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Suburban Ford of Romeo

Washington, MI

4.8
599 Reviews
Call Dealership (586) 838-1250
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12425 30 Mile Rd

Washington, MI

48095

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599 Reviews of Suburban Ford of Romeo

December 05, 2024

World class sales team. I have been with the Suburban Ford Romeo team for almost 10 years and I have reccomend the team to all my family and friends. I am treated like famil More

by Sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Cucchiara, Antonio Vultaggio, Alfonso Vultaggio, Josie Vultaggio
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Dec 05, 2024 -

Suburban Ford of Romeo responded

Hi Sal, thank you for your loyalty and kind words about Suburban Ford of Romeo! We're delighted to hear that our team has consistently provided a family-like experience over the years. We look forward to serving you and your loved ones in the future!

December 04, 2024

Sales person terrible with any details or follow up person who handled the loan process HORRIBLE service department very helpful especially service manager More

by mannc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
Report | Print
Dec 04, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your feedback with us. We're sorry to hear about the challenges faced during the sales and loan process, but we're glad our service department was able to assist you positively at Suburban Ford of Romeo. Your comments will help us improve, and we hope you'll give us another chance in the future! Please feel free to reach out to our management team if there's anything further we can assist you with. Thank you!

December 04, 2024

Sales, support and service have served me well at Suburban Ford Romeo since the purchase of my 2023 Ford F150. More

by jrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roi
Report | Print
Dec 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our sales, support, and service teams have met your expectations at Suburban Ford of Romeo. Thank you for choosing us for your 2023 Ford F150!

December 04, 2024

I sold a new explorer for them and bought a truck. Had my old vehicle in for thousands of dollars in repairs. Would have been nice to have gotten more for my trade or oil changes. Since I was told the More

by seanheff87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trade in manager. 4 star, Mike Mcdonnell, Sal Poma
Report | Print
Dec 05, 2024 -

Suburban Ford of Romeo responded

Hi Sean, thank you for sharing your experience with Suburban Ford of Romeo. We appreciate your feedback and are glad to hear you'll continue using our dealership. If there's anything more we can do in the future, please let us know!

December 03, 2024

Great concierge service which was very convenient in picking up and dropping off my Edge from work! More

by Dan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Dec 03, 2024 -

Suburban Ford of Romeo responded

Hi Dan, it's great to hear you appreciated our pickup and drop-off service option! Thank you for choosing Suburban Ford of Romeo. See you next time!

December 03, 2024

Ash was wonderful to work with. He was accessible, knowledgeable and very prompt to answer all my questions. I was very happy to get my car through this dealership. More

by Peggstephanie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash
Report | Print
Dec 03, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Ash provided such excellent service at Suburban Ford of Romeo. Thank you for choosing us and enjoy your new car!

December 01, 2024

Responsive, organized customer friendly. Listened to what I had to say. Kept me informed with updates More

by Rmgagliormg
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Dec 03, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided you with responsive and organized service. Keeping our customers informed is a top priority for us, so it's great to know we hit the mark! Thank you for sharing your experience!

December 01, 2024

The staff was very helpful and timely to fit my schedule. I really appreciated the work completed and documented. More

by A Peterson
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Dec 02, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo was able to accommodate your schedule and provide helpful service. Thank you for the positive feedback!

November 29, 2024

Hillary Adam was wonderful in the purchase of our 2024 Edge. She took care of every detail and made sure we were satisfied every step of the way. More

by Michaelgraham1953
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hillary Adam
Report | Print
Dec 02, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Hillary provided such attentive service during your 2024 Edge purchase at Suburban Ford of Romeo. Thank you for sharing this positive feedback!

November 29, 2024

Basil at Suburban Ford streamlined my service experience. His attention to detail was so helpful! More

by denisewolfmoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Dec 02, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Basil provided you with a wonderful experience at Suburban Ford of Romeo. Thank you for choosing us. We look forward to next time!

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