used Car Salesman I will keep this review up temporarily. I must add this first: Brad just called me and wants to rectify this situation. I think that was very kind of I will keep this review up temporarily. I must add this first: Brad just called me and wants to rectify this situation. I think that was very kind of him. My trust however is broken. If it is rectified, I will edit this review, however I am sad that it took my review to be taken serious: Shame On me. I purchased an Audi 2014 Q7. I informed them the service light was on and he told me it has Been serviced, they just forgot to reset the button. NOT TRUE. I told them the oil was leaking somewhere and the engine light came on, they said we just changed the oil and it’s all good. NOT TRUE. I told them the radio knob was broken, they said no worries, we will have it replaced in 3 days. NOT TRUE. Almost Two months later, I have given up on them. Unfortunately I had to take my truck into a Audi dealership to assess the actual problems with this truck, and I’m sad to say, there were several problems with this truck. I’m sorry I have to invest so much more than I intended just to have a SAFE TRUCK TO DRIVE FOR MY FAMILY. Do not be fooled by the con artists. They are all nice at this place, but it’s just for the sale. Then once the sale is final, they treat you like you’re nothing, and string you along like your nothing. NEVER AGAIN. Like I said shame you n me, I should have known better. More
by Monica
Employees Worked With
Brad Rummer, Tye Gibson
October 18, 2019
Good customer service Blaize Bailey I have been coming to suburban Ford of Ferndale for a long time and one person really stands out blaze always friendly smiling and court Blaize Bailey I have been coming to suburban Ford of Ferndale for a long time and one person really stands out blaze always friendly smiling and courteous she is a great person When you have a problem with your vehicle come see blaze she will get you in and get you out great customer service . More
by Ricardo
Employees Worked With
Service manager Mike stoijadinov, Michael MacEachern, Darin Fogle, Mike Spicko, Blaize Bailey
October 12, 2019
Thank you so much Tye! Tye was amazing, made the experience really nice and easy. He was straight to the point and helped me get into a great car especially for the price. Tye was amazing, made the experience really nice and easy. He was straight to the point and helped me get into a great car especially for the price. More
by PatrickCeglarek
Employees Worked With
Tye Gibson
October 02, 2019
"Always Friendly & Helpful" My daughter & I needed a car this year. I had a lot of questions, this being a very large purchase for us. Kamin Davis was very patient, friendly and My daughter & I needed a car this year. I had a lot of questions, this being a very large purchase for us. Kamin Davis was very patient, friendly and very helpful regarding all of those questions/concerns. Since our purchase, I had more questions and he still has been very helpful to us. He truly portrays excellent customer care. Thank you Suburban Ford of Ferndale for employing great staff. More
by Ms Jennifer
Employees Worked With
Kamin Davis
September 28, 2019
Being a Blessing - Going Above and Beyond On Tuesday, September 24th, 2019, I was in dire straits as it relates to my car. Suburban Ford was truly a God-Sin to me. On Tuesday, September 24th, 2019, I was in dire straits as it relates to my car. Suburban Ford was truly a God-Sin to me. More
by Thankful Customer
Employees Worked With
Michael Stoijadinov, Jenni Berger, Andrew Perkins
September 27, 2019
Superb Customer Service Mr. Andrew Perkins was my service advisor there at Suburban Ford. He made sure he stayed on top of things so that our truck could be repaired correctl Mr. Andrew Perkins was my service advisor there at Suburban Ford. He made sure he stayed on top of things so that our truck could be repaired correctly. Overall, we had a good experience because of him. He is the “Go-To” guy for “superb customer service” Thanks Andrew!!! More
by Ms.Howe
Employees Worked With
Andrew Perkins
