Suburban Ford of Romeo

This is the best dealership I have ever worked with. They are kind and professional. I highly recommend them They are kind and professional. I highly recommend them More

I had the most pleasant and satisfying experience at Suburban Ford of Romeo. From my first phone call through three separate visits to test‑drive, negotiate, and finalize paperwork, every interaction wa Suburban Ford of Romeo. From my first phone call through three separate visits to test‑drive, negotiate, and finalize paperwork, every interaction was professional, customer‑focused, and—most importantly—very price‑competitive across the entire state of Michigan. I did my homework, comparing trade‑in values and pricing with at least four other dealerships, and Suburban Ford of Romeo stood out clearly. The communication and service from my Sales Consultant, Brent Weil, were excellent. The Sales Manager worked with me to reach a great price, the Service Manager ensured the vehicle was perfectly prepared, the Finance Manager made the paperwork smooth and efficient, and even the receptionist was genuinely friendly. Every member of the team exceeded my past experiences with upgrading a vehicle anywhere else. Thank you again—I will definitely be back More

Very courageous service representative! Made sure every concern was addressed! Explained what was wrong and what needed to be done! Great Experience! Made sure every concern was addressed! Explained what was wrong and what needed to be done! Great Experience! More

Everyone was awesome and professional and great service! !! Fast service, loved the video of my car being serviced was awesome !! Fast service, loved the video of my car being serviced was awesome More

Carissa was very knowledgeable and did a great job finding me what I was looking for. She made it a fast and easy transaction. finding me what I was looking for. She made it a fast and easy transaction. More

Attention to detail is on point. Video of service recommendations is very helpful for customers! Video of service recommendations is very helpful for customers! More

My service rep was outstanding had him before for oil change had a problem with air pressure in tires took care of situation immediately this time went to car with me to show recall part change had a problem with air pressure in tires took care of situation immediately this time went to car with me to show recall part More

Great salesperson was looking for certain. vehicle. Kept in contact until one became available. Friendly staff. Nice clean comfortable dealership. Wonderful experience vehicle. Kept in contact until one became available. Friendly staff. Nice clean comfortable dealership. Wonderful experience More

Great service, pleasant and professional. Took care of business, would recommend having service at this dealership. Took care of business, would recommend having service at this dealership. More

Great customer service and is very informative on what they are doing on the car and the length of time that it will take. they are doing on the car and the length of time that it will take. More