Suburban Ford of Ferndale

Nick was great to work with! He went out of his way to make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my n make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my new truck. More

Outstanding Service for my Family fleet of vehicles!!!!! We have purchased 4 vehicles from Suburban Ford since 2013 and we usually keep our vehicles for a long time. It is important to me that these are ser We have purchased 4 vehicles from Suburban Ford since 2013 and we usually keep our vehicles for a long time. It is important to me that these are serviced properly for the safety of my family. Whether due to age or just normal routine wear, Blaise does an outstanding job with taking care of the customer and looking out for their best interest, and the best options in terms of dollars. She gets involved with the technicians to understand the problems and repairs needed, and she communicates that information to the owners in a way they can understand. I would highly recommend. Blaize. We live in Troy and while there are many other options closer in terms of service, we drive to Ferndale and ask for Blaize. We know she will take good care of the vehicle and my family when we come by for service. Thank you Ms. Blaize for doing an outstanding job! More

Supercalifragilisticexpialidocious I have a Ford 150, and one of my tires was losing air, the service center of the dealership where I purchase my truck come to find out is not open on I have a Ford 150, and one of my tires was losing air, the service center of the dealership where I purchase my truck come to find out is not open on Saturday, so I was a little concern because I was going out of town, so I did a Google search, and found Suburban Ford of Ferndale, and at this dealership was a wonderful young lady by the name of Blaize Bailey! This young lady's customer service was Supercalifragilisticexpialidocious, she made me feel very comfortable, and the reason I say this is because I thought that because I purchase my truck at a different dealership that I wouldn't get any service but low and behold Blaize told be that they are always open on Saturday and that she would be more than happy to help me, and she was. I just want to say that there are a lot of dealerships out here and what set's one apart from the rest great customer service and that is what you have in Miss Blaize Bailey. Thank you, Suburban Ford, and thank you Blaize, keep up the good work! Happy holiday's and God bless! More

Tye provided very good customer service, through out the whole ordeal... he really made me feel at ease and despite the complications he was able to find a solution to the problem and assisted me with chang whole ordeal... he really made me feel at ease and despite the complications he was able to find a solution to the problem and assisted me with changing my vehicle. - thanks again More

THE BEST MR. STOUDEMIRE'S RATING SHOULD BE THAT OF NOT 5 BUT 10 STARS. SALES CONSULATION IS HIS AREA OF EXPERTISE., IN THAT, HE IS VERY PERSONANBLE, POLI MR. STOUDEMIRE'S RATING SHOULD BE THAT OF NOT 5 BUT 10 STARS. SALES CONSULATION IS HIS AREA OF EXPERTISE., IN THAT, HE IS VERY PERSONANBLE, POLITE, AND HE HAS AN EXCELLENT RAPPORT WITH HIS CLIENTS, . ALSO, HE IS VERY KNOWLEDGEABLE, AND IS WILLING TO SHARE WHAT HE'S LEARNED IN SALES.-- HE IS MORE OR LESS LIKE A "CAR GUY",IN THAT, HE HELPED ME TO CHOOSE WISELY THE CAR THAT WAS SUITABLE TO MY NEEDS.. I FEEL AND RECOMMEND THAT HE SHOULD BE PROMOTED TO A HIGHER LEVEL WITHIN THE ESTABLISHIMENT. . LASTLY, , THE ENTIRE STAFF, THE CREDIT DEPARTMENT STAFF WERE HELPFUL AND KIND. THEY TOO MADE ME FEEL COMFORTABLE AND AT EASE WITH MY BUSINESS TRANSACTION.. I WOULD HIGHLY RECOMMEND SUBURBAN FORD TO ANYONE WHO IS LOOKING TO BUY , PURCHASE OR LEASE A VEHICLE . THANK YOU FOR THE EXCELLENT SERVICE. CAROL BROWN More

Wow. That's all I can say. From start to finish, my experience with this dealership was fantastic. Friendly, laid back and trust worthy. Even just those 3 qualities have me complete confidence to purch experience with this dealership was fantastic. Friendly, laid back and trust worthy. Even just those 3 qualities have me complete confidence to purchase my new (to me) truck. A special shout out to Tye Gibson my sales rep, Ralph Geary who initially helped me as I walked through the door. Kevin, for the financial side and Alexis who set this whole thing up over the phone. Have no doubt when visiting this dealership, dont even think twice! More

The team at Suburban Ford (Ferndale) was awesome to work with. I was very pleased with my salesperson Jake and the entire staff. Nice job! with. I was very pleased with my salesperson Jake and the entire staff. Nice job! More

For any service needs please go see Blaize in service dept. Very thorough and made experience quick and easy! She also helped me schedule an appointment to gift my wife an auto start for her vehicle. She dept. Very thorough and made experience quick and easy! She also helped me schedule an appointment to gift my wife an auto start for her vehicle. She’s the best More

Great experience! Mr.Davis work with me to get a new SUV instead of a used car...from a used car to a new truck..with my credit it was truly a blessing to me...bless you and keep doing a Great job😂😍 instead of a used car...from a used car to a new truck..with my credit it was truly a blessing to me...bless you and keep doing a Great job😂😍 More

Been dealing with “Bruce” for many years! Very satisfied with his ability to discuss individual’s needs and wants and find the right vehicle at the current best price and then some! He gets everyone (sales with his ability to discuss individual’s needs and wants and find the right vehicle at the current best price and then some! He gets everyone (sales manager, general manager, finance manager, service manager, etc) involved, if necessary, to answer any questions that he may not have the answer to. Bruce is a very professional and detailed individual!! More