Back

Suburban Ford of Ferndale

Ferndale, MI

4.3
586 Reviews

21600 Woodward Ave

Ferndale, MI

48220

Directions

By Type

586 Reviews of Suburban Ford of Ferndale

December 15, 2019

My last two visits were great because of Peter. He’s polite, knowledgeable and provides great customer service. I will definitely come back! He’s Great! More

by LashawndaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Neubauer, Blaize Bailey
Dec 17, 2019 -

Suburban Ford of Ferndale responded

We are so happy to read such a great review about Suburban Ford of Ferndale!

December 14, 2019

Was a good experience Mr. mark Very hopeful finished everything on the same Day I He took the extra mile helping me drive the car homeme I’m very happy with the Service an More

by nick
Recommend Dealer
Yes
Employees Worked With
Mark Borushko
Dec 17, 2019 -

Suburban Ford of Ferndale responded

Nick, thank you for your kind words and this wonderful review!

November 30, 2019

Nick was great to work with! He went out of his way to make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my n More

by Craig
Recommend Dealer
Yes
Employees Worked With
Sarah, Jeff Huvaere, Nick Burns, Mike Goltz
Dec 03, 2019 -

Suburban Ford of Ferndale responded

Hi Craig, thank you so much for your positive comments about Suburban Ford of Ferndale!

November 27, 2019

Outstanding Service for my Family fleet of vehicles!!!!! We have purchased 4 vehicles from Suburban Ford since 2013 and we usually keep our vehicles for a long time. It is important to me that these are ser More

by Dan Dan the Super Duty Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick the master engine technician was outstanding. What a nice gentlemen and very helpful explaining the engine oil leak issue., Blaize Bailey
Dec 03, 2019 -

Suburban Ford of Ferndale responded

Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Ferndale.

November 25, 2019

Supercalifragilisticexpialidocious I have a Ford 150, and one of my tires was losing air, the service center of the dealership where I purchase my truck come to find out is not open on More

by boswelltc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaize Bailey
Dec 03, 2019 -

Suburban Ford of Ferndale responded

We're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

November 20, 2019

Tye provided very good customer service, through out the whole ordeal... he really made me feel at ease and despite the complications he was able to find a solution to the problem and assisted me with chang More

by Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Gibson
Nov 21, 2019 -

Suburban Ford of Ferndale responded

Hello Paris, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

November 20, 2019

THE BEST MR. STOUDEMIRE'S RATING SHOULD BE THAT OF NOT 5 BUT 10 STARS. SALES CONSULATION IS HIS AREA OF EXPERTISE., IN THAT, HE IS VERY PERSONANBLE, POLI More

by CAROLGALAXY891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SARAH LONG , Mike Goltz, Leon Stoudemire
Nov 21, 2019 -

Suburban Ford of Ferndale responded

We really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!

November 20, 2019

Wow. That's all I can say. From start to finish, my experience with this dealership was fantastic. Friendly, laid back and trust worthy. Even just those 3 qualities have me complete confidence to purch More

by Tmusall
Recommend Dealer
Yes
Employees Worked With
Ralph Geary , Kevin Maples, Tye Gibson
Nov 21, 2019 -

Suburban Ford of Ferndale responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! Thank you so much again for your feedback! We hope you have a great day!

November 19, 2019

The team at Suburban Ford (Ferndale) was awesome to work with. I was very pleased with my salesperson Jake and the entire staff. Nice job! More

by eddiehobson3
Recommend Dealer
Yes
Employees Worked With
Jake Swanson, Mike Goltz
Nov 21, 2019 -

Suburban Ford of Ferndale responded

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale!

November 14, 2019

For any service needs please go see Blaize in service dept. Very thorough and made experience quick and easy! She also helped me schedule an appointment to gift my wife an auto start for her vehicle. She More

by Mgoldendetroit
Recommend Dealer
Yes
Employees Worked With
Blaize Bailey
Nov 18, 2019 -

Suburban Ford of Ferndale responded

Hi! We're so happy we were able to help you out!

...
35
...