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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,042 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,042 reviews
January 27, 2021
Jeremy & John were fantastic!!!! Went above and beyond to meet all our needs. Second time leasing with them, we’re life long customers. Looking forward in a few months to get our daughter in her first new ve meet all our needs. Second time leasing with them, we’re life long customers. Looking forward in a few months to get our daughter in her first new vehicle. More
by pjdube
Employees Worked With
Jeremy Randolph, John Halsey
January 27, 2021
Suburban is great to deal with. Everyone is knowledgeable and not pushy. Happy to get you what you need. Jeremy Randolph will always be my go to for a car! His team is awesome! and not pushy. Happy to get you what you need. Jeremy Randolph will always be my go to for a car! His team is awesome! More
by Rockermom
Employees Worked With
Jeremy Randolph, John Halsey
January 27, 2021
Always a pleasure to work with Joe and the team at Suburban Ford. They go above and beyond to make sure the customer is happy. Which is why I am now driving my second car from them! Suburban Ford. They go above and beyond to make sure the customer is happy. Which is why I am now driving my second car from them! More
by carlyginz
January 27, 2021
Joe & John did a really good job satisfied all my concerns about my truck best service department I have been to would recommend to everyone to come here. Joe found vary nice truck for me made sure I concerns about my truck best service department I have been to would recommend to everyone to come here. Joe found vary nice truck for me made sure I was happy and I am you have a great dealership More
by Engraver40years
Employees Worked With
January 26, 2021
Great dealer highly recommend Surburban Ford. The staff is amazing. Got me in and out quickly. Very professional and great to work with. Jeremy is great to work with. is amazing. Got me in and out quickly. Very professional and great to work with. Jeremy is great to work with. More
by Vanessa-M
Employees Worked With
Jeremy Randolph
January 26, 2021
Very professional. No nonsense dealership.get you what you want.they strive to make the customers experience worthwhile highly recommended you woll not be dissapointed you want.they strive to make the customers experience worthwhile highly recommended you woll not be dissapointed More
by Packersacker54
January 26, 2021
Both friendly and professional are words I would use to describe the service I received. It was easy to do business. All my questions were answered. describe the service I received. It was easy to do business. All my questions were answered. More
by Vivian
January 26, 2021
Best service ever walked in on a Saturday just looking and ended up get a car the next weeek!! The service was amazing from joe and John! and ended up get a car the next weeek!! The service was amazing from joe and John! More
by Martino.elias
January 26, 2021
they work with u in getting the best deal friendly staff.and helpful.clean enviroment.they supply masks for some of us who forget lol staff.and helpful.clean enviroment.they supply masks for some of us who forget lol More
by iniink47
January 26, 2021
This dealership is always so helpful. They help me find the car that fits my needs and that's also in my budget. They always make sure that I have the best deal. Very professional. Jeremy and John are grea the car that fits my needs and that's also in my budget. They always make sure that I have the best deal. Very professional. Jeremy and John are great! More
by Julia Barraco
Employees Worked With
Jeremy Randolph, John Halsey
