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Suburban Ford of Ferndale

Ferndale, MI

4.3
586 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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586 Reviews of Suburban Ford of Ferndale

September 03, 2019

FALSE ADVERTISING You would think that when a dealership lists the cars features on the window sticker, and you pay the window sticker price, you’d think the dealership More

by Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Marhofer
Oct 04, 2019 -

Suburban Ford of Ferndale responded

Karl, Please contact me regarding your experience with us. I would like to discuss in more detail Jeff 248-268-4020 Thank You!

September 01, 2019

Taking Care of Business I just had the most awesome experience with my salesperson, Mr. Alan Brown, He didn't just want to sell me a vehicle, he really wanted me to be satisf More

by Famouspeoples
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Sep 10, 2019 -

Suburban Ford of Ferndale responded

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale!

September 01, 2019

Pleasurable Professional Experience While searching for a used Mercedes, I found my car at Suburban. Alan Brown was outstanding! He was very professional, knowledgeable, honest ,courteou More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Vermiglio, finance guy, GM for used car sales, Brad Rummer, Kevin Maples, Alan Brown
Sep 10, 2019 -

Suburban Ford of Ferndale responded

Renee, thank you for your kind words and this wonderful review!

August 29, 2019

Excellent Customer Service I went in for service on my 2013 Ford Fusion, as there was a recall. This is the third dealer I contacted in regards to being serviced, and the only o More

by TBH0916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric, Chris, Pete Neubauer, Kristin Walker, Jim Martin
Sep 01, 2019 -

Suburban Ford of Ferndale responded

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale!

August 26, 2019

Very helpful throughout the purchasing experience. Highly recommend. will help you with whatever you need. Be it in the bank/loan department to finding the right car with in your price range More

by mengland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Gibson
Sep 01, 2019 -

Suburban Ford of Ferndale responded

We appreciate your positive review about your recent experience with us!

August 20, 2019

Ford Fusion Maintenance Andrew and his team took care of some minor issues, oil change, ptu oil change, and swapped a steering wheel and illuminated door sills for me. Whene More

by synergiestech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stoijadinov, Timothy Bayer, Andrew Perkins, Blaize Bailey
Aug 23, 2019 -

Suburban Ford of Ferndale responded

Hi Synergiestech, thank you for taking the time to leave a review for us at Suburban Ford of Ferndale. We're happy we could meet your expectations!

August 19, 2019

New (used) car Very easy car buying experience! I was able to come in, test drive and buy the car in a couple hours. The car is in pretty good shape and I got a fant More

by Sampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Aug 23, 2019 -

Suburban Ford of Ferndale responded

Sampson, we are so happy to read such a great review about Suburban Ford of Ferndale!

August 17, 2019

Great Experience I thoroughly appreciate my experience with Alan Brown. He was very patient and thorough. He shared his insight on the options that I was exploring. Ul More

by Donnie313
Recommend Dealer
Yes
Employees Worked With
Dayna Kaufman, Kevin Maples, Alan Brown
Aug 23, 2019 -

Suburban Ford of Ferndale responded

Donnie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Ferndale.

August 16, 2019

Excellent Service, works for the customer. From the moment we walked in Mr. Kamin Davis was able to take care of us quickly and efficiently. This was my first dealership purchase. I was approve More

by Chris214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamin Davis
Aug 23, 2019 -

Suburban Ford of Ferndale responded

Hi Chris! We're so happy we were able to help you out!

August 15, 2019

Great service I have nothing but glowing accolades for the expertise and manner in which Mr. Tye Gibson helped me with the selection and purchase of my automobile. More

by Thornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Tye Gibson
Aug 23, 2019 -

Suburban Ford of Ferndale responded

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale!

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