Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Sterling Heights
Sterling Heights, MI
2,215 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,215 reviews
March 02, 2018
Amazing experience, buy from Kevin! Amazing. I have purchased two vehicles from this dealership, one used and one new. I live in Grand Blanc and passed many ford dealerships to go to sub Amazing. I have purchased two vehicles from this dealership, one used and one new. I live in Grand Blanc and passed many ford dealerships to go to suburban ford and buy a vehicle from Kevin Miller. Outstanding service. I won’t go anywhere else to purchase a vehicle. More
by Connerk
Employees Worked With
Kevin Miller
March 02, 2018
The easiest process ever with wonderful helpful people. They were very helpful. They were very patient. They were very friendly and professional , beyond down to earth and when I tell people where and who I They were very helpful. They were very patient. They were very friendly and professional , beyond down to earth and when I tell people where and who I got my car from , I tell them suburban ford and go to see Kevin and his assistant they are the best hands down. More
by Jessica41091
Employees Worked With
Kevin Miller, James Tuckett, Ashley Burgess
March 02, 2018
Simple. Fast. Easy. My dealer was fast and always had time to talk to me about my needs. He gave me his personal phone number so I could text with any questions I had at My dealer was fast and always had time to talk to me about my needs. He gave me his personal phone number so I could text with any questions I had at anytime. The manager also made sure he could give me the best possible deal. I would recommend my dealer and this dealership To anyone looking for a Ford. More
by Kyle1993
Employees Worked With
Matthew Drogosch
March 01, 2018
Kevin Miller and Suburban Ford are Awesome! Kevin Miller is the best. No BS and straight to the point. I've dealt with him on five different occasions and won't buy a car from anyone else. Highl Kevin Miller is the best. No BS and straight to the point. I've dealt with him on five different occasions and won't buy a car from anyone else. Highly recommend Kevin. Lisa Elder and the rest if the staff are awesome to deal with as well. More
by pevaughn
March 01, 2018
Lots of features for a great price I had a budget in mind when looking to lease a car. Matthew got me all of the features I wanted at a great price. I was still able to get a sunroof, x I had a budget in mind when looking to lease a car. Matthew got me all of the features I wanted at a great price. I was still able to get a sunroof, xm, leather and a powertail gate when other dealerships could not offer me the same features at a competitive price. More
by MonicaSwigart
Employees Worked With
Matthew Drogosch
March 01, 2018
Explorer This was an easy transaction for us from beginning to end. Kevin and the staff were super helpful and we were able to get in and out of the dealership This was an easy transaction for us from beginning to end. Kevin and the staff were super helpful and we were able to get in and out of the dealership in about an hour. Thanks to everyone at Suburban Ford. More
by Annie0331
Employees Worked With
Kevin Miller
February 27, 2018
Mandy Simon Mandy is the best! My cars are always pulled up, cleaned, radio set to my favorite station, and ready to drive. She looks out for rebates and offers a Mandy is the best! My cars are always pulled up, cleaned, radio set to my favorite station, and ready to drive. She looks out for rebates and offers and always follows up. Top notch salesperson and top notch dealership! More
by Phil
February 26, 2018
Used car purchase Very nice employees that break the car dealer stereotype. Marcus was a great guy who always kept in touch and was looking out for me rather than just Very nice employees that break the car dealer stereotype. Marcus was a great guy who always kept in touch and was looking out for me rather than just himself More
by Justin ceglarek
Employees Worked With
Marcus Martin
February 24, 2018
Great service, made the process easy Mike did a great job of finding multiple options options and helping to settle on the right truck. Very easy to work with and straight forward. Mike did a great job of finding multiple options options and helping to settle on the right truck. Very easy to work with and straight forward. More
by Jeff
Employees Worked With
Mike Smitley, Cheryl Noda
February 23, 2018
Great staff and great selection. Alex did a great job making my son and I feel welcome and appreciated. I have never felt good right after buying or leasing a vehicle before because Alex did a great job making my son and I feel welcome and appreciated. I have never felt good right after buying or leasing a vehicle before because I would feel I was taken advantage of. This time I felt like we got a good deal and I would definitely come back for my next vehicle. More
by Andrew G
Employees Worked With
Alex Apess
