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Suburban Ford of Romeo
Washington, MI
558 Reviews
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558 Reviews of Suburban Ford of Romeo
August 30, 2022
This is the third vehicle I have leased with Derek B. Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure cu Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure customers are satisfied. Derek's service keeps me returning to Suburban Ford of Romeo. I plan to lease / finance future vehicles with Derek and highly recommend customers to go see him. More
by josepholane
Employees Worked With
Derek Britton, Auday Putrus
August 16, 2022
Well, it was my first use of the Service Department at the New Suburban Ford dealership in Washington Twp. We were more than happy with Mr. Basil Rafidi and his customer service with me and my wife. the New Suburban Ford dealership in Washington Twp. We were more than happy with Mr. Basil Rafidi and his customer service with me and my wife. He addressed our issue with our Ford Edge and had it resolved, at no cost to us. If I was still working, I would try to hire him away from his current job, because he is one that really understands "Customer Service" and what that does for any business. More
by D&F
Employees Worked With
Andrew Vultaggio
July 29, 2022
First of all it took 3 hours for an oil change. Second of all the staff at Elder Ford have no regard for the customers in the waiting room. Their disregard for a customer buying a vehicle. Their di Second of all the staff at Elder Ford have no regard for the customers in the waiting room. Their disregard for a customer buying a vehicle. Their disregard for children that were in the area. Their language was horrible. At the cashier desk there was 5 employees dropping the F bomb and commenting about a customer. At the parts counter dropping the F bomb with several employees and customers. 3 other groups of employees walking around dropping the F bomb like it was going out of style. I for one have never done that infront of my children and I don't appreciate somebody else doing it either. I for one will not return to this dealership. I will and have told many people about this. I will also tell everyone I work with at Ford Romeo Engine Plant to NOT go there. It's a shame that people have to talk that way. And let me tell you it dont make you look smart it truly makes you look stupid! More
by Kbpatton1985
Employees Worked With
Mike
July 08, 2022
Kelly was Awesome, she did a great showing my wife the car, and in a world when it’s hard to find the right car she did a great job walking us thru the process car, and in a world when it’s hard to find the right car she did a great job walking us thru the process More
by Soccerdad
Employees Worked With
Kelly Hager
June 22, 2022
The Elder Ford Dealership was amazing. The Salesman Dave Curtiss was extremely nice and very knowledgeable and kept us up to date on our Ford Escape. The gentleman in the finance departmen The Salesman Dave Curtiss was extremely nice and very knowledgeable and kept us up to date on our Ford Escape. The gentleman in the finance department was super nice and made that process very smooth and comfortable! We were extremely pleased with the all around lease!!! More
by kimcampbell66
Employees Worked With
David Curtiss
