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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,055 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,055 reviews

January 28, 2023

I love the atmosphere & friendliness at this dealership. The service was great and fast for the oil change More

by Connienanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Suburban Ford of Sterling Heights responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2023

Ok dealer had a problem with a 2018 f150 they took care of it for me More

by kmshd01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Larock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Suburban Ford of Sterling Heights responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 27, 2023

The experience was wonderful! Our Sales person Bradley Klein was very helpful and communicated great throughout the whole process! We are so excited with our new car purchase and More

by cmonks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Apess
Jan 30, 2023 -

Suburban Ford of Sterling Heights responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2023

Great buying experience where everyone in the building makes you feel appreciated and valued as their customer. More

by chuckpower68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Skeltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dragisa Radosavac
Jan 29, 2023 -

Suburban Ford of Sterling Heights responded

Hi, thank you so much for your positive comments about Suburban Ford of Sterling Heights! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2023

Great purchasing experience; Hunter and Nicole were friendly, informative, and very accommodating. We will definitely be purchasing from this dealership again in the future. More

by Alex Offredi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Elder III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Eggerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Apess, Tom Macpherson
Jan 25, 2023 -

Suburban Ford of Sterling Heights responded

Hi Alex, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 26, 2023 -

Suburban Ford of Sterling Heights responded

Hi Alex, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 23, 2023

What a GREAT experience. . My salesman Jim Belk had my application and anything else I needed done and ready for me. All I had to do was come in and sign papers. Jim is one o More

by Evelynshalhope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Belk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Snell
Jan 25, 2023 -

Suburban Ford of Sterling Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Jan 26, 2023 -

Suburban Ford of Sterling Heights responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 23, 2023

the dealership is very clean, the employees are very nice and friendly. Setting up appointments always seems to be simple and quick. More

by ebowen.7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Belan
Jan 25, 2023 -

Suburban Ford of Sterling Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Jan 25, 2023 -

Suburban Ford of Sterling Heights responded

Hi, thank you so much for your positive comments about Suburban Ford of Sterling Heights! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2023

Matt Drogosch is one of the best sales people I have ever worked with. I appreciate his knowledge and willingness to go over all options. I never feel pressured or rushed during the leasing process. More

by Fromeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Drogosch
Jan 23, 2023 -

Suburban Ford of Sterling Heights responded

Hi Fromeo, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights! If you have any further questions, please don't hesitate to reach out!

January 20, 2023

Hunter was very good helped me get a car immediately and did. Everything he could to get it for the price I needed! Thank you More

by saab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hoppe
Jan 23, 2023 -

Suburban Ford of Sterling Heights responded

Hi Saab, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 24, 2023 -

Suburban Ford of Sterling Heights responded

Hi Saab, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 12, 2023

Great customer service, and very knowledgeable. Friendly staff. I I I I I ii i More

by romanista1018
Recommend Dealer
Yes
Employees Worked With
Jay Wiegand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Macpherson, Isaiah Price-Baker
Jan 18, 2023 -

Suburban Ford of Sterling Heights responded

Hi, thank you so much for your positive comments about Suburban Ford of Sterling Heights! We look forward to your next visit! Take care!

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