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Suburban Ford of Ferndale

Ferndale, MI

4.3
583 Reviews
Call Dealership (313) 644-4532

21600 Woodward Ave

Ferndale, MI

48220

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583 Reviews of Suburban Ford of Ferndale

September 05, 2024

Karlyon was GREAT! I would recommend him and also I will be returning. Thanks for everything More

by decorian.wells
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karlyon, I give him 5 stars
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Sep 05, 2024 -

Suburban Ford of Ferndale responded

We're glad to hear you had a great experience with Karlyon and appreciate your recommendation! See you again soon.

September 05, 2024

We were invited in and treated well the entire time. Chris spent tons of time making sure we got exactly what we wanted with the deal we wanted. More

by Tyler Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Marhofer
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Sep 05, 2024 -

Suburban Ford of Ferndale responded

Hi Tyler, we're delighted to hear that Chris provided you with excellent service at Suburban Ford of Ferndale. Thanks for sharing your positive experience!

August 29, 2024

very fine salesman. kept his word. held car for me. very informative. friendly pleasure to deal with More

by gloriagardin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire
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Aug 30, 2024 -

Suburban Ford of Ferndale responded

Thank you for the positive feedback! We're glad to hear our salesman at Suburban Ford of Ferndale provided a friendly and informative experience. Enjoy your new car!

August 28, 2024

When I left there I would have a 10 star review. When I got home I showed my wife “her” car she then noticed paint bubbling on the outer seam of the hood. Also when I inquired about the return o the More

by ecieslak1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Salvatore (Sammy)
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Aug 29, 2024 -

Suburban Ford of Ferndale responded

We apologize for the issues you've encountered with the paint and your deposit. We aim to resolve these matters promptly and restore your confidence in us. Please reach out at your earliest convenience so we can address this directly. Thank you, Brent Bliss - General Sales Manager - brentbliss@lithia.com

August 09, 2024

Dealership nice and clean very welcoming, my salesperson is the best. Leon always get me in a vehicle of my choice More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire
Report | Print
Aug 09, 2024 -

Suburban Ford of Ferndale responded

Thank you for the kind words! We're delighted to hear that Leon and our team at Suburban Ford of Ferndale provided a welcoming experience. Enjoy your new vehicle!

August 04, 2024

Return customer, the service department is the Best in the Country. If you have a problem, it is taken care by the people at Suburban Ford. More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammie, Jeremy and Derrick., Brian Legowsky, Christina Cornell
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Aug 05, 2024 -

Suburban Ford of Ferndale responded

Hi Paul, we're delighted to hear that our service department at Suburban Ford of Ferndale continues to meet your expectations. Thanks for being a loyal customer!

August 01, 2024

The salesperson was great I will be back. Thank you again see you Thomasine Stoudemire More

by tjstoudemire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire
Report | Print
Aug 02, 2024 -

Suburban Ford of Ferndale responded

Hi Thomasine, we're glad to hear you'll be back to visit us soon! Until then, safe travels!

July 30, 2024

All was well deal completed in about 5 hours and I was out with my cara More

by snowden1780
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leon Stoudemire
Report | Print
Jul 30, 2024 -

Suburban Ford of Ferndale responded

We're glad to hear all went well for you at Suburban Ford of Ferndale and everything was completed promptly. Thank you for your review!

July 24, 2024

Our experience with Josh was great! He was helpful, thoughtful, and very knowledgeable throughout the entire process. More

by Stevejackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Arcos, Ryan Williams
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Jul 25, 2024 -

Suburban Ford of Ferndale responded

Thank you for your review! We're delighted to hear that Josh provided you with such a positive experience at Suburban Ford of Ferndale. Thanks for sharing your feedback!

July 22, 2024

My interaction with Mark was great. He. Understood my preference and budgeting needs. Make the deal which was win-win for both the sides More

by Anamika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Fortuna
Report | Print
Jul 22, 2024 -

Suburban Ford of Ferndale responded

Hi Anamika, we're delighted to hear that Mark provided a win-win experience for you at Suburban Ford of Ferndale. Thanks for sharing your positive feedback!

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