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Suburban Ford of Romeo

Washington, MI

4.8
564 Reviews

12425 30 Mile Rd

Washington, MI

48095

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564 Reviews of Suburban Ford of Romeo

November 11, 2024

Had a Great experience they made me feel very good about my purchase and thoroughly went through the vehicle with me before I bought. It would definitely recommend anybody to go buy a vehicle from them. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
Nov 12, 2024 -

Suburban Ford of Romeo responded

Hi Dave, we're delighted to hear you had a great experience with us at Suburban Ford of Romeo! Thank you for recommending us and enjoy your new vehicle!

November 09, 2024

Service was timely and the service greater Basel was excellent and very helpful to solve my problems More

by Afell2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel, Greg Klave
Nov 11, 2024 -

Suburban Ford of Romeo responded

It's great to hear that Basil provided you with an excellent service experience at Suburban Ford of Romeo. Thank you for choosing us! See you next time.

November 09, 2024

Great experience. Only thing bad was the used car i bought was super clean where you could see but the detailing stopped there. There was alot of dirt on the underside More

by Skidmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mcdonnell, Sal Poma
Nov 11, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your feedback about your experience at Suburban Ford of Romeo. We're glad to hear it was mostly positive, but we apologize for the oversight with the detailing on your used car. We'll address this with our team to ensure better attention in the future. If there's anything else we can do, please let us know!

November 09, 2024

First time buying at this dealer. It was a very good experience. Greg Klave was very helpful in finding the Edge i wanted. Alec the tech guy was great in setting up my GPS and phone. More

by vettec4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec , Greg Klave
Nov 11, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo for your first purchase! We're delighted to hear that Greg and Alec made the experience enjoyable by helping with your Edge and tech setup. Enjoy every mile in your new vehicle!

November 09, 2024

Very nice people, but the prices are very expensive, and I also had a two and half week wait More

by angelaklouse7047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Nov 12, 2024 -

Suburban Ford of Romeo responded

Thank you for taking the time to leave us a review. We apologize for the longer-than-expected wait time and for any inconvenience this has caused you. We strive for competitive pricing as well so we appreciate your feedback regarding this. If there's anything further you'd like to discuss, please feel free to reach out at your convenience. Thank you, Jeffrey Freeman - Service Manager - jeffreyfreeman@lithia.com

November 08, 2024

The best and fastest car buying experience I have ever had, would absolutely reccomend them. More

by WARRIOR234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
Nov 08, 2024 -

Suburban Ford of Romeo responded

Thank you for trusting our team at Suburban Ford of Romeo with your car-buying needs! We look forward to having you back soon. Safe travels!

November 07, 2024

As a business owner, I was in a bad situation without a vehicle. Checked website and suburban ford had what I needed. Saved the day! Timely turn around on getting vehicle More

by DPFEYS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash, Sal Poma
Nov 08, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Suburban Ford of Romeo could help you out in a pinch and get you back on the road quickly! Thank you for choosing us, and we appreciate your support. Safe travels with your new vehicle!

November 07, 2024

Basil is a good service person, I usually get him when I come in. Thank you More

by poohm72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Nov 08, 2024 -

Suburban Ford of Romeo responded

Thank you for your kind words about Basil at Suburban Ford of Romeo! We look forward to having you back soon.

November 06, 2024

Very good staff at this dealership. I recently was there for an oil change, we did walking in, no appointment but the service was done and good. More

by nucciabalsamo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
Nov 08, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided you with efficient service during your visit. Thank you for sharing your experience, and we look forward to assisting you again in the future!

November 05, 2024

Very helpful in getting my car ready for my trip to Texas. Got me in that day. And did a fabulous job. More

by Dykerruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill, Greg Klave
Nov 05, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo could assist you promptly and get your car ready for the trip. Safe travels to Texas!

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