Suburban Ford of Sterling Heights

Had a great experience. Very easy process and friendly people. Rachel was there to help me with any questions needed. I appreciate how helpful she was considering this was my first time buying a car. people. Rachel was there to help me with any questions needed. I appreciate how helpful she was considering this was my first time buying a car. More

We highly recommend Rich Kramer at Suburban Ford of Sterling Heights. Rich was extremely knowledgeable, friendly, and detail-oriented. He made the process super easy and we appreciated the quick tour o Sterling Heights. Rich was extremely knowledgeable, friendly, and detail-oriented. He made the process super easy and we appreciated the quick tour of the facilities and especially how much time he took to explain all of the new features on our vehicle. Rich definitely earned our 5-star rating. Also, Kevin Miller did an excellent job explaining all of our lease paperwork in an efficient manner. Thank you! More

Everyone at Suburban Ford was so nice and helpful! The manager Brian went above and beyond to make sure I got exactly what I wanted and that I was happy every step of the way! Alex, my salesman, and Antho manager Brian went above and beyond to make sure I got exactly what I wanted and that I was happy every step of the way! Alex, my salesman, and Anthony, financials, were great also! More

Bryan kept me informed all the time about my car. The body shop helped coordinate with Enterprise car rental. And the one day courtesy car Bryan arranged was awesome body shop helped coordinate with Enterprise car rental. And the one day courtesy car Bryan arranged was awesome More

Whilst the process was long because everyone is buying, I could tell Rachel was working hard to help us get in to the SUV we wanted with great low miles, very clean looking SUV. No high pressure sale situati could tell Rachel was working hard to help us get in to the SUV we wanted with great low miles, very clean looking SUV. No high pressure sale situations or any other normal sales stuff. The location was friendly and very clean and sanitary with what seem to be hourly cleaning checks. I would recommend others shop there More

Awesome Experience My Sales Person at Suburban Ford was Tara Browning. She was Professional, sweet and really tons of help. I purchased a new SUV and without her I would My Sales Person at Suburban Ford was Tara Browning. She was Professional, sweet and really tons of help. I purchased a new SUV and without her I would have been lost. I love my new SUV. Thank you Tara for all that you did. You have a future customer with me. More

Bryan provided amazing customer service!! He kept me updated and did exactly what he said he would do!! Always call Bryan in the future! He did a great job!!! updated and did exactly what he said he would do!! Always call Bryan in the future! He did a great job!!! More

It was my first time buying a car through a dealer and they made the experience very professional and fast. Everybody i spoke to was extremely helpful and i got a great rate! they made the experience very professional and fast. Everybody i spoke to was extremely helpful and i got a great rate! More

Brian L and Alex A used sales are the best. If you are looking for a new car come see these guys. This is the 4th car in 7-8 years I have purchased from suburban Ford and by far this is the best service I looking for a new car come see these guys. This is the 4th car in 7-8 years I have purchased from suburban Ford and by far this is the best service I have had. Great people to work with. Thanks again for all your help and making this easy. More

Rachel was so awesome and amazing and all her co worker’s wear amazing as well I definitely recommend her To all my friend and family thanks Rachel for all your help !!!! 😄😁😀 really appreciate it!!! 10 s wear amazing as well I definitely recommend her To all my friend and family thanks Rachel for all your help !!!! 😄😁😀 really appreciate it!!! 10 stars for you and I thank the gentleman that picked me up as well 5 stars for him to !! And the finance department team 5 stars for them to as well thank all you hard work to get me finance again thanks all of you I appreciate it More