Back

Suburban Ford of Romeo

Washington, MI

4.9
747 Reviews

12425 30 Mile Rd

Washington, MI

48095

Directions

By Type

747 Reviews of Suburban Ford of Romeo

January 19, 2026

Great service, picked up and dropped off my vechile while I was at work. Followed up with what they did and if i needed anything else. More

by mustang572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 19, 2026 -

Suburban Ford of Romeo responded

We’re so happy to hear our team took such great care of you at Suburban Ford of Romeo! We look forward to seeing you again!

January 18, 2026

Clean friendly and helpful Longer than expected for an oil change and inspection.. waited 3 hours and was told on phone it would take 45 minutes More

by Cheryl Blake cherylblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Jan 19, 2026 -

Suburban Ford of Romeo responded

Hi Cheryl, thanks for your patience and understanding. I do apologize for the unexpected delay; I know that must have been frustrating. I’ll pass this feedback along to our team. We hope we can make your next visit a better experience. Enjoy your day!

January 15, 2026

The staff is super friendly and great to work with. They really do go the extra mile to make you happy. More

by latorre09a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio, Josie Vultaggio
Jan 16, 2026 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo! We are grateful for your business and your kind words about our team.

January 11, 2026

Ian got back with me to explain the problem when I called even though it was during the holidays. More

by peteandcherylb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 12, 2026 -

Suburban Ford of Romeo responded

Thank you for the 5-star review. We're glad to hear that Ian was helpful during your time at Suburban Ford of Romeo and we hope to see you again soon!

January 09, 2026

Staff was friendly and they offered a good price for the vehicle. Customer want to go somewhere and get a good deal for there money More

by Qbrown9900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 09, 2026 -

Suburban Ford of Romeo responded

Thank you for sharing your positive feedback with us! We're so happy you got a good deal at Suburban Ford of Romeo, and we hope to welcome you back next time. Safe travels!

January 08, 2026

Service was excellent, as always. I always have a great experience at Suburban Ford Romeo. More

by dplubinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 08, 2026 -

dplubinski responded

Fantastic dealership, always get the service I need at Suburban Ford Romeo

Jan 09, 2026 -

Suburban Ford of Romeo responded

We're glad to hear you always have a great experience with our team at Suburban Ford of Romeo. Come visit us again soon!

January 02, 2026

Everything went well. The customer service representative in the service department was very friendly and did a great job. More

by jsholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales dept
Jan 05, 2026 -

Suburban Ford of Romeo responded

Thank you for your kind words! We're happy to hear that you had a good experience with our team. We look forward to seeing you again at Suburban Ford of Romeo!

December 30, 2025

Service was good— process was straight forward—- somewhat disappointed that car needed tow and service at 5000 miles. More

by dirkdunhamsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Dec 30, 2025 -

Suburban Ford of Romeo responded

We appreciate your feedback and understand your frustration regarding the issue at 5,000 miles. Thank you for choosing Suburban Ford of Romeo for your service needs.

December 27, 2025

Carissa and the Dealership were very easy to deal with even 1700 miles away in Idaho! Was not happy about the $899 interior something add on top of the internet price however. Would have been 5 stars, I r More

by Baseballzeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carissa
Dec 29, 2025 -

Suburban Ford of Romeo responded

Thank you for your review of Suburban Ford of Romeo and for working with Carissa from afar. We're sorry to hear about the pricing issue and appreciate the feedback. Safe travels!

December 17, 2025

Romeo Suburban Ford goes out of their way to help you get what you want, they’re good people More

by GO BLUE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio, Angelo Vultaggio, Josie Vultaggio
Dec 17, 2025 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! Our team is happy to hear that you very pleased with your visit and that you experience nothing but our best. We appreciate your business and look forward to seeing you again!