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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,065 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,065 reviews

May 14, 2022

Mike Brown was honestly tremendous. He was very patient, communicated well, and really made me feel that he was invested in insuring that I was pleased with the vehicle I would be purch More

by pmegally
Recommend Dealer
Yes
Employees Worked With
Michael Brown
May 17, 2022 -

Suburban Ford of Sterling Heights responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 17, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Suburban Ford of Sterling Heights! We understand it is a big decision where you purchase your car and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit! Safe travels!

May 09, 2022

Jay is engaging and very professional! Jay is the Yoda of pre-owned vehicle knowledge. His passion for the automotive business comes out in his dealings and was always a pleasure to do bus More

by B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Wiegand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Suburban Ford of Sterling Heights responded

We hope to be of service to you again in the future. Best wishes, Suburban Ford of Sterling Heights

May 07, 2022

Great experience with everyone at Suburban Ford. I especially find Michael Brown to be a salesperson that I would highly recommend. He is knowledgeable and is available before, during and after th More

by NancyJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Macpherson, Michael Brown
May 09, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

Brad Klein sold me my 2019 F250 right before the pandemic. I am thrilled with my truck and I got it custom to what I wanted. More

by Bryan D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Lulewicz
May 06, 2022 -

Suburban Ford of Sterling Heights responded

Hi Bryan, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

April 29, 2022

Brad was awesome to work with. He was able to answer all my questions when I was ordering my truck with him. Kept me informed during the process as my truck was being built. I woul More

by Jay M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Suburban Ford of Sterling Heights responded

Hello Jay, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Suburban Ford of Sterling Heights, we value our customers and we look forward to seeing you on your next visit. Take care!

April 23, 2022

Very helpful and great overall experience. I would highly recommend suburban ford of Sterling Heights to everyone More

by Jennifer Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Movsesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Vultaggio
Apr 25, 2022 -

Suburban Ford of Sterling Heights responded

Hi Jennifer, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 21, 2022

Had a great experience at Suburban Ford of Sterling Heights recently. Flutur (Flora) was extremely helpful and made the buying process quick and easy. I'm a very indecisive customer yet she never lost More

by MMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flutur Gjonaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Martin
Apr 24, 2022 -

Suburban Ford of Sterling Heights responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 20, 2022

I've purchased 3 cars with Michele over the last 4 years, including my first new car. My family has also leased with her as well. When I purchased my first car with her 4 years ago, I didn't think I'd get ap More

by Cortney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Fournier, Marcus Martin
Apr 22, 2022 -

Suburban Ford of Sterling Heights responded

Hi Cortney, thank you for your kind review; we are happy to pass along your comments to Michele here at Suburban Ford of Sterling Heights! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2022

Mike was super attentive and great to work with! He kept me informed during every step of the process! I would definitely recommend and work with Mike again! More

by Mary McNeil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Apr 21, 2022 -

Suburban Ford of Sterling Heights responded

Hi Mary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

April 16, 2022

I was looking for a car and almost visited 8/9 dealers and interacted with at least 15 car associates. Michele is best . He explicitly understood our requirement, he provided all the best possible solutio More

by amlandutta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Apr 20, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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