Suburban Ford of Sterling Heights

Worked with John while searching for my next vehicle. Throughout the whole process John was helpful and understanding about my situation. He will not disappoint you during your next vehicle search. I loo Throughout the whole process John was helpful and understanding about my situation. He will not disappoint you during your next vehicle search. I look forward to working with him again when my current lease is up! More

Tara did an excellent job working with me and my family today. She helped us find the right car for our teenager that will be the best value and will last him many years to come! Thank you Tara! today. She helped us find the right car for our teenager that will be the best value and will last him many years to come! Thank you Tara! More

Love this place and all the people in it! They're like a second family to me and I'll always lease my vehicles from there. second family to me and I'll always lease my vehicles from there. More

I love my car and wouldn't part with it for anything. I loved my sales woman Tara. loved my sales woman Tara. More

The selection was so wonderful with such limited options everywhere else. The staff were all inviting and friendly! everywhere else. The staff were all inviting and friendly! More

Tara and Brian were amazing and went above and beyond to help my daughter find a car, would highly recommend Suburban Ford of Sterling Heights help my daughter find a car, would highly recommend Suburban Ford of Sterling Heights More

Very exceptional car buying experience at Suburban Ford. Paige DeFour spent quite a bit of time with us ensuring we ended up with our vehicle of choice at the very best price. After taking delivery Ford. Paige DeFour spent quite a bit of time with us ensuring we ended up with our vehicle of choice at the very best price. After taking delivery we had an issue with the vehicle that brought us back in. Tom MacPherson took the phrase "Customer Service" to a whole new level. He accompanied us to the appropriate department and technicians to solve the problem. Left no stone unturned. Very professional, personable and competent Sales Manager! He is a true asset to Suburban Ford. Looking forward to seeing him on TV In upcoming Ford advertising. Kudos!! More

The whole team was very helpful and assisted me with all my needs. The dealership was very nice inside and out compared to other dealers. Special thanks to John who has made my first big purchase such an ea my needs. The dealership was very nice inside and out compared to other dealers. Special thanks to John who has made my first big purchase such an easy and stress free process. He went over the top with helping me pick out the vehicle and worked tirelessly to get me through by the date I chose. All in all, I spent over a month going from dealer to dealer and Surburban Ford of Sterling was outstanding in ways I can’t describe the customer care they provide can’t be found any where else. More

Predatory sales tactics in the finance department. Hoodwinked my daughter, a first time car buyer, into $12,000 of extras. Explicitly told to add no extras. I guess I'm the fool for trusting these peo Hoodwinked my daughter, a first time car buyer, into $12,000 of extras. Explicitly told to add no extras. I guess I'm the fool for trusting these people to treat my daughter ethically and fairly. Now I cant get them cancel these items. Even when they do I will still be stuck with a $629.00 payment that was absolutely unecessary. Avoid this place like the plague. Douglas Tito More

Just purchased a 2020 Ford F150 from Troy Taylor, this guy went above and beyond with me purchasing this vehicle. I'm about an hour and half away so we did a lot of emails, phone conversations and even vi guy went above and beyond with me purchasing this vehicle. I'm about an hour and half away so we did a lot of emails, phone conversations and even videos about the truck, Troy was very helpful on answering my questions. We drove down on a Saturday to look and drive the truck, was everything he said it was. With my work schedule they arranged to have Troy deliver my truck and take my trade back with him, and all the paperwork was handled in person and by email. Marcus Martin handled all the electronic paperwork for me. I have to say it was a fantastic experience purchasing a vehicle from Suburban Ford Sterling Heights. So if your looking for a vehicle Troy Taylor will take care of you! Brian & Linda Wolpert More