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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,042 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,042 reviews
March 19, 2022
Suburban wwe great to work with from start to finish. My sales person (John Halsey) was responsive and helpful. I had to wait awhile to get the truck from you factory, but the dealer didn't try to mark My sales person (John Halsey) was responsive and helpful. I had to wait awhile to get the truck from you factory, but the dealer didn't try to mark it up above invoice or play games. I would definitely recommend Suburban. More
by Jason m
Employees Worked With
John Halsey
March 19, 2022
Suburban Ford is the only dealership we trust. They are very professional, listen and give us what we want. We have had the same positive experience for the last fifteen years. They are very professional, listen and give us what we want. We have had the same positive experience for the last fifteen years. More
by Jrmaiuri
March 15, 2022
Absolutely flawless in the areas of customer service and satisfaction. Mike was a great person to work with and I’m glad I took my business to him! satisfaction. Mike was a great person to work with and I’m glad I took my business to him! More
by Emilympayne17
Employees Worked With
Michael Brown
March 13, 2022
Mike Brown and Thomas Macpherson are stand up salesman that went above and beyond to make my experience wonderful. I came into the dealership before close and they were very accommodating and made the tra that went above and beyond to make my experience wonderful. I came into the dealership before close and they were very accommodating and made the transaction very pleasant and smooth. I highly recommend this dealership and working with these gentlemen. More
by Samielsayed
Employees Worked With
Tom Macpherson, Michael Brown
March 11, 2022
LARGE inventory of cars to select from. The Manager, Brian LaGorda, was extremely welcoming and assured me my selection and purchase process would be seamless, which it was. London Jacobs The Manager, Brian LaGorda, was extremely welcoming and assured me my selection and purchase process would be seamless, which it was. London Jacobs, my sales rep, was patient and very knowledgeable in my vehicle’s electronics and the Finance Manager, Marcus Martin, finessed the closing process. I couldn’t have asked for a more accommodating staff. More
by Mary Mellor
Employees Worked With
Brian Lagodna, Marcus Martin, London Jacobs
March 10, 2022
Michael was extremely responsive and easy to work with throughout the whole buying process. I highly recommend working with him and the whole Suburban team. throughout the whole buying process. I highly recommend working with him and the whole Suburban team. More
by Paul M
Employees Worked With
Paul Coolman, Michael Brown
March 06, 2022
This was such a great experience! It was my first time leasing a car and the process was so easy. Zach did a great job explaining everything and answering all of my questions. It was my first time leasing a car and the process was so easy. Zach did a great job explaining everything and answering all of my questions. More
by Micmt
