Suburban Ford of Romeo
Washington, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 178 reviews
Was impressed by the sales woman, who I thought did a excellent job for me excellent job for me More
Jeremy gave us great service. And we love the quality and convenience of the Edge And we love the quality and convenience of the Edge More
The dealership is nice, clean and accommodating. The showroom is impeccable with a wide variety of vehicles to look at. The showroom is impeccable with a wide variety of vehicles to look at. More
Since I am handicapped it is a great service this dealership provides locally to come and pick up your car for oil, filter, tire rotation service and return the car to your home. There was a problem dealership provides locally to come and pick up your car for oil, filter, tire rotation service and return the car to your home. There was a problem with one of the tires going flat while sitting in the driveway after it was returned. Matt with the mobile repair unit was sent to our home. He took care of the problem and was extremely polite and helpful. Wish all employees at service companies were like Matt. More
This dealership has terrible customer service. I was in contact with two people from the sales department, Aaron & Mariana, about coming out to test drive a vehicle we were really interested in pu I was in contact with two people from the sales department, Aaron & Mariana, about coming out to test drive a vehicle we were really interested in purchasing. We live an hour away so I set up a test drive the day ahead and then asked that they please let me know if the vehicle had been sold or someone put a hold on it prior to our arrival. I received confirmation the day of that the vehicle was available. We drove all the way to Romeo and arrived at 9:12am (they opened at 9am) just to be told that someone put a hold on the vehicle. This was a total bait & switch!! Of course Aaron offered to find us another vehicle. We expressed our disappointment with the lack of customer care and Aaron immediately became combative and had the nerve to argue with us about it. I highly suggest going to another dealership where they do not use such dishonest tactics. More
Good job,Vultaggio did great with follow up. Yes I would have no reservations about this transaction. Yes I would have no reservations about this transaction. More
Every one was very helpful kind and considerate. Really surprised how fast the process went once they received the vehicle Thank you all very much!! Really surprised how fast the process went once they received the vehicle Thank you all very much!! More
a GREAT experience - They made my lease return so easy and timely. Didn’t wait around at all. and timely. Didn’t wait around at all. More
Bought two cars all was good until I drove come and realized they didn’t disclose everything realized they didn’t disclose everything More
Absolutely the best experience I have ever had with a car dealership! They are now my only dealership! Their employees are extremely helpful and experienced. They answered all my questions and worked tremend dealership! They are now my only dealership! Their employees are extremely helpful and experienced. They answered all my questions and worked tremendous in getting me into my EcoSport More