Suburban Ford of Sterling Heights

Getting a better car James D was AWESOME from the first phone call. He listened to what we wanted and when we couldn't get it James did NOT give up!!! He went the extra mi James D was AWESOME from the first phone call. He listened to what we wanted and when we couldn't get it James did NOT give up!!! He went the extra mile and found us a vehicle that we love and could finance. He went above and beyond our expectations. THANK YOU JAMES! Kaleb was also awesome when it came to the paper work. Very easy to understand the papers and contract!!! Made us feel at home. Also the other employees were awesome and friendly every time we were there. THANK YOU ALL for making our experience a great one!! More

Great expierence and great sales consultant! Mike LaRose went above and beyond to help me find the perfect vehicle. He was professional, friendly and efficient. The whole process took less than 2 Mike LaRose went above and beyond to help me find the perfect vehicle. He was professional, friendly and efficient. The whole process took less than 24 hours and he was more than accommodating to my busy schedule. I couldn’t be happier! More

Rich Kramer Outstanding experience with the lease of my 2019 Ford Edge. Rich Kramer went over and above to make sure my experience was first class. Thanks Rich!!! Outstanding experience with the lease of my 2019 Ford Edge. Rich Kramer went over and above to make sure my experience was first class. Thanks Rich!!! More

Splendid Michael was a great help, and helped me find my dream car! A+++ for Mr. Capicchioni highly recommend! I had a great experience during my visit Michael was a great help, and helped me find my dream car! A+++ for Mr. Capicchioni highly recommend! I had a great experience during my visit More

Couldn’t have had a better experience! My mother being able to buy a vehicle after my father’s tragic accident has been the most discouraging and difficult process for my parents. After one My mother being able to buy a vehicle after my father’s tragic accident has been the most discouraging and difficult process for my parents. After one dealership letting them think they would only be able to get an old unreliable car and another never even calling them back, what they needed most was to be understood and not judged as they have been all these years since my dad’s accident. And Nathan did just that. He got to know my parents and their kids and took his time with all of us, he kept all of us informed and was knowledgeable through the whole process. I can’t begin to express what a huge impact his professionalism and personalism had on all of us. I will definitely be back to Nate to buy my next vehicle and will be referring others to him. More

Great service I in dropped in to see if a rear tail light that I purchased from the dealer could be installed for me, as I was having second thoughts doing it mysel I in dropped in to see if a rear tail light that I purchased from the dealer could be installed for me, as I was having second thoughts doing it myself. Brian was welcoming and courteous. He made sure I had the right part, and got me in and out quickly, as I was on my lunch hour. Brian is an asset and I hope this dealership recognizes that. More

Excellent dealership to work with! I recently purchased a 2017 Ford Taurus Limited. I am very happy with the vehicle, and completely satisfied with the dealership and my experience. My I recently purchased a 2017 Ford Taurus Limited. I am very happy with the vehicle, and completely satisfied with the dealership and my experience. My salesman, Nathan Wells, was polite, patient and straightforward--no hype or up selling. I had previously done a lot of research, including price, on this vehicle and the price I paid was the best possible. If you're looking to buy a used car from a dealer that is upfront with pricing and the way they do business, I highly recommend Suburban Ford of Sterling Heights and Nathan Wells as a salesman. More

Helped us find the right car Mike was very good at working with us to find the car that fit our needs. We returned to finalize our purchase on Mike's day off and Marcus did a g Mike was very good at working with us to find the car that fit our needs. We returned to finalize our purchase on Mike's day off and Marcus did a great job helping us finish up. More

Above & Beyond Salesman Mike has went above & beyond for me in finding the right car for me and worked with my budget/ financial situation. Peak professionalism and sense of Mike has went above & beyond for me in finding the right car for me and worked with my budget/ financial situation. Peak professionalism and sense of security dealing with this guy!!! Do not hesitate doing business with Mike! Thanks again Rico More

F-150 Repair Excellent and professional experience as always! I have dealt with Brian and Suburban Ford for many years and have never been disappointed with the qu Excellent and professional experience as always! I have dealt with Brian and Suburban Ford for many years and have never been disappointed with the quality of service and professionalism that I have experienced! My family and I are lifetime customers! Guaranteed! Brian is a class act and an asset to your establishment! Thanks! More