Suburban Ford of Sterling Heights

My total exsperience at Suburban Sterling Hts. was fantastic. I was greeted at the door on a nasty winter day with a handshake and a smile from Mike Smitley. He inquired what type of vehicle I was fantastic. I was greeted at the door on a nasty winter day with a handshake and a smile from Mike Smitley. He inquired what type of vehicle I was interrested in and the options I wanted and needed to build the truck of my dreams. And he kept with me until we had it right. After the F 150 Lariat arrived I recieved a few follow calls from Mike to find out how the vehicle was working for me. That really impressed me. I would deffinatly return to this dealership for my next purchase and I will be using the service department also. More

We were referred to Mike by multiple family remember who said he was truly the best! We had such a great experience with purchasing our first new car. Mike thoroughly explained our options, what was best said he was truly the best! We had such a great experience with purchasing our first new car. Mike thoroughly explained our options, what was best for the payment we could afford, and got us into our "dream" car! Mike has continued to assist us with any services we have needed and we always know we have a familiar face when we walk in the dealership doors. More

The reason I have rated Mike as I have is that he was friendly, returned calls as he said he would, and was excellent in the manner in which he handled our business. We had signed the papers and given friendly, returned calls as he said he would, and was excellent in the manner in which he handled our business. We had signed the papers and given the money for our new Flex, but neither my husband nor I liked the color which looked much more maroon on a cloudy day than it did the day I picked it out in the lot when it was very sunny. We were not taking possession of the car when we signed the papers. As I left showroom, I knew the car was wrong for us so on my way home I called Mike and left him a message that the color would not do. He was to keep the paperwork and the down payment and when we returned from up north we would get another car. In the meantime, we would look into different colors while we were away. While away, we choose "white suede" as the color. Mike hunted one up for us which had some extras and when we returned everything was ready and we took possession of our new Flex. We really like the professional way Mike dealt with us when we were not going to take the car we had originally purchased. He seemed to want us to have what we wanted and that made for a great overall experience with Suburban Ford. He's a great guy and did a great job for us. Janet Hopper More

Buyin this truck was the best expierence I have had. Mark Harbour knew what i wanted right away. Between him and the dealership, they nailed it! I havn't had any problems with the truck. Next time i Mark Harbour knew what i wanted right away. Between him and the dealership, they nailed it! I havn't had any problems with the truck. Next time i know where to go. More

Mike helped me order the F150 truck I would need to pull my 35 foot camper. He made sure I had all the features I wanted plus at the payment I wanted. I will return to him when my lease is up. my 35 foot camper. He made sure I had all the features I wanted plus at the payment I wanted. I will return to him when my lease is up. More

Mark made my overall experience of shopping for a new car really great! I am a single female and not very experienced with buying a car on my own. Mark made me feel comfortable with the process and took the really great! I am a single female and not very experienced with buying a car on my own. Mark made me feel comfortable with the process and took the time to educate me on my decision. Not only did he provide exceptional service but I got a great deal too! I look forward to working with Mark again in the future. More

Mark was awesome! He was very helpful and courteous! He got me the best deal for my money. I will go back to them in the future! got me the best deal for my money. I will go back to them in the future! More

Mark Harbour took the time to answer all my questions when I was in looking at new SUV's. He's really great and one of the reasons why I'd recommend Suburban Ford in Sterling Heights. when I was in looking at new SUV's. He's really great and one of the reasons why I'd recommend Suburban Ford in Sterling Heights. More

Mark was friendly, welcoming and made us feel very comfortable. We truly appreciated the time he spent with us. We would certainly recommend him in the future. comfortable. We truly appreciated the time he spent with us. We would certainly recommend him in the future. More

Mike was great to work with. Very friendly and he knew his stuff. I would recommend Mike for a great all around car purchase experience. Thank you Mike his stuff. I would recommend Mike for a great all around car purchase experience. Thank you Mike More