Suburban Ford of Sterling Heights

Trustworthy Dearlership We always feel we are receiving a fair price at this dealership. The sales personnel always seem willing to work with you and your price range. Our We always feel we are receiving a fair price at this dealership. The sales personnel always seem willing to work with you and your price range. Our sales representative takes the time to make sure we make the right purchase and leave happy. We highly recommend this dealership to our friends and family. More

Buying a used car can be easy and virtually hassle free! First time buying a used car off of a lot. Granted, I wanted a Honda Civic so it really wasn't that hard once you find the car you want on their site First time buying a used car off of a lot. Granted, I wanted a Honda Civic so it really wasn't that hard once you find the car you want on their site. But, the representative was quick in his response to let me know that he was available to show me the car. I showed up, the car was ready to go and it was pretty seamless. Of course, there was a little wiggle room on the price, but at the end of the day I simply asked if the car could make it across the country and from Detroit to Seattle it went off without a hitch! I even got stopped three times for speeding and not one ticket, that's good karma! The A/C doesn't work, but the salesperson was honest when I asked him about it... wonder if he would have mentioned it had I not brought it up....hmmmmmm? Nevertheless, this salesman was forthcoming when he said that it probably needed the freon rrestored. Overall, friendly, great service from a really great kid named Dylan Molter. Just an all around pleasant experience, really breaks the mold of 'used car salesman'. Highly recommend you give this guy a call when looking for a car. Nice job Dylan, the rest of the staff seemed really cool too. Good experience!! Reagrds, Robert Leeshock- one satisfied customer More

always wonderful and the best each and every visit has been all good, the staff , waiting area and the deli..... just a great place for cars and service!!!!! highly recommend ... each and every visit has been all good, the staff , waiting area and the deli..... just a great place for cars and service!!!!! highly recommend ... just go there and you will be very happy More

Kudos to you Always good service. As I said, we have known Joe Franzoni since 1999 when we bought a 1999 250 Diesel Ford. We always got great service from him Always good service. As I said, we have known Joe Franzoni since 1999 when we bought a 1999 250 Diesel Ford. We always got great service from him. More

finding our "unicorn" We purchased a 2007 Durango from Zach at Suburban Ford just last Friday :) Our experience shopping for vehicles was a pleasure. It took us a few month We purchased a 2007 Durango from Zach at Suburban Ford just last Friday :) Our experience shopping for vehicles was a pleasure. It took us a few months to find our "unicorn" but after a lot of hard work and many vehicles looked at Zach found us the perfect fit. Zach is an excellent salesman, very knowledgeable, friendly and patient. We thank him for all his time and hard work, we hope to continue buying from Zach and Suburban Ford in the future and we will definitely be giving out recommendations to other people. More

Suburban Ford-Great Place to Buy or Service your F-150 I bought my 2013 Ford F-150 at Suburban Ford after visiting several other dealerships. Suburban gave me a great deal on the F-150 but more importantl I bought my 2013 Ford F-150 at Suburban Ford after visiting several other dealerships. Suburban gave me a great deal on the F-150 but more importantly I had two trade-ins and their allowance was almost $4k more than the low ball offers from other dealers. Once, I knew the trade was fair, I decided to move forward with the purchase and Suburban got my truck from a dealer in Ohio since there was NOT the exact model here in SE Michigan. I mean, good trade, good price, and went the extra mile to find what I wanted, NOT what they had on hand. Then 9 months later my battery had a defect, and I called the dealership and they worked me into their schedule as I had a business trip that had to happen the next day. Again, Suburban came to the rescue where my local dealership told me, NO cannot help you this week! So, assuming the Suburban Collection of dealerships has a Nissan dealer, my wife and I will consider them since my wife is not a truck person. More

Great Dealership I was a little skeptical that I was driving almost 2 hours to a dealership to look at a used truck, but I'm very glad I did. Everyone was helpful both I was a little skeptical that I was driving almost 2 hours to a dealership to look at a used truck, but I'm very glad I did. Everyone was helpful both over the phone and in person. More

Awesome dealership!! Like many people, I've heard horror stories about used car dealerships and their salesmen. BUT dealing with Suburban used cars was definitely the opp Like many people, I've heard horror stories about used car dealerships and their salesmen. BUT dealing with Suburban used cars was definitely the opposite of my expectations. I had expected some unwillingness on their part to some of my requests, but they were more than happy to answer all my questions and explain different different things. Even fixed alignment problem before I bought. They treated me like a person , refreshing since I am handicapped. My kudos to Brian Lagodna (Sales Manager) and a BIG kudos to Dylan Molter (my Sales Consultant ) Dylan even found some floor mats for me. I would mention the porrter, but his name escapes me. More

Satisfied Leased a 2014 escape titanium purchased a 2014 fusion titanium and purchased a 2014 platinum F-150 this month due to the ability of my salesm Leased a 2014 escape titanium purchased a 2014 fusion titanium and purchased a 2014 platinum F-150 this month due to the ability of my salesmans knowledge of his trade ( Kevin miller ) he was able to save me money and get me a good price on my trade in over the other dealership that I went to first The friendly and outstanding service will always have me coming back !!!! More

RECALL Took my car in for several recalls all were done in a day. I was explain how long it should take and if I wanted to use the shuttle. I used the shutt Took my car in for several recalls all were done in a day. I was explain how long it should take and if I wanted to use the shuttle. I used the shuttle, but miss the first shuttle, driver did not make sure everyone heard if he was needed. I was taken care of by my writer and she made sure I got a ride home. More