
Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Best Dearlership I have leased my last 4 cars from Suburban, never disappointed. When my car was recalled, service department was very organized, no waiting, All aroun I have leased my last 4 cars from Suburban, never disappointed. When my car was recalled, service department was very organized, no waiting, All around Dealership and service dept are outstanding. More
Recall for 2013 Ford escape Brought my vehicle in for 3 recalls. They gave me a clean, nice rental. Picked my vehicle up when promised. They even found a bad water pimp and fixed Brought my vehicle in for 3 recalls. They gave me a clean, nice rental. Picked my vehicle up when promised. They even found a bad water pimp and fixed that too. The car was washed and vacuumed and they explained everything that was repaired or replaced. I also had an oil change done. More
2014 Escape recall Service on the Ford Escape was great . dropped off and picked up same day - Mike took care of my vehicle - like he always does. The service departm Service on the Ford Escape was great . dropped off and picked up same day - Mike took care of my vehicle - like he always does. The service department has always been good to me. More
My first Escape I leased a 2014 Escape from James Tuckett . He was by far the best car salesman I have dealt with to this point. He gave me a great price for my trade I leased a 2014 Escape from James Tuckett . He was by far the best car salesman I have dealt with to this point. He gave me a great price for my trade-in. He found me the exact Escape I was looking for. This was a great experience for me and I owe this to James. Thank you James for a job well done. More
Used Car Purchase I bought a 2006 used car from Suburban Ford and instantly loved it, I had some slight issues with the car but the Suburban team made sure the issues w I bought a 2006 used car from Suburban Ford and instantly loved it, I had some slight issues with the car but the Suburban team made sure the issues were fixed and I was happy. The team is friendly and really wanted to make sure that I was a happy customer before I left. They have done a lot of repairs to the car and even covered some repairs that were not covered under warranty to make sure that I was not left unsatisfied. I will be recommending Suburban Ford to any one buying a car. You can be sure that they will get you the right car for the right price and you don't have to worry about getting scammed. I will be going to this dealership for any and all cars in the future. The staff is friendly and really cares about their customers. More
Rude Salesman Very rude salesman. Was treated as my business was not important and I did not know what I was talking about. Would not even give me the time to discu Very rude salesman. Was treated as my business was not important and I did not know what I was talking about. Would not even give me the time to discuss car value. More
Very nice service people! All of the people I had contact with were a pleasure to deal with. The work was done and there were no problems when I received the Escape back. Eve All of the people I had contact with were a pleasure to deal with. The work was done and there were no problems when I received the Escape back. Everything was done correctly the first time. YES!!!!! More
Good deal! Dave Bercel worked with me to get the vehicle I wanted, at the price I wanted, great salesman :-) Will be back to see him for another vehicle in the f Dave Bercel worked with me to get the vehicle I wanted, at the price I wanted, great salesman :-) Will be back to see him for another vehicle in the future. More
Lease of FX Crew Cab Closest Ford dealership, same salesman for years, knowledgeable, asked for help from gm to make this one happen, did a comparison at another dealer an Closest Ford dealership, same salesman for years, knowledgeable, asked for help from gm to make this one happen, did a comparison at another dealer and Suburban won handily. So that means I win as well. Their service dept. is another plus I rely on when needed. Friendly and professional staff that goes the extra mile. Give them a try. More
Fantastic Fusion Purchase! I went to Suburban Ford looking for my first new vehicle purchase. They walked me through every step of the way, explaining what every feature was and I went to Suburban Ford looking for my first new vehicle purchase. They walked me through every step of the way, explaining what every feature was and helping me understand what I actually wanted. They were incredibly patient with my indecisiveness and helped me figure out every feature I wanted. With their help I was able to eventually choose the Fusion SE that was perfect for me. It was everything I wanted and couldn't be happier with how everything turned on. I highly recommend this dealership for both first time buyers and if you've bought before. More