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Suburban Ford of Romeo

Washington, MI

Overview
Employees
Reviews
Vehicles
4.0
178 Reviews
Ford Dealership in Washington, MI When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town. Our Selection and Services No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
Contact Dealership

12425 30 Mile Rd

Washington, MI

48095

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Showing 178 reviews

April 17, 2024

Unfortunately the whole process through this company was very unprofessional and disappointing. Parts missing when picked up, spare missing. Was told all would be taken care of nothing was. Financing was un More

by hollywood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrianna camaj
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Apr 17, 2024 -

Suburban Ford of Romeo responded

Thank you for taking the time to share your experience with us. This is not the level of service we aim for and it's disappointing that you've been left feeling this way. We'd like to look into these issues further, especially regarding missing parts and communication gaps from our team. If you could please reach out directly at a time convenient for you, we would appreciate the opportunity to address your concerns properly. Thank you, Jeffrey Freeman - Service Manager - jeffreyfreeman@lithia.com

Helpful
March 05, 2024

Best experience ever at a dealership! Dan helped me out and got me into the perfect car! He made the buying process very quick and enjoyable! More

by mjasmom2007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Stroinski
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Mar 06, 2024 -

Suburban Ford of Romeo responded

We're so glad to know you had a great experience with Dan at Suburban Ford of Romeo! Enjoy your new car and thanks for the positive feedback.

Helpful
February 15, 2024

Recently took delivery of a 2024 Edge. My salesman (A. Poziemski) was fantastic! F. Primavera made all the paperwork effortless. Will definitely be back ! More

by tweiler1218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Poziemski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco Primavera
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Feb 16, 2024 -

Suburban Ford of Romeo responded

We're delighted to know that our team at Suburban Ford of Romeo made your Edge purchase a smooth and effortless process. We'll be sure to pass along the praise! Looking forward to seeing you again in the future.

Helpful
January 14, 2024

Straightforward and positive experience. I walked in, knew what car I wanted, and they helped me purchase it. More

by atp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fady Rayis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Suburban Ford of Romeo responded

We're glad to know your car buying experience at Suburban Ford of Romeo was straightforward and positive. It's always our goal to make the process as smooth as possible. Enjoy your new ride!

Helpful
January 01, 2024

The price they published on cars. com was much lower than the price they were actually selling it for. It's a bait and switch. More

by Tye
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Callie DeCook, Carissa Gray
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Jan 05, 2024 -

Suburban Ford of Romeo responded

We're sorry to read about your experience. We aim for transparency in all our transactions and it's concerning that you feel misled by the pricing discrepancy. This is certainly not how we want any customer to feel. I'd appreciate the opportunity to discuss this further. At your convenience, I hope you'll consider reaching out. Thank you, Antonio Vultaggio - General Sales Manager - antoniovultaggio@lithia.com

Helpful
December 14, 2023

This is not the first vehicle purchased here nor will it be the last. Perfect from start to finish! More

by diamonddot55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Poziemski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Suburban Ford of Romeo responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
December 04, 2023

They have a huge selection of vehicles so the odds of not finding what you are looking for is almost zero. More

by kritchi336
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Suburban Ford of Romeo responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

Helpful
December 01, 2023

Always the absolute best experience at Suburban Ford of Romeo. The only people I will buy cars from are Alfonso and Josie Vultaggio. More

by kancel1027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Suburban Ford of Romeo responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 30, 2023

Fady was fantastic. Everyone there was so willing to help out. Love my Bronco. Thanks More

by jhillsgutters
Recommend Dealer
Yes
Employees Worked With
Fady Rayis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Suburban Ford of Romeo responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
November 30, 2023

Purchased a new F150. Sales staff was great and helped me through the process patiently. More

by gnutt53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fady Rayis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Suburban Ford of Romeo responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Helpful
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