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Suburban Ford of Romeo

Washington, MI

4.8
604 Reviews

12425 30 Mile Rd

Washington, MI

48095

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604 Reviews of Suburban Ford of Romeo

May 21, 2025

I had a fantastic experience at Suburban Ford of Romeo. Christian was friendly and helpful from the first time we set foot in the dealership, and Sal C. Was also very helpful in working with us! More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian smith
May 22, 2025 -

Suburban Ford of Romeo responded

Hi Jennifer, we're delighted to hear that Christian and Sal made your experience at Suburban Ford of Romeo fantastic! Thank you for sharing your positive feedback with us.

May 20, 2025

Very easy to deal with. I traded in a vehicle and bought a lease turn in, and everything went smoothly. More

by garyraczka
Recommend Dealer
Yes
Employees Worked With
Mike Mcdonnell
May 21, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that your experience at Suburban Ford of Romeo was smooth and hassle-free. Thank you for choosing us for your trade-in and lease purchase!

May 19, 2025

Everyone was very helpful. Very knowledgeable.Did a fantastic job?I would highly recommend them.Every single step of the way was a very easy transaction.Can't say enough about t More

by kidharley382002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
May 19, 2025 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo made your experience smooth and enjoyable. We appreciate your recommendation!

May 17, 2025

Good customer service. They listened to our requirements and quickly pulled in a vehicle that met our needs. Showroom nice and clean. More

by Brenmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Cucchaira and the manager John , Sal Poma
May 19, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided you with great customer service and found the perfect vehicle for you. Thanks for highlighting our clean showroom too!

May 16, 2025

A little back story. I purchased a 2024 Bronco Wildtsack and within 4 months started having some issues. Making a very long story short I did the buy back program and o More

by amcollins1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary, Greg's assistant, Holton in lender vehicles, Ian in parts, Antonio in management , Greg Klave
May 19, 2025 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us at Suburban Ford of Romeo! We're delighted to hear that our team, including Holton, Ian, Greg, Mary, and Antonio, made the process smooth and treated you like family. Your kind words mean a lot to us—enjoy your new 2025 Expedition!

May 16, 2025

Martin was a very helpful salesman. I appreciate the patience he had with me in answering all of my questions and spending the extra time and the willingness to help in the transition o More

by Renee Warren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony the driver, Martin Ivezaj
May 19, 2025 -

Suburban Ford of Romeo responded

Hi Renee, we're delighted to hear that Martin and the team at Suburban Ford of Romeo made your experience a positive one. Enjoy all the wonderful amenities in your new vehicle! Safe travels ahead!

May 19, 2025 -

Renee Warren responded

Thank you!

May 20, 2025 -

Suburban Ford of Romeo responded

You're welcome!

May 15, 2025

Greg in sales and Basil in service are fantastic to work with - I would refer them to anyone More

by Jen_bogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
May 16, 2025 -

Suburban Ford of Romeo responded

Hi Jen, thank you for your kind words about Greg and Basil! We look forward to having you back soon.

May 15, 2025

Friendly staff & willing to get you into a vehicle you want. Thank you Kelly Hagar! More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Hagar
May 16, 2025 -

Suburban Ford of Romeo responded

Hi Theresa, we're glad to hear you found our team helpful and friendly at Suburban Ford of Romeo. Thank you for your kind words about Kelly Hagar; we'll be sure to pass this along to her!

May 14, 2025

Ian is a terrific service representative and kept me informed at every step of the process. More

by jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Poma
May 15, 2025 -

Suburban Ford of Romeo responded

Thank you for your review! We're glad to hear Ian provided you with a great experience at Suburban Ford of Romeo.

May 12, 2025

Basil Rafidi very helpful and goes way beyond to make sure his customer issues are taking care of. A real advocate to your business.thank you so much I will keep coming back. More

by Don Rosso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Carrier 5 star
May 12, 2025 -

Suburban Ford of Romeo responded

Hi Don, we're delighted to hear that Basil went above and beyond for you at Suburban Ford of Romeo. Thank you for your kind words and continued support!

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