Suburban Ford of Sterling Heights

John Halsey at Suburban Ford is a complete professional. He went above and beyond while I was looking for a new Ford. I had a fantastic experience while I was there and I would recommend John to anyone look He went above and beyond while I was looking for a new Ford. I had a fantastic experience while I was there and I would recommend John to anyone looking for a new or used vehicle More

Rachel went beyond what anybody would do and I would have her help me anytime. She help by calling the credit o Place for my lein her help me anytime. She help by calling the credit o Place for my lein More

Rich Kramer is an asset to this amazing company!! He went above and beyond every step of the way! Making my experience amazing and enjoyable! I could feel his genuine care for me and my experience all the wa above and beyond every step of the way! Making my experience amazing and enjoyable! I could feel his genuine care for me and my experience all the way through!! More

Excellent customer service, very informative. Very knowledgeable on the products and sevices available. knowledgeable on the products and sevices available. More

My salesman was great and he answered all my questions without hesitation without hesitation More

Did not buy a new car. I am rating the people I dealt with. I am visiting from out of state. My Ford Escape seas starting rough 2 days in a row. I talked to some dealerships that could not help me befo with. I am visiting from out of state. My Ford Escape seas starting rough 2 days in a row. I talked to some dealerships that could not help me before I needed to leave the state. I first spoke to, and dealt with, Mike in service. Suburban was able to get my car in FAST! Two days later, Mike called me with the great news that my car was completed and ready for pickup. I was thrilled! Mike was so helpful and friendly through all of this. When I picked up, Carloluigi helped me. He was also very friendly and made me feel like a valued customer. He had a porter wash my car and bring it out. I am so thankful for the quick service, and friendly help. I would absolutely recommend Suburban! More

Overpriced, went to a different Ford dealership and quoted me $200 less for a lease than what he had quoted me. Go somewhere else please. quoted me $200 less for a lease than what he had quoted me. Go somewhere else please. More

They were great, got me in a vehicle the same day. Thanks London J. London J. More

Michael Berisha was a complete pleasure to work with. He got myself and my family into a great reliable vehicle and worked within our means. Very responsive and polite! My daughter is turning 16 next month got myself and my family into a great reliable vehicle and worked within our means. Very responsive and polite! My daughter is turning 16 next month and he will for sure be my salesman! Thanks Michael! More

I contacted Rachel at 9 AM that I was interested in purchasing a Jeep on the lot that day. Rachel quickly worked with me, sent over all information I needed and I was on my way to pick up my Jeep the S purchasing a Jeep on the lot that day. Rachel quickly worked with me, sent over all information I needed and I was on my way to pick up my Jeep the SAME day. She was professional, friendly, and you could tell she truly cared about me as a customer. Thank you Rachel for your hard work! More